Boost Your Business with CRM and Automation: Save Time, Enhance Customer Experience, and Grow Your Brand
Diaries of Badass Bosses is hosted by Penny Joyner-Platt (the-plattform.com) and Tigz Rice (tigzrice.com).
Produced by Connor Wells (connorwells.com).
Welcome to Diaries of Badass Bosses, the podcast series that explores the journeys of entrepreneurs and businesses who have made waves in their industries.
In this series, we'll dive into the stories of people who have overcome obstacles, taken risks, and blazed their own trails to success. From start-ups to established companies, we'll hear from founders who have built their businesses from the ground up, and from CEOs who have taken the reins and transformed their organisations.
In this episode, we discuss the importance of CRM systems and automation in business. We share their experiences with different CRM platforms and highlight the benefits of using them to track customer journeys, improve client experience, and automate tasks. We also touch on the significance of email marketing and sales funnels in growing a business. We emphasize the need for investing in automation and getting help with CRM setup to save time and enhance business efficiency.
Key Takeaways:
- Investing in a CRM system can save time and automate business processes.
- CRM systems help track customer journeys and improve client experience.
- Different types of CRMs are available, catering to various business sizes and needs.
- Getting help with CRM setup can make the process easier and more efficient.
- Automation, including email marketing and sales funnels, can help expand a business and improve customer engagement. Chapter Breakdowns:
00:00 Introduction and Training Mode
00:55 Investing in CRM Systems
03:13 Understanding CRM and Its Benefits
04:28 Different Types of CRMs
05:27 Getting Help with CRM Setup
06:44 Automating Business Processes
07:11 Email Marketing and Automation
10:08 Improving Client Experience
11:52 Using CRM for Reporting and Task Management
13:58 Expanding Business with Sales Funnels
15:21 Investing in Automation for Future Success
16:35 Conclusion and Call for Recommendations
You can also find us on Instagram @diariesofbadassbosses, Facebook at ‘DOBB Podcast’ and LinkedIn at ‘Diaries Of Badass Bosses’.
Subscribe to our podcast on Spotify/YouTube/Apple Podcasts and all other audio streaming platforms for new episodes on Wednesdays.
Contact us:
Penny Joyner-Platt – penny@the-plattform.com Insta: @the.plattform Facebook: The.Plattform LinkedIn: Penny Joyner-Platt
Tigz Rice – bookings@tigzrice.com Insta: @tigzrice.branding @tigzrice Facebook: Branding By Tigz Rice, Boudoir By Tigz Rice LinkedIn: Tigz Rice
Connor Wells – connorwells@connorwells.com Insta: @cjw_hq Facebook: Connor Wells LinkedIn: Connor Wells
For Podcast enquiries, contact Penny at: Penny@diariesofbadassbosses.com
