In this episode, Charlotte Graham, People and Change Lead at Ocado Retail, joins Luke Fisher to explore how to make culture stick in a fast-moving, digital-first business. Charlotte shares how Ocado’s “high support, high challenge” model helps build a culture that balances ambition with wellbeing and why recognition is key to keeping people connected through change. From embedding values into behaviour to turning resistance into advocacy, Charlotte offers a grounded, people-first approach to ...
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In this episode, Charlotte Graham, People and Change Lead at Ocado Retail, joins Luke Fisher to explore how to make culture stick in a fast-moving, digital-first business. Charlotte shares how Ocado’s “high support, high challenge” model helps build a culture that balances ambition with wellbeing and why recognition is key to keeping people connected through change. From embedding values into behaviour to turning resistance into advocacy, Charlotte offers a grounded, people-first approach to ...
Mozaic’s Secret to Achieving Half the Average Healthcare Staff Turnover
Culture in Action
31 minutes
2 months ago
Mozaic’s Secret to Achieving Half the Average Healthcare Staff Turnover
In senior care, turnover can hit 50% a year, but Mozaic Senior Life runs at half that rate. In this episode, Kara Rodriguez, VP & CHRO, reveals how a culture built on belonging, joy, and “hiring for the heart” keeps staff committed, residents happy, and business thriving even through the toughest times. Guest Information Kara Rodriguez is the Vice President and Chief Human Resources Officer at Mozaic Senior Life, an award-winning senior care organisation in western Connecticut. With over ...
Culture in Action
In this episode, Charlotte Graham, People and Change Lead at Ocado Retail, joins Luke Fisher to explore how to make culture stick in a fast-moving, digital-first business. Charlotte shares how Ocado’s “high support, high challenge” model helps build a culture that balances ambition with wellbeing and why recognition is key to keeping people connected through change. From embedding values into behaviour to turning resistance into advocacy, Charlotte offers a grounded, people-first approach to ...
