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Digitally Irresistible
Bernie Borges, V.P. Global Content Marketing at iQor
99 episodes
1 week ago
On the Digitally Irresistible podcast, we cover the optimization of digital technologies and irresistible people that influence both employee and customer experiences. We feature professionals who are passionate about delivering a great customer experience. Brought to you by iQor and hosted by Bernie Borges, Vice President of Global Content Marketing.
Show more...
Management
Business,
Investing
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All content for Digitally Irresistible is the property of Bernie Borges, V.P. Global Content Marketing at iQor and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
On the Digitally Irresistible podcast, we cover the optimization of digital technologies and irresistible people that influence both employee and customer experiences. We feature professionals who are passionate about delivering a great customer experience. Brought to you by iQor and hosted by Bernie Borges, Vice President of Global Content Marketing.
Show more...
Management
Business,
Investing
Episodes (20/99)
Digitally Irresistible
The Third Wave of CX Leverages GenAI and Human Expertise
1 year ago
34 minutes 1 second

Digitally Irresistible
How iQor India Shapes Global CX Success
1 year ago
11 minutes 28 seconds

Digitally Irresistible
Gain Competitive Edge in AI Through Data Annotation and Labeling
1 year ago
21 minutes 49 seconds

Digitally Irresistible
A Balanced Approach to CX Leadership With Head and Heart
1 year ago
30 minutes 12 seconds

Digitally Irresistible
How iQor's Qoncierge Program Connects Employee Advocacy and Customer Satisfaction
1 year ago
4 minutes 58 seconds

Digitally Irresistible
Customer Experience Is Everything in a Member-Centric Business
1 year ago
24 minutes 30 seconds

Digitally Irresistible
Empowering Employees for CX Excellence Through Organizational Development
1 year ago
10 minutes 15 seconds

Digitally Irresistible
Elevating Training for Agents With Active Learning
1 year ago
7 minutes 42 seconds

Digitally Irresistible
Navigating the Future of CX With AI and Employee Engagement
1 year ago
23 minutes 55 seconds

Digitally Irresistible
Value-Centric Leadership Is Shaping the Next Era of Customer Service
1 year ago
19 minutes 58 seconds

Digitally Irresistible
How iQor Harnesses Active Learning Strategies to Boost Employee Engagement
1 year ago
6 minutes 58 seconds

Digitally Irresistible
Cutting-Edge Recruiting Technology With a Human Touch
1 year ago
5 minutes 51 seconds

Digitally Irresistible
How iQor Delivers Successful Seasonal CX Ramps for This Direct-to-Consumer Catalog Brand
1 year ago
16 minutes 6 seconds

Digitally Irresistible
Leveraging NICE CXone to Augment Human and Operational Excellence at iQor
1 year ago
23 minutes 1 second

Digitally Irresistible
Unlocking Greater Employee Performance With a Can-Do Mindset
2 years ago
23 minutes 58 seconds

Digitally Irresistible
Harnessing AI to Optimize the Employee Life Cycle at iQor
2 years ago
8 minutes 33 seconds

Digitally Irresistible
The Journey to Becoming an Impactful BPO HR Leader
2 years ago
11 minutes 34 seconds

Digitally Irresistible
Mastering Customer Experience with the Right Mix of Technology and Human Touch
2 years ago
21 minutes 21 seconds

Digitally Irresistible
iQor's Nearshoring Success in Medellín, Colombia, Harnesses Talent and Culture
2 years ago
9 minutes 52 seconds

Digitally Irresistible
The iQor Blueprint for Nearshore CX Outsourcing in Trinidad and Tobago
2 years ago
14 minutes 18 seconds

Digitally Irresistible
On the Digitally Irresistible podcast, we cover the optimization of digital technologies and irresistible people that influence both employee and customer experiences. We feature professionals who are passionate about delivering a great customer experience. Brought to you by iQor and hosted by Bernie Borges, Vice President of Global Content Marketing.