In this episode Richard discusses why having a customer second mindset will help delivered the best results for your local authority when it comes to digital transformation savings.
In this episode Richard explains the importance of being able to tell a story of why you are undertaking the digital projects that you are. How spending the time on the strategy is key to then aligning the plan and the business case into a narrative that is understood by all, through to the language we then choose to use.
In this episode Richard looks at examples of how we can move processes to become automated, removing the need for human intervention. We'll look at why you don't need to speak to anyone from Uber to order an Uber and how the same principles can be applied to your processes.
In this episode Richard explores how Local Government can adopt agile project management and apply it to delivering projects. We cover some of the barriers and why each organisation has to define what agile is to them before agreeing the correct induvial approach.
In this episode Richard reflects on the question that is often asked around platforms and why it is often the wrong question. We look at why you need to consider the ecosystem around a service rather than focus on a single solution.
In this episode I hijacks my usual talks to bring you news of a new piece of software that I'm bringing to market. ditch project management is designed to help governance heavy organisations (traditionally public sector) to become more agile in delivering their digital and transformational change projects. I talk about how we got here, the elements of the be The Five book it is based on and what to expect. It's an exciting time at Syncity towers.
In this episode I chat to Rob Simms, former CIO Ambassador at Box.com about how he got into the tech industry and in his role how important communication between the business and IT really is. Coming from a non-tech background into a tech career Rob is an expert communicator and uses those skills to nurture meaningful relationships with customers across the full C Suite.
In this episode we discuss why IT and the business need to work together to get the best results. Why the old adage of IT needs to learn the business, needs to be turned into why the business need to learn IT.
In this episode we take a look behind Uber and Netflix, breaking them down into how delivering a more efficient service to customers has led to their success. We look at how council's need to consider breaking their current models to fully reap the benefits of their investment in digital.
What does the metaverse mean for public sector services. is it something we should just ignore? We'll take a look at some examples of how it could be used and why it should be the catalyst for the public sector to think differently. We also touch on why the government needs to be more adventurous in its funding of digital projects.
In this episode we discuss the merits of thinking differently and how the supply and demand model of fast food restaurants vs michelin starred restaurants can be applied to public sector services.
In this final episode of Series 1, Richard covers the last section of Be The Five and then wraps up all of the learning over the previous 14 episodes of the series.
In this episode we summarise the learning from the previous five steps of the Be The Five methodology and then expand this to establish how you use the framework for any decision making process.
How do we then Deliver successful projects? This episode goes into the steps to Deliver, particularly how to report projects in a proactive way and how you use the 5D's on a now smaller scale.
As we move forwards with our digital plans we move to the Design phase. Breaking our strategy down in to single year plans and the reasons why we need to do this. Join Richard as we discuss why Design is so important.
In this episode we get to the key element of the Be The Five methodology - Decide. We discuss the benefits of a good digital strategy and your role within approving and applying it.
In this episode Richard takes you through the second of the 5D's in the Be The Five methodology - Discover.
In this episode Richard takes you through the first of the the 5 D's in the Be The Five methodology - Discuss.
Richard continues the journey through Be The Five, looking at the final three myths.
In this episode Richard looks at the first four myths that are holding people back in their digital transformations.