Tessa Clarke is co-founder and CEO of Olio, which has over 8.5 million users, across 65+ countries, who have together shared over 125 million meals and 15 million household items. Tessa is a member of the Small Business Growth Forum, Advisory Board Member at Stop Ecocide International and Venture Partner at Mustard Seed MAZE. Listen to hear her thoughts on: The Olio story (02:08) The three moments the board added most value (3:19) The hardest moments in the journey (4:23) Where bo...

Dame Marie Gabriel CBE is Chair of the NHS Race and Health Observatory and NHS North East London Integrated Care Board and former Chair of NHS Improvement’s London Regional Board. Tune in to hear her thoughts on: Creating a positive culture in board meetings open to the public (2:11) Laptops in meetings (4:23) Creating a sense of psychological safety and humanity in board meetings (5:52) Marie’s unique way of compiling board agendas (7:43) Using temporary committees to bridge the gap between ...

Tune in to the conversation to hear about: The three moments that have had the biggest impact on how Thomas chairs today (01:48) International cultural differences every board member needs to know about (04:15) Practical steps to bridge cultural gaps with younger generations (6:22) The benefits of reverse mentoring versus surveys (12:15) How to de-mystify the board beyond the C-suite (13:22) Why and how boards should share board meeting conclusions with the rest of the organisation (17:35) Th...

Professor Alison Taylor is a Clinical Associate Professor at NYU Stern School of Business and author of Higher Ground: How Business Can Do the Right Thing in a Turbulent World (Harvard Business Review Press, 2024). Tune in to hear her thoughts on: Why it’s so hard for businesses to be “good” (01:37) Should boards speak up or shut up on divisive issues (04:06) Where boards get it wrong with stakeholders (11:08) Should boards continue selling into Russia (18:17) The Astronomer Romance: lessons ...

Charles McManus is co-founder, non-executive director (NED) and former CEO of ClearBank, the UK’s first new clearing bank in more than 250 years. Tune in to hear his thoughts on: The three most important calls Charles made as CEO (02:08) How the board helped Charles with strategic focus (06:45) The board’s role in navigating 26 regulatory stakeholders (12:14) How the board helped balance risk and growth (17:30) How Charles would have changed his board’s composition to deliver more value (22:3...

David Dein MBE was Vice-Chair of Arsenal, where he signed Arsène Wenger, co-founder of the Premier League, and trustee of the Twinning Project. Tune in to hear his thoughts on: Betting on potential, not just past performance (2:19) David’s distinct approach to deal-making (4:46) The Sol Campbell and Ian Wright deals (6:29) How David created such a successful relationship with Arsene Wenger (12:04) Superforecasting: Why David started the Premier League (14:35) Innovation: the importance ...

Louise Hill is Exec Chair, former CEO & Co-founder of GoHenry. Her board roles include Sibstar and Innovate Finance’s Unicorn Council for UK FinTech. Listen to the conversation to hear about: Louise’s sources of support and challenge in the early stages of GoHenry (2:01) How the board helped her with product market fit and go-to-market strategy (4:27) Three key strategic decisions where the board added value (10:22) Why it can be better to target end-users than distribution partners (12:5...

Professor Randall Peterson is a Professor of Organisational Behaviour at London Business School, where he focuses on CEO personality, top management team interaction, board dynamics, leading diverse teams, and the effects of member personality on group interaction and performance. Listen to the conversation to get his thoughts on: The biggest mistakes board members make when trying to influence people (2:14) How board members can get better at influencing (4:27) The difference between executi...

Fiona Hathorn is CEO and co-founder of Women on Boards UK, now known as WB Directors and recently acquired by Nurole. Listen to the conversation to hear about: What motivated Fiona to help more women get board roles (1:40); One woman’s success story that illustrates how to get board roles (5:32); The benefits of taking on external board positions as an executive (8:15); The biggest misconception CEOs and CHROs have about board positions (16:02); The most common challenges faced by board membe...

Steve Rigby is Co-CEO of Rigby Group, one of the UK's largest family businesses and in the top 500 largest family companies in the world. Listen to the conversation to hear about: Three key career moments that have shaped Steve’s boardroom thinking (2:02) NED lessons from the retail sector and financial crisis (5:01) How to survive a potential future of inflation, rising prices and crashing assets (9:29) Steve’s playbook for growing and selling businesses (11:51) Lessons on internationalisati...

Baroness Dido Harding is a former Chair of NHS Improvement, Executive Chair of NHS Test & Trace, NED at the Bank of England, and CEO of TalkTalk Telecom Group plc. In this conversation, we cover: • How Dido handled Ofcom scrutiny after taking on her first CEO role at TalkTalk (01:50) • Lessons learned from the TalkTalk cyber attack (08:21) • The value of functional experts on boards (24:23) • Governance lessons from leading NHS Test & Trace (26:56) ...

Jock Lennox is Senior Independent Director and Audit Committee Chair at Barratt Developments plc, and Chair of Johnson Service Group plc and Clarion Housing Group. Listen to his thoughts on: the three most definitive experiences in your board career (2:01); approaching uncertainty in the boardroom (6:59); shifting boardroom thinking to focus on what’s possible rather than a binary sense of right and wrong (10:21); how to challenge the executive as a board member (11:47); the best way to harne...

Dr. Margaret Heffernan is author of seven books, including Wilful Blindness, Uncharted and Embracing Uncertainty. A former CEO of InfoMation Corp, ZineZone Corp, and iCast Corp, she was inducted into the Thinkers50 Hall of Fame in 2024. In this episode, we discuss: Balancing rigidity with flexibility in board meetings (1:35) What great board agendas look like (6:47) When ice -breakers help, and when they don’t (8:35) Helpful versus unhelpful challenge (10:58) Wilful blindness - and why smart ...

Dr. Margaret Heffernan is author of seven books, including Wilful Blindness, Uncharted and Embracing Uncertainty. A former CEO of InfoMation Corp, ZineZone Corp, and iCast Corp, she was inducted into the Thinkers50 Hall of Fame in 2024. In this episode, we discuss: What uncertainty does to board decision-making (2:47) Practical ways boards can mitigate it (6:25) Squaring “take your time” with decisiveness (11:10) What a robust boardroom decision process looks like (14:36) Being agile without ...

Peter Clark is a NED at Clarks. Tune in to hear his thoughts on: What makes a great i-NED on a family board? (2:15) What should you look for when recruiting NEDs in a family business? (5:27) What questions do you ask when interviewing a NED candidate? (8:07) What mistakes have you made when hiring NEDs in the past? (11:18) How has Clarks remained a family business for 7 generations? (13:39) What is a family council? (16:01) What discussions do you have on the council? (18:39) How do you navig...

Carl-Peter Forster is Chair of Vesuvius plc and Keller Group plc. Tune in to hear his thoughts on: What experiences from your executive career have shaped your non-executive career? (2:09) How would you counsel a new CEO coming into a business looking to set up their own team? (7:06) What lessons did you learn from the General Motors crisis? (10:12) What did you learn from your time at Tata Motors? (13:56) How do you advise a headstrong founder? (17:11) How do you navigate different business ...

Laurence Garett is General Partner at Highland Europe, a VC firm, and NED at Wirepas, hyperexponential, Modulr, Featurespace Ltd and Goodlord. Tune in to hear his thoughts on: What strategic contributions did the board make to Featurespace’s growth? (2:01)How should board members think about pricing? (9:44) How can board members help organisations bring new products to market? (12:59) What do CEOs and board members need to keep top of mind when moving to the US market? (17:31) What were the t...

Ian Phillips is Chair of Watling Park Primary, consultant at Clew Education and author of How to be a great GoaT, a guide to being a brilliant governor or trustee. Tune in to hear his thoughts on: What does the role of governor or trustee involve? (1:57) Are there archetypal board member profiles that you think are most needed? (6:20) What questions should candidates be asking to decide whether they take on a role? (10:46) Can board members add value to schools running at a deficit? (17:03) H...

Karen Blackett CBE is NED at Diageo plc and Chancellor of the University of Portsmouth. Tune in to hear her thoughts on: Where have boards added most value for you as a CEO or a president? (2:21) What advice would you give to CEOs going through a transformation? (7:07) What does good internal communication look like? (14:11) What questions should board members be asking to help a transformation process? (15:15) How do you strike the balance of being a proactive vs overbearing NED? (17:24) How...

Yvonne Bajela is Partner at LocalGlobe and Latitude. Tune in to hear her thoughts on: What value can a board bring to startups? (1:28) What is a North Star metric for startup boards, and should they be looking for one? (5:28) How do you effectively challenge a founder as a NED? (8:58) How do boards navigate hypergrowth, with the associated challenges? (10:47) What have been the three most challenging situations you've faced as a board member? (12:02) What have you learnt about dea...