
How do you transform a retail space into a destination that resonates emotionally with every visitor?
In this episode, Oliver King continues his conversation with Marco Nijhof, a visionary hotelier and retail executive. Together, they explore the actionable steps brands can take to rehearse emotion, build enchanted teams, and ensure their brand's soul is future-proof. Tune in to discover how to create unforgettable guest experiences that turn your store into a must-visit destination.
Connect with Marco - https://www.linkedin.com/in/marco-p-nijhof-a2b22413/
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