I recently had the pleasure of chatting with the wonderful Lou Downe for the Designers in Business Podcast. Lou is the founder of The School of Good Services, writer of the best-selling book Good Services (an absolute must-read), and former Design Director of the UK Government. Our chat covered some fascinating ground, from finance geekery to the story of writing and publishing Good Services. As a dyslexic designer with ADHD, earlier in their career Lou had understandable hangups around n...
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