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Customer Connection
ServiceNow Community
28 episodes
3 weeks ago
Welcome to the "Customer Connection" Podcast; This is a customer-centric 360-degree view of lessons learned, tools, techniques, and procedures designed to guide and produce best practices for adoption and implementation of the ServiceNow platform.  Led by CX expert and Director of Customer Workflows Jerry Campbell and co-hosted by Customer Workflow Principal Portfolio managers Gareth Millwood and Nick Derbawka, this team will seat down with ServiceNow customers, partners, product teams and C-level executives to share their thoughts on how to achieve the biggest bang for their buck from the ServiceNow platform.
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Business
News,
Tech News
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All content for Customer Connection is the property of ServiceNow Community and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to the "Customer Connection" Podcast; This is a customer-centric 360-degree view of lessons learned, tools, techniques, and procedures designed to guide and produce best practices for adoption and implementation of the ServiceNow platform.  Led by CX expert and Director of Customer Workflows Jerry Campbell and co-hosted by Customer Workflow Principal Portfolio managers Gareth Millwood and Nick Derbawka, this team will seat down with ServiceNow customers, partners, product teams and C-level executives to share their thoughts on how to achieve the biggest bang for their buck from the ServiceNow platform.
Show more...
Business
News,
Tech News
Episodes (20/28)
Customer Connection
Customer Excellence in Action: Driving Value and Belonging at Scale
8 months ago
30 minutes

Customer Connection
Making Workflows Better with Process Mining
9 months ago
34 minutes

Customer Connection
From Zero to Expert: Building ServiceNow NexGen AI Talent
11 months ago
19 minutes

Customer Connection
Elevating Customer Experience with AI: ServiceNow and 3CLogic
1 year ago
37 minutes

Customer Connection
Navigating AI-Powered Enterprises
1 year ago
30 minutes

Customer Connection
Understanding the Citizen Developer Program
2 years ago
23 minutes

Customer Connection
Shadowing a CSM Implementation
2 years ago
39 minutes

Customer Connection
Welcome to the World of Gen AI on the Platform of Platforms
2 years ago
31 minutes

Customer Connection
Introduction to ServiceNow Vault
2 years ago
17 minutes

Customer Connection
Significance of ServiceNow Co-Delivery Partnership
2 years ago
16 minutes

Customer Connection
FlexForce
2 years ago
26 minutes

Customer Connection
Field Service Management
2 years ago
27 minutes

Customer Connection
States and Government Agencies
2 years ago
16 minutes

Customer Connection
Veterans Day
3 years ago
21 minutes

Customer Connection
Episode 14: User Experience (UX)
3 years ago
17 minutes

Customer Connection
ServiceNow Platform For Customers
3 years ago
16 minutes

Customer Connection
Customer Service Practice
3 years ago
16 minutes

Customer Connection
Citizen's Service Solutions
3 years ago
22 minutes

Customer Connection
Customer Service Management
3 years ago
17 minutes

Customer Connection
Cask: ServiceNow Consulting Services
3 years ago
17 minutes

Customer Connection
Welcome to the "Customer Connection" Podcast; This is a customer-centric 360-degree view of lessons learned, tools, techniques, and procedures designed to guide and produce best practices for adoption and implementation of the ServiceNow platform.  Led by CX expert and Director of Customer Workflows Jerry Campbell and co-hosted by Customer Workflow Principal Portfolio managers Gareth Millwood and Nick Derbawka, this team will seat down with ServiceNow customers, partners, product teams and C-level executives to share their thoughts on how to achieve the biggest bang for their buck from the ServiceNow platform.