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Driven By with Sam Coates
Sam Coates
110 episodes
3 weeks ago
Sharing experiences, insights, and the drivers behind why my guests have built what they have built and how this applies to what drives you.
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Entrepreneurship
Business
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All content for Driven By with Sam Coates is the property of Sam Coates and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Sharing experiences, insights, and the drivers behind why my guests have built what they have built and how this applies to what drives you.
Show more...
Entrepreneurship
Business
Episodes (20/110)
Driven By with Sam Coates
“From $20 Million in the Red to a Vision for Memphis Healthcare” Dr. Reginald Coopwood

In this episode, I sit down with Dr. Reginald Coopwood, CEO of Regional One Health, to talk about how he and his team led one of the most significant healthcare turnarounds in Memphis history. He shares what it took to step into a hospital losing $20 million a year and rebuild it—without ever losing faith in the people who showed up every day to serve. From personal tragedy to civic vision, Dr. Coopwood offers a powerful look at leading with purpose.

Episode Highlights

  • A Hospital in Crisis: What Dr. Coopwood walked into in 2010—and the staff resilience that surprised him.
  • Culture Over Cuts: Why he refused to slash his way to survival and focused on mission-aligned leadership.
  • Turning the Tide: How Regional One reduced its uninsured rate and redefined what public health could be.
  • The Personal Side: Losing his first wife, raising three sons, and how his faith guided every decision.
  • A Vision for Memphis: Why the city needs a new hospital—and what’s at stake if we don’t act.
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3 weeks ago
1 hour 9 minutes

Driven By with Sam Coates
Field Norris on Turning a Problem into a Brand: The Birth of Chene Gear

In this episode, I sit down with Field Norris, co-founder of Chene Gear, to talk about how a frustration in the duck blind turned into a premium outdoor brand. He shares the story of what it takes to build something from the ground up, and how he and his team have scaled without losing sight of their values. From early challenges to staying customer-first, Field offers an honest look at building a brand with purpose.

Episode Highlights

  • Origin Story: How a leaky pair of waders on a duck hunting trip sparked Chene Gear.
  • From Problem to Brand: Solving a need for their community before realizing they had something bigger.
  • People First: Building relationships through handwritten notes, in-house repairs, and grassroots loyalty.
  • Growing Without Losing Purpose: Hiring smart, learning from mistakes, and staying mission-focused.
  • Field’s Mindset: “We had plenty of reasons to quit, but we just kept asking, ‘Why not?’”
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1 month ago
1 hour 31 minutes

Driven By with Sam Coates
From Greyhounds to Third Street: The Wild Story of Mark Goodfellow

In this episode, I sit down with Mark Goodfellow — a man who’s lived life at full speed and with no filter. We cover from the trailer park in West Memphis to the car lots and the flash people in the city know him for today. Along the way, he talks about gambling, second chances, hard lessons, and big swings. This isn’t a polished story — It’s a conversation about the price of ambition, the impact of choices, and the search for meaning after the dust settles.

Episode Highlights

  • Early Days: Growing up in a trailer, dreaming of a different life, and leaving home at 18.
  • Confidence Since Youth: Calling himself "Mark Rockefeller."
  • The Gamble: A life built on risk — Childhood bets, dog tracks.
  • Starting Small: Launching a car business with four cars, two of which didn’t even run.
  • Legacy and Regret: Honoring his mother, wrestling with selfishness, and figuring out what matters now.
  • Memphis Moments: Viral commercials, front-row Grizzlies seats, and more.
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2 months ago
1 hour 13 minutes

Driven By with Sam Coates
"Faith, Fear, and Calling: A Missionary’s Story from Russia"

In this episode, I sit down with Dana Evans—missionary, adoptive mother, and advocate—to discuss her journey of faith, calling, and resilience. She shares what led her to Russia, the challenges of adoption, and the lessons she’s learned about trust, fear, and perseverance.

Episode Highlights

  • When a Calling Won’t Let Go: From childhood dreams to a leap of faith that changed her life.
  • Life in Russia as a Missionary: Navigating culture shock, language barriers, and church planting. 
  • An Adoption That Changed Everything: How caring for two orphans turned into a lifelong commitment.
  • The Challenge of Fear and Isolation: Pushing through exhaustion and finding strength in faith.
  • A New Path for Orphan Care: Helping shift Russia’s orphan care from institutions to family placements.
  • Expanding the Mission Abroad: Bringing her work to Turkey, Ghana, and Kenya to help children find families.
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3 months ago
1 hour 16 minutes

Driven By with Sam Coates
"An Operator At Heart" with Stephen Shannon Entrepreneur, Investor, and Family Office Operator

In this episode, I sit down with Stephen Shannon—entrepreneur, investor, and family office operator—to discuss his journey across private equity, real estate, and capital management. We explore the principles behind his investment strategy, the challenges of building credibility, and the hard lessons he’s learned about leadership, trust, and execution.

Episode Highlights

  • From Memphis to Texas: Navigating different markets, building networks, and embracing Texas’ economic advantages.
  • A Career in Capital: Starting on Wall Street, managing family office investments, and launching his own company.
  • Principles of Smart Investing: Prioritizing execution, avoiding over-engineered deals, and learning from failures.
  • A Costly Business Lesson: Overcoming a failed business deal early on, a dishonest operator, and what it taught him about due diligence.
  • The Secret to Strong Teams: Hiring based on strengths, trusting your team, and building a business culture from the ground up.
  • How to Find Work-Life Balance: Staying grounded in faith, prioritizing family, and redefining long-term success.
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4 months ago
1 hour 53 minutes

Driven By with Sam Coates
"Burnout, Funding, and Impact: The Realities of Nonprofit Leadership" with Jonathan Torres and Danny Song

In this episode, I sit down with Jonathan Torres, former CEO of Memphis Athletic Ministries and Frase Protection, and Danny Song, founder of Believe Memphis Academy and CEO of Give Services, to discuss everything nonprofit leadership. With years of experience serving communities in need, they share their journeys, the realities of leading nonprofit organizations, and moving to the for-profit world.

Episode Highlights

  • The Reality of Nonprofit Leadership: Navigating the demands of fundraising, organizational politics, and daily operations.
  • The Weight of the Work: The personal sacrifices, emotional toll, and pressure to balance mission-driven work with sustainability.
  • Fighting Barriers: How poverty, geography, and access to resources shape opportunities—and the battles nonprofit leaders face.
  • Leaving Nonprofits: Why Torres and Danny transitioned to the business world, the emotions tied to that, and their ongoing journey.
  • Lessons in Leadership: Insights for nonprofit leaders, donors, and advocates on what it takes to drive real, lasting change.
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5 months ago
1 hour 30 minutes

Driven By with Sam Coates
Breaking Down the Business of Medicine with Daniel Shumate

In this episode, I sit down with Daniel Shumate, CEO of Campbell Clinic, to discuss delivering patient-centered care in a country with the most expensive healthcare in the world. We explore the challenges patients face and the bold decisions that need to be made.

Episode Highlights:

  • Staying Independent: Maintaining autonomy in a landscape dominated by large hospital systems.
  • Achieving Better Outcomes: Connecting the right specialist with the right patient to improve care and outcomes.
  • Pioneering Treatments: Transforming recovery with outpatient joint replacements and minimally invasive spine procedures.
  • Leading Patient-Centered Care: Balancing values and operational challenges while staying true to the mission.
  • Battling Bureaucracy: Refusing to let profit margins compromise the quality of patient care.
  • Building a Legacy: Fostering a 100+ year reputation and global recognition for advancing orthopaedic care.
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6 months ago
1 hour 4 minutes

Driven By with Sam Coates
The Art of Impact: The Legacy and Vision of Arts Memphis with Elizabeth Rouse

Hear my conversation with Elizabeth Rouse, the President and CEO of Arts Memphis, a nonprofit dedicated to promoting the arts in Memphis, Tennessee. With over 60 years of impact, Arts Memphis has played a pivotal role in fostering creativity and connection in the Memphis, TN community.

Episode Highlights

  • Historical Context: Learn how Arts Memphis evolved from the Memphis Arts Council to a cornerstone for the local arts community.
  • Economic Impact: Discover how over $100 million in grants have fueled growth, created jobs, and boost the economy.
  • Key Programs: Explore how unrestricted funding and pandemic emergency support have empowered arts organizations and artists.
  • Challenges: Arts Memphis balances limited resources while expanding its community impact.
  • Future Vision: Hear about plans to strengthen arts infrastructure, and collaborate with city initiatives to enhance development.
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7 months ago
55 minutes

Driven By with Sam Coates
"The Steakhouse In The Middle of Nowhere" with Randall Swaney

Hear my conversation with Randall Swaney, the entrepreneur behind Marshall Steakhouse, named the #1 Steakhouse in Mississippi by the Food Network. Located in rural Mississippi, Randall turned what was supposed to be a feed store into a bustling restaurant.

Episode Highlights

  • From Feed Store to Steakhouse: How Randall’s idea turned into a steakhouse serving 4,000 people a week.
  • Against All Odds: Why everyone told him he was crazy, and how Randall proved them wrong.
  • The Power of Location: 50,000 cars pass daily, driving Marshall Steakhouse’s success.
  • Expanding the Dream: Randall’s wish to open 10 new locations across the Southeast.
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8 months ago
1 hour 17 minutes

Driven By with Sam Coates
"The Only Woman There" with Nancy Knous

Enjoy my conversation with Nancy Knous, Executive Partner at Benchmark Wealth Management. Nancy built her firm from the ground up, tackling the unique challenges of being a woman in a predominantly male industry.

Episode Highlights

  • Building from Scratch: How Nancy structured her business for growth and planning for the next generation.
  • Lonely in the Industry: The unique struggles of being a woman in finance and how she navigated them.  
  • Financial Independence: Why women are inheriting more wealth and how financial freedom is key.
  • Persevering Through Challenges: From being broke to surviving the 2008 crisis, Nancy shares her journey every step of the way.
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9 months ago
1 hour 12 minutes

Driven By with Sam Coates
“Desperation Makes You Do Wonderful Things” with David Wedaman

My guest today is David Wedaman.

David began his career as an accountant at Arthur Anderson. He then left to go into the transportation industry, and after his first stop, David was a co-founder in Mark VII, which he and his partners grew to $800 million in annual revenue. After this business was taken public and sold in the late 1990’s, David founded Retrans, which he and his team built into 32 branches across the United States with sales of more than $500 million a year and sold to global logistics company KUEHNE+NAGEL.

Thank you so much for listening. This is a great episode about entrepreneurship, fighting bureaucracy, how times are changing, how to scale, community involvement and how to make an impact in the communities you live in plus much more.

Please enjoy this week’s episode with entrepreneur David Wedaman.

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10 months ago
1 hour 29 minutes

Driven By with Sam Coates
“Rise Above The Fray” With Memphis Mayor Paul Young

Memphis, TN is where I call home. A city that has much momentum, but also a city that has significant challenges. This episode is outside my normal focus of business and entrepreneurship, but I wanted to sit down with Mayor Paul Young to discuss his journey and these things head on.

Discover his vision for transforming Memphis, a city rich in history and culture but also facing significant issues such as cutting high crime rates, economic issues, minimal population growth, and more.

With a city proper population of over 600,000 and a deep History of the blues, Elvis, and sadly Martin Luther King’ Jr.’s assassination in 1968, Memphis is known all over the world. This interview covers Mayor Young’s own journey, what drives him, his thoughts on these issues, plus his vision for the future plus much more.

Episode Highlights

  • Underdog’s Journey: Finding his purpose as Mayor of Memphis, doing it his way.
  • Hope: Tapping into people’s hope to face the tough challenges
  • Continuous Growth: Incremental improvements by building on strengths.
  • A New Legacy: Living his ancestors wildest dreams.
    Vision for the Future: Balancing a delicate relationship with the District Attorney’s office.
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11 months ago
49 minutes

Driven By with Sam Coates
"Veteran Owned and Air Force Made" with Rich Johnson C.E.O. and Founder Viaquest

Hear my conversation with Rich Johnson and learn how he went from Air Force airman to CEO, building ViaQuest into a leading healthcare provider with 3,500 employees across Indiana, Ohio, and Pennsylvania. 

Episode Highlights

  • Care Trends: Evolution of managing disabilities, mental health, and hospice.
  • 2008 Banking Crisis: How Rich steered ViaQuest through financial turmoil.
  • Veteran Pride: The impact of veteran leadership in business and as CEO.
  • Healthcare Insights: Navigating staffing challenges, Medicaid, and Covid-19.
  • Vocational Training: The importance of trade education and why college isn’t for everyone.
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1 year ago
50 minutes

Driven By with Sam Coates
“We Create The Trends” with Hal and Julie Lansky

Our guests today are Hal and Julie Lansky.

Lansky Bros. opened as an army surplus and uniform store in 1946. It then pivoted when supplies ran out after WW2. Bernard Lanksy hit the jackpot when a young man with no money, Elvis Presley, walked into his store before the one and only Ed Sullivan show.

Today, 78 years later, Lansky Bros. is an international brand. Here, I sit down with second-generation Hal Lansky and third-generation Julie Lanksy at the world-famous Peabody Hotel.

Thanks for listening and I hope you enjoy today's episode!

Link: their website- https://lanskybros.com

LA Times: https://www.latimes.com/local/obituaries/la-xpm-2012-nov-16-la-me-bernard-lansky-20121116-story.html

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1 year ago
1 hour 17 minutes

Driven By with Sam Coates
“Politics, Investment Banking, Fiscal Responsibility, Childhood Pain” with Steve Laffey

Here is my conversation is with Steve Laffey.

Steve is a politician and businessman who ran for Mayor of his hometown of Cranston, Rhode Island and won. Steve is a former executive at Morgan Keegan and Company, author, and filmmaker. After serving as Mayor of Cranston, Rhode Island, Steve ran for the Republican primary for United States Senate and the Republican Primary for the House of Representatives where he was not successful.

In 2023, Steve announced he would run for the Republican nomination for the 2024 United States Presidential election and withdrew from the race in 2023.

Steve is the author of Primary Mistake Mistake: How the Washington Republican Establishment Lost Everything in 2006 (and Sabotaged My Senatorial Campaign).

In 2012, Steve released Fixing America, a documentary film.

Steve currently lives in Fort Collins, Colorado.

Please enjoy this conversation with Steve Laffey.

Links:
www.fixingamericamovie.com
https://www.amazon.com/Books-Steve-Laffey/s?rh=n%3A283155%2Cp_27%3ASteve+Laffey
https://en.wikipedia.org/wiki/Raymond_James_Morgan_Keegan

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1 year ago
1 hour 44 minutes

Driven By with Sam Coates
“Know Us, Like Us, Trust Us” with Chris Mercer

Hey everybody, my guest this week is Chris Mercer. Forty-two years ago, Chris Mercer left investment Bank Morgan Keegan and launched Mercer Capital. Mercer Capital provides Business Valuation and Financial Advisory Services to clients worldwide. To date, Chris says they have served over 15,000 companies. Today, Mercer Capital has 57 associates and four offices across the United States.

With the documentaries and interviews, my team and I produce, I spend a lot of time with entrepreneurs and companies across the country. Businesses and entrepreneurs fascinate me—the risk, the hardship, the passion, the growth, perfecting one's craft, and so much more.

What better person to have a conversation with than someone who has examined the inner workings of thousands of companies over the last four decades? But someone who has done much more than just advising, someone who's an entrepreneur in their own right and founded something that will pass on to the next generation.

Please enjoy this episode with Chris Mercer!

Links:
https://mercercapital.com/
https://www.linkedin.com/in/zchristophermercer/

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1 year ago
1 hour 2 minutes

Driven By with Sam Coates
"A Calling, Not A Job" with Dr. Kevin Reed

This family doesn’t care about taking Private Equity money and selling. They are all in on their 75-year history and 3rd generation family business.

This family business started with Generation 1. Dr. Lloyd Reed founded this family business right after WW2. 75 Years later, Generation 3 is now running it with Generation 2, and they have no plans on slowing down.

Dr. Kevin Reed is 2nd generation of Reed Family Dentistry, which is located about 16 miles from Memphis, TN, with a population of 10,508 people. I used to think that a bigger city meant better care and technology. That’s not the case. What stood out to me here was the number of patients they serve annually, their principles on capital investment and technology, and their commitment to their field and what’s ahead.

Small Businesses are the backbone of America, and this is a great episode about building a multi-generational family business, finding yourself, maintaining a high standard of patient care, plus so much more.

Please enjoy this week’s episode with Dr. Kevin Reed!

Links:
https://www.mcguirewoods.com/client-resources/alerts/2023/5/consolidation-dsos-secondary-private-equity-sales/
https://reedfamilydentistry.com/
https://www.forbes.com/sites/forbesbusinesscouncil/2022/03/25/how-small-businesses-drive-the-american-economy/?sh=6c90aad34169

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1 year ago
39 minutes

Driven By with Sam Coates
Passion, Discipline, and Opportunity with Entrepreneur Bill Courtney

My guest this week is Bill Courtney. Bill is the CEO and founder of Classic American Hardwoods. An 80 Million a year global lumber company based out of Memphis, TN. Bill started this company out of his living room in 2001.

Bill is also the host of the Army of Normal Folks Podcast, a former High School Football Coach, Featured in the Award Winning Documentary Undefeated, plus much more.

This interview is unique. Bill goes into his tough upbringing, selling cars, learning from legendary entrepreneurs, risk, his Faith, and everything entrepreneurship plus so much more.

Please enjoy this episode with Bill Courtney and go check out his podcast An Army of Normal Folks.

Links:
https://www.cahmemphis.com
https://www.coachbillcourtney.com
https://www.normalfolks.us
https://www.coachbillcourtney.com/films/
https://www.linkedin.com/in/bill-courtney/

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1 year ago
55 minutes

Driven By with Sam Coates
“So You Want To Rethink High School?" with Ryan Pryor of Crosstown High School

My guest this week is Ryan Pryor. Ryan is an educator with Crosstown High School based out of Memphis, Tennessee.

The Public School system in the United States is broken. To better understand this why I did  a podcast with an educator that’s not scared to do something different.

Crosstown High School was started out of the XQ Institute which works directly with the Emerson Collective which has been established by Laurene Powell Jobs.

Our education problems are not local, they are national. They affect all of us.

This episode covers:

  • The history of education in the U.S.A. and why the model is outdated and broken
  • The heart of an educator and how it’s in your blood
  • All the barriers and special interests that block change and what has to happen to do it a better way
  • Plus much more!

Please enjoy this episode with Ryan Pryor!


Links:
Bold crosstown high school- www.crosstownhigh.org
public school system in usa is broken- https://www.washingtonpost.com/education/2022/01/30/public-education-crisis-enrollment-violence/
xq institute- https://xqsuperschool.org/about/
Emerson collective- https://www.emersoncollective.com/our-work/philanthropy--

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1 year ago
1 hour 14 minutes

Driven By with Sam Coates
“Build A Better Mousetrap” with Vital Records Control CEO Danny Palo

My guest this week is Danny Palo. Danny is the CEO of Vital Records Control. This company started in 1988 at $300,000.00 in annual revenue and today is at $300,000,000.00. Windjammer Capital now owns VRC and is in 80 markets with 2,000 employees.

What’s even more impressive is that Danny’s only job prior was flipping hamburgers. He then started as a delivery driver, dropped out of college, and has run this company for nearly 40 years with a great group of long-time associates, original investors, and owners. They are one of the top leaders in their industry.

The document management industry has exploded with the adoption of computers and printing, and now, there is a shift to digital.

This is a great episode that covers:

  • Why not having a college degree hasn’t held Danny back
  • Operating principles that have driven success for decades and why staying relentlessly focused on the customer drives success
  • The value of doing a deal with the right private equity partner and what makes that work
  • Plus, so much more!

Please enjoy this week’s episode with VRC Networks CEO Danny Palo!

Danny- https://www.linkedin.com/in/danny-palo-46650225/
VRC- https://vitalrecordscontrol.com/
Windjammer- www.windjammercapital.com

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1 year ago
1 hour 13 minutes

Driven By with Sam Coates
Sharing experiences, insights, and the drivers behind why my guests have built what they have built and how this applies to what drives you.