In this episode, Charlotte Graham, People and Change Lead at Ocado Retail, joins Luke Fisher to explore how to make culture stick in a fast-moving, digital-first business. Charlotte shares how Ocado’s “high support, high challenge” model helps build a culture that balances ambition with wellbeing and why recognition is key to keeping people connected through change. From embedding values into behaviour to turning resistance into advocacy, Charlotte offers a grounded, people-first approach to ...
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In this episode, Charlotte Graham, People and Change Lead at Ocado Retail, joins Luke Fisher to explore how to make culture stick in a fast-moving, digital-first business. Charlotte shares how Ocado’s “high support, high challenge” model helps build a culture that balances ambition with wellbeing and why recognition is key to keeping people connected through change. From embedding values into behaviour to turning resistance into advocacy, Charlotte offers a grounded, people-first approach to ...
Harnessing AI and Technology to Transform Workplace Culture in Education
Culture in Action
46 minutes
3 months ago
Harnessing AI and Technology to Transform Workplace Culture in Education
In schools, teacher turnover undermines student success. At Leigh Academies Trust, however, retention is treated as a strategic driver of outcomes. In this episode of Culture in Action, Richard Taylor, Deputy CEO for Operations, explains how a people-first culture, innovative career development programmes and cutting-edge use of AI are improving staff engagement, boosting retention and ultimately helping 25,000 pupils thrive across 33 academies. Guest Information Richard Taylor is the Deputy ...
Culture in Action
In this episode, Charlotte Graham, People and Change Lead at Ocado Retail, joins Luke Fisher to explore how to make culture stick in a fast-moving, digital-first business. Charlotte shares how Ocado’s “high support, high challenge” model helps build a culture that balances ambition with wellbeing and why recognition is key to keeping people connected through change. From embedding values into behaviour to turning resistance into advocacy, Charlotte offers a grounded, people-first approach to ...