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Dental Education with KLAS Solutions
Phil Cole
55 episodes
5 days ago
This podcast is a community of dental professionals who share their knowledge, expertise and experience in order to provide value to you and your dental practice. Our topics will cover practice management, transitions, real estate, accounting, law, financial planning, dental product reviews, marketing and much more! We welcome you to visit us at (https://www.klassolutions.com) to learn more about how we can help you build your dream practice.
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Management
Business
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All content for Dental Education with KLAS Solutions is the property of Phil Cole and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
This podcast is a community of dental professionals who share their knowledge, expertise and experience in order to provide value to you and your dental practice. Our topics will cover practice management, transitions, real estate, accounting, law, financial planning, dental product reviews, marketing and much more! We welcome you to visit us at (https://www.klassolutions.com) to learn more about how we can help you build your dream practice.
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Management
Business
Episodes (20/55)
Dental Education with KLAS Solutions
55. The 25 Percent Profit Secret Your Dental Practice Is Missing

Got a busy schedule and thin margins? In this episode, I break down the simple math behind hitting 25% profit—and why most dental practices miss it. I’ll show you where money leaks, how to plug them fast, and the key habits that keep your numbers strong month after month.

What you’ll learn:

  • The 3 numbers that control profit (and how to track them weekly)

  • A clear target for payroll, supplies, and overhead

  • The “leaky bucket” costs hiding in plain sight

  • How to price, schedule, and collect so cash actually sticks

  • A quick checklist to move from 10–15% profit to 25%+

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1 week ago
31 minutes 3 seconds

Dental Education with KLAS Solutions
54. The Empathy Problem - Balancing Emotion in Decision Making

In this episode of the KLAS Solutions Dental Education Podcast, we're talking about how to lead with heart and make clear business decisions. You care about your patients and your team—that’s a strength. But when empathy drives every call, it can lead to burnout, confusion, and lost profit. We'll walk you through simple ways to set fair boundaries, coach with clarity, and still show up as the caring leader your practice needs.

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1 month ago
15 minutes 13 seconds

Dental Education with KLAS Solutions
53. Cash Discounting Explained: Efficient Strategies for Your Dental Practice

In this episode, I break down cash discounting—what it is, how it’s different from surcharging, and how to set it up the right way in a dental office. Credit card fees keep rising, and most practices now run far more card volume than they did a decade ago. I’ll show you how to protect margins without hurting patient trust or payment flexibility.

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1 month ago
26 minutes 9 seconds

Dental Education with KLAS Solutions
52. Embracing Tech Tools to Streamline Your Practice and Save Time

Being the first in your family to become a dentist isn’t just an achievement—it’s a journey filled with unique challenges and triumphs. In this video, Phil Cole shares the real-life struggles and successes of first-generation dentists, offering insights and encouragement for anyone carving their own path in dentistry.

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2 months ago
35 minutes 48 seconds

Dental Education with KLAS Solutions
51. The Power of Being Known and Trusted

In this episode, we dive into why being truly known and trusted is the cornerstone of a thriving dental practice. We’ll share practical strategies to strengthen patient relationships, build credibility in your community, and create a practice culture where trust drives growth and long-term success.

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2 months ago
15 minutes 30 seconds

Dental Education with KLAS Solutions
50. Strategic Financial Planning for Dentists: Insights with Jennifer Lee

Strategic Financial Planning for Dentists: Insights with Jennifer LeeIn this episode of the Solutions Dental Education Podcast, host Phil Cole discusses financial planning with Jennifer Lee, a seasoned financial advisor and founder of Modern Wealth, who has been helping dentists for nearly 30 years. They cover crucial topics such as tax sheltering, the importance of planning for retirement and an exit strategy, and how to replace income after the sale of a dental practice. Jennifer emphasizes the need for early financial planning, the benefits of having a comprehensive financial plan, and the role of disability and life insurance in securing a dentist's financial future. Tune in to gain valuable insights on building a financially sound dental practice and planning for successful retirement.00:00 Welcome to Solutions Dental Education Podcast00:35 Introducing Jennifer Lee: Financial Advisor for Dentists01:17 The Importance of Planning for Your Exit03:20 Common Financial Mistakes Dentists Make05:41 When to Start Thinking About Retirement08:48 The Ideal Timeline for Exit Strategy18:23 Building Blocks for Replacing Income After Exiting21:57 Long-Term Financial Planning for Dentists22:37 The Role of Insurance in Financial Planning23:34 Building a Strong Financial Foundation26:38 The Importance of Disability Insurance33:05 Financial Planning for Peak Earning Years35:50 Tax Benefits of Relocating to Tax-Favorable States38:32 Conclusion and Final Thoughts

For more information on Coaching, Transitions, Marketing and Accounting for your Dental practice visit www.klassolutions.com

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3 months ago
40 minutes 46 seconds

Dental Education with KLAS Solutions
49. Expanding Your Practice | Second Location Strategies That Work

Key Strategies for Successfully Expanding Your Dental Practice

In this episode of the KLAS Solutions Dental Education podcast, Phil Cole discusses the important considerations and strategic roadmap for dental practice owners contemplating opening a second location. Key points include assessing if your current practice is truly maxed out, common pitfalls to avoid, and how to effectively structure your team and systems to support expansion. Phil emphasizes the importance of basing decisions on data and creating a solid platform for growth, rather than succumbing to emotional impulses. Additionally, the podcast covers essential aspects like market demographics, competition analysis, and the necessity of leadership and strong systems to build a successful multi-location practice. Whether you're planning your first expansion or looking to avoid burnout during growth, this episode offers invaluable insights for dental entrepreneurs.

00:00 Introduction and Overview

01:16 Assessing Readiness for Expansion

05:08 Identifying Red Flags

10:07 Choosing the Right Location

20:17 Scaling Systems and Leadership

26:17 Common Mistakes to Avoid

30:15 Final Thoughts and Action Items

Visit klassolutions.com for more information about our Coaching, Transition, Marketing and Accounting Services.

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3 months ago
34 minutes 6 seconds

Dental Education with KLAS Solutions
48. Case Acceptance: Commuicating Value to Your Patients

Ever have trouble getting patients to agree to the treatment they need? We talk about how to explain procedures and costs in a way that makes sense to patients and builds trust. By using a few simple communication tips, you’ll find more patients saying “yes” to the care they need – a win-win for them and your practice.

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4 months ago
22 minutes 40 seconds

Dental Education with KLAS Solutions
47. Path to Ownership Buying vs Starting a Practice

Buying vs. Starting a Dental Practice: Insights and Advice

In this episode of KLAS Solutions Dental Education Podcast, host Phil Cole addresses a common question from dentists: Should you buy an existing practice or start your own from scratch?

Phil explores the pros and cons of both options, sharing real-life examples and key considerations, including patient base, location, financials, active patient count, and staffing. He also highlights the importance of having a strong vision, comprehensive due diligence, marketing strategies, and clean financials when making this significant decision.

Listeners will gain valuable insights to help determine the best path for their dental practice journey.

01:23 Pros and Cons of Buying an Existing Practice

03:09 Key Considerations When Buying a Practice

05:02 Real Stories and Red Flags in Practice Acquisition

15:47 Starting a Dental Practice from Scratch

28:30 Cost Breakdown and Financing Options

31:20 Personality and Fit: Choosing Your Path

37:04 Conclusion and Final Advice

Visit https://klassolutions.com for more information on buying or starting a dental practice, to obtain coaching services and more...


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5 months ago
40 minutes

Dental Education with KLAS Solutions
46. Building Your Dream Dental Team

In this episode, we’ll talk about how to hire and keep a great team for your practice. We discuss ways to find the right people, build a positive office culture, and keep everyone motivated. By the end, you’ll have tips to become a stronger leader for your staff.


Books mentioned in the episode:

The Five Dysfunctions of a Team by Patrick Lencioni and The Servant Leader by James A. Autry


www.klassolutions.com

844-552-7100

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6 months ago
34 minutes 55 seconds

Dental Education with KLAS Solutions
45. The Good, the Bad, and the Ugly of Private Equity with Joseph Lucido

We're taking a good look at what private equity is dentistry - the good, the bad, and the ugly. Whether you're thinking about selling, holding strong, or just trying to figure out what this is all about, this is the podcast for you!

Access dental marketing resources here: https://cleartolaunchdental.com/resources/

To learn more about Clear to Launch Dental Marketing, visit their website: https://cleartolaunchdental.com

Want to hear an episode on a specific topic? Email us at info@klassolutions.com.Thanks for listening!

www.klassolutions.com

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6 months ago
36 minutes 41 seconds

Dental Education with KLAS Solutions
44. The Importance of Compliance with Angela Simmons

Navigating OSHA, HIPAA, and doing risk assessments can feel overwhelming, but ignoring them is not an option. Today we have Angel Simmons, CEO of Simmons Safe, to break down things for us and give us actionable takeaways. She shares common mistakes, challenges, and other things you can do to keep your dental practice safe and in line with regulations.

About Simmons Safe: At Simmons Safe, we understand that a safe practice is a successful practice. But we also know from experience that complying with OSHA and HIPAA standards can be a time-consuming and complex process. We founded Simmons Safe in response to the growing need for a modern approach to compliance that streamlines tasks, updates systems, and protects practices. Founder Angela Simmons brings 30 years of experience to this mission, drawing on her extensive work in the dental industry to modernize compliance programs. Angela has dedicated her career to creating safe environments for patients and employees, and she prides herself on building a culture of positivity toward compliance wherever she goes.


www.klassolutions.com

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8 months ago
35 minutes 47 seconds

Dental Education with KLAS Solutions
43. 10 Strategies to Increase Your Practice’s Sale Value

🎙️ Welcome to the Dental Education Podcast with KLAS Solutions! Hosted by Phil Cole, this episode is a must-listen for any dentist thinking about selling their practice—whether retirement is around the corner or years away.

🔹 Key Takeaways:

  1. Start Planning Early – The biggest mistake dentists make is waiting too long to prepare for a transition. Ideally, planning should begin at least 3-5 years before selling to maximize value.
  2. Boost Patient Growth & Marketing – A steady influx of new patients (target: 30 per month per doctor) makes the practice more attractive to buyers and reduces their workload post-sale.
  3. Manage Financial Health & Overhead – A high overhead (75%+) can make a practice unsellable. Understanding break-even points and controlling expenses is crucial for long-term profitability.
  4. Upgrade Office & Technology – Worn-out equipment and lack of digital dentistry can deter buyers. Small updates like going digital can significantly enhance value.
  5. Ensure a Smooth Transition – Reviewing leases, PPO participation, and tax documentation in advance prevents last-minute roadblocks that could impact the sale.

💡 Whether you plan to sell soon or in the distant future, these strategies will ensure you get the best return on the practice you worked so hard to build.

🎧 Tune in now!


Visit us at https://www.klassolutions.com

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8 months ago
34 minutes 10 seconds

Dental Education with KLAS Solutions
42. How Membership Plans Can Generate Revenue in Your Dental Practice

In today's episode, Phil Cole has a conversation with Jane Levy, Plan Forward's Co-Founder and Co-CEO.

Plan Forward is a company of dental experts who have developed a platform that puts you in control with cutting-edge software for dental offices specifically and designed to be a comprehensive dental membership plan solution.

Now you can work smarter with practice technology that connects into one communication and management platform for seamless patient care.

How can the Plan Forward Membership Solution help you run a more efficient, successful and client-focused practice?

It’s simple. The Plan Forward Solution empowers dental teams to operate a more efficient and patient-centric practice. It leverages automation, customization, accurate patient communication, transparency, and unparalleled customer service to ensure dentists can focus on what matters most: delivering only the best oral care in the digital age.

Tap into the power of advanced practice software with tools that help you run your business as well as your practice.

www.planforward.io

www.klassolutions.com


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8 months ago
28 minutes 48 seconds

Dental Education with KLAS Solutions
41. Why Merchant Services are the Unsung Hero of a Seamless Patient Experience with Tim Ryan

In today's episode, we'll discuss:1. Why merchant services are the unsung hero of a seamless patient experience2. How outdated payment systems can create friction points that frustrate both you and the patient3. The impact of flexible payment options

We are so excited to be joined by Blueswipe's CEO and Founder, Tim Ryan!

www.klassolutions.com

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9 months ago
35 minutes 54 seconds

Dental Education with KLAS Solutions
40. Launching Your Own Dental Practice

In today's episode, Launching Your Own Dental Practice, we'll unpack the journey of transforming your dental career from being an employee to starting your dental practice from scratch.


Have a topic you'd love to learn about? Send us an email: info@klassolutions.com


To learn more, visit our website: www.klassolutions.com


Thank you for listening and sharing!

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9 months ago
31 minutes 42 seconds

Dental Education with KLAS Solutions
39. The Vital Role of a Business Coach for Solo Practitioners

KLAS Solutions isn't here to teach you dentistry - you've already mastered that. Instead, like a seasoned coach who helps shape raw talent into championship performance, we help transform skilled practitioners into successful practice owners. Whether you're looking to grow your practice, improve operations, or plan for the future, we provide the strategic guidance that turns potential into actual results.


Just as a great coach helps athletes see opportunities they might have missed and avoid pitfalls they might not have anticipated, we work alongside you to optimize every aspect of your practice. Our role isn't to take control - it's to be your partner and provide the insights, strategies, and support that help you achieve your goals.


At the end of the day, success in any field isn't just about talent - it's about having the right team in your corner. The greatest athletes understood this truth, and the most successful dental practices embrace it too. Excellence thrives on partnership, and that's exactly why KLAS Solutions exists.


KLAS Solution Coaching

www.klassolutions.com

844-552-7100


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10 months ago
29 minutes 22 seconds

Dental Education with KLAS Solutions
38. Optimizing Schedules for Maximum Revenue in Dental Practices

In this episode of the Dental Education Podcast, host Phil Cole addresses the importance of scheduling optimization in dental practices. Inefficient scheduling can lead to significant revenue loss, with studies showing that dental practices may lose between $30,000 to $50,000 annually. Phil discusses cutting-edge scheduling strategies to maximize productivity, eliminate bottlenecks, and recommends top tools and software for efficient scheduling. He emphasizes the need for practices to have daily goals, utilize technology effectively, and continuously monitor key performance indicators (KPIs). By prioritizing strategic scheduling, using automated reminders, and maintaining proper communication protocols, dental practices can significantly enhance efficiency, reduce downtime, and improve patient satisfaction.


Find out more at klassolutions.com

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11 months ago
32 minutes 25 seconds

Dental Education with KLAS Solutions
37. Making Confident Choices: Expert Advice for Dental Practice Buyers

In the KLAS Solutions Dental Education Podcast, host Phil Cole discusses crucial considerations for aspiring and current dentists looking to purchase a practice. He emphasizes the importance of having a buyer advocate by your side to guide through the entire acquisition process. Phil highlights the comprehensive buyer advocate program offered by KLAS Solutions, covering key components such as practice valuation, demographic analysis, financial assistance, due diligence, crafting a proper offer, transition planning, and business ownership coaching. The podcast provides in-depth insights and strategies to ensure informed decision-making and long-term success in running a dental practice.

Find out more about our buyer advocate solution here: klassolutions.com


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1 year ago
30 minutes 36 seconds

Dental Education with KLAS Solutions
36. Real Life Case Studies with Daniel Cole

In today's episode, Daniel and Phil Cole of KLAS Solutions discuss things that can go wrong in a dental transition, things that can get misunderstood, all while giving you real life examples.


If you'd like to learn more about dental transitions, please visit our website!


www.klassolutions.com

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1 year ago
40 minutes 55 seconds

Dental Education with KLAS Solutions
This podcast is a community of dental professionals who share their knowledge, expertise and experience in order to provide value to you and your dental practice. Our topics will cover practice management, transitions, real estate, accounting, law, financial planning, dental product reviews, marketing and much more! We welcome you to visit us at (https://www.klassolutions.com) to learn more about how we can help you build your dream practice.