Counter Errorism

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Counter Errorism

Ken Madson, James Newman

12 episodes

1 week ago

Human and Organizational Performance (HOP): In the wide world of Safety improvement, we discuss how humans detect, prevent, and correct errors. Learn some tips on implementing HOP or teaching others about it. "Counter-errorism" is a captivating podcast that delves into the world of High-Reliability Organizations and error mitigation strategies. Hosted by two seasoned HOP practitioners with surprise guests, this show offers listeners a unique blend of technical expertise and practical insights. Each episode explores things affecting HOP, innovative techniques, and cutting-edge approaches to enhance the reliability of work. The hosts' engaging banter and real-world examples make complex topics accessible to both experts and enthusiasts alike. From discussing the latest advancements in error management (that we know of) to focusing on things that work. "Counter-errorism" is an essential listen for anyone interested in the challenging yet crucial field of Human and Organizational Performance. Any views expressed are our own (or our guests), not those of our employers or the Department of Energy.

All content for Counter Errorism is the property of Ken Madson, James Newman and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Episodes (12/12)

Counter Errorism

Counter-Errorism - Episode 12 - Sam Goodman

Sam Goodman, aka "Darrell the Safety Man," aka "The HOP Nerd," joins Ken and James for a discussion about "Pre-event Learning" and what it might involve. This episode is longer than most, and with apologies to Sam, it took a while to edit. Even at this length, more than 40 minutes were cut! We had a lot to cover.

1 week ago

1 hour 19 minutes 49 seconds

Counter Errorism

Counter-Errorism - Episode 11 - William Scarberry

Bill (Senior Manager and Site HOP Leader from GE Vernova) and James met in 2010 when they were both at the same nuclear plant, and their conversations over the years tend to go deep into programmatic hows and whys. It was time we recorded one of these chats, and we hope it doesn't disappoint! We chat about growing up in nuclear power, Learning Teams (their version of a 7-day Just-Do-It Teams), not accepting "sub-par performance", procedure use, HURBs, observations, the energy wheel, mentoring, khakis, and "being the friend you need right now."

5 months ago

57 minutes 57 seconds

Counter Errorism

Counter-Errorism - Episode 10 - Georgina Poole

"The Lemonade Episode" aka "Half-Muffin In" or "Mid-Enchilada": Georgina Poole (informally, "Judge G.") delivers again and again on giving us clues on how best to be curious and how to learn when chatting with the frontline with curiosity and respect.

6 months ago

33 minutes 8 seconds

Counter Errorism

Counter-Errorism - Episode 9 - Ron Gantt

Second out of the three Punk Rock Safety Rockstars on Counter-Errorism, Ron Gantt shares a tool/idea for asking better questions. Try to get into the habit of changing your questions to look outside the individual, not at the individual. Instead of asking, "Why did the person do it this way?" We ask, "What makes doing that difficult?"

7 months ago

39 minutes 3 seconds

Counter Errorism

Counter-Errorism - Episode 8 - Charles Tetteh

About fifteen years ago Charles immigrated from Ghana to Wyoming. From his start at McDonald's to Halliburton and now in the mining industry, Charles opens his heart and his perspective as a safety professional, but even more as a person who loves and appreciates people. Humble, open, appreciative, and most importantly curious about the world and the field of HOP, we get to hear a little about Charle's views on Leadership, Influence, Culture, and overcoming deep-seated fear.

1 year ago

35 minutes 25 seconds

Counter Errorism

Counter-Errorism - Episode 7 - Gareth Lock

Ken had a last-minute surprise so couldn't join us, but Gareth and James had a great chat about the importance of "DEBrIEFS." Perhaps a new acronym for you to chew on and consider, (which a lot of us don't care for (more acronyms)) but this one truly makes a lot of sense. Gareth shares in detail a great format for guiding us through any post-job critique.

1 year ago

28 minutes 40 seconds

Counter Errorism

Counter-Errorism - Episode 6 - Stephen Harvey

Language matters. Adopting the same language across all HOP initiatives can be much more important than you may initially think.

1 year ago

30 minutes 19 seconds

Counter Errorism

Counter-Errorism - Episode 5 - Brian Hughes

Speedy causal analysis. How can this be done effectively? Some answers to this issue from one of the best in the business, Brian Hughes from Sologic.

1 year ago

1 hour 20 minutes 26 seconds

Counter Errorism

Counter-Errorism - Episode 4 - Ken Madson and James Newman

Ken and James explain the mission of this podcast.

1 year ago

43 minutes 57 seconds

Counter Errorism

Counter-Errorism - Episode 3 - Jon Schmidt

Jon Schmidt comes from the complicated, dangerous, and constantly adapting world of Vegetation Management for Davey Tree. Here, he tells us in no uncertain terms that the success of this idea (Learning Teams) was born from the failures of others. That is precisely what we desire to learn—what really works?

1 year ago

14 minutes 26 seconds

Counter Errorism

Counter-Errorism - Episode 2 - Ben Goodheart

Life is a lot of shutting up and learning how to ask questions better. Ben is here to challenge all of us with an open heart and two open ears. We continue our journey of discovering things that organizations have tried that actually work to improve human and organizational performance. (Heads up for little ears on the language in this episode.)

1 year ago

17 minutes 44 seconds

Counter Errorism

Counter-Errorism - Episode 1 - Tony Muschara

Welcome to our new Human & Organizational Performance podcast. In this debut first installment of Counter-Errorism, your hosts dive into the crucial world of critical steps with the H&OP Master himself, Tony Muschara!

1 year ago

10 minutes 22 seconds