
The importance of contracts in the world where non-lawyers are negotiating complex services contracts
With Jeanette Nyden, Contract Attorney, Nyden on Negotiation
00;05;18;22 - The differences between buying services and buying goods
00;13;02;25 - Services procurement being left behind in digital transformation
00;18;45;28 - Measuring what was delivered against what was contractually agreed
00;33;21;18 - The role of the supplier in defining a scope of work
00;50;00;19 - Flexibility within services contracts
01;03;46;17 - Considerations for performance-based SOW arrangements
01;10;31;24 - Managing risk in services contracts