This podcast discusses customer service in Nigeria. It looks at the origin of service issues, proposes solutions and advises on proper service recovery mechanisms.
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This podcast discusses customer service in Nigeria. It looks at the origin of service issues, proposes solutions and advises on proper service recovery mechanisms.
This episode speaks on the difference between customer service and lip service. It looks at the customer service platinum rule and differentiates between Rush and Speed in customer service.
This podcast discusses customer service in Nigeria. It looks at the origin of service issues, proposes solutions and advises on proper service recovery mechanisms.
