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Conversations That Matter, a podcast from Uniphore
Uniphore
71 episodes
3 weeks ago
Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.
Show more...
Marketing
Technology,
Business,
Management
RSS
All content for Conversations That Matter, a podcast from Uniphore is the property of Uniphore and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.
Show more...
Marketing
Technology,
Business,
Management
Episodes (20/71)
Conversations That Matter, a podcast from Uniphore
It’s About The People - Diana Deibel - Conversations That Matter - Episode # 68
Joining the show this week is Co-author of Conversations with Things, and Chief Design Officer at Grand Studio, Diana Deibel!
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2 years ago
37 minutes 27 seconds

Conversations That Matter, a podcast from Uniphore
Shaping The Future Of Uniphore Podcasts
2 years ago
3 minutes 46 seconds

Conversations That Matter, a podcast from Uniphore
Start With The Problem - John Ward- Conversations That Matter - Episode # 67
Joining the show this week is Global Head of Customer Experience at Cigna, John Ward!
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2 years ago
35 minutes 25 seconds

Conversations That Matter, a podcast from Uniphore
Understanding Your Customer’s Journey - Suzanne Knight - Conversations That Matter - Episode # 66
Joining the show this week is a CPG and CX expert. Please welcome to the show, Suzanne Knight!
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2 years ago
44 minutes 43 seconds

Conversations That Matter, a podcast from Uniphore
Agent Enablement Before Automation - Matt Dickson - Conversations That Matter - Episode # 65
Our guest this week is Chief Operating Officer at Eclipse Telecom, Matt Dickson!
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2 years ago
27 minutes 27 seconds

Conversations That Matter, a podcast from Uniphore
Telling The Story Of Customer Experience - Martijn Franssen - Conversations That Matter - Episode # 64
Joining the show this week is Martijn Franssen.
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2 years ago
43 minutes 20 seconds

Conversations That Matter, a podcast from Uniphore
Driving Customer Care Forward - Jeff Newman - Conversations That Matter - Episode # 63
Joining the show this week is Manager of Customer Care at Porsche Cars North America, Jeff Newman!
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2 years ago
35 minutes 15 seconds

Conversations That Matter, a podcast from Uniphore
Engaging Customers With Conversational AI - Alex Misiaszek - Conversations That Matter - Ep # 62
Joining the podcast this week is SVP, Experience Design Director - NLU & Emerging Experiences at Truist, Alex Misiaszek!
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2 years ago
24 minutes 28 seconds

Conversations That Matter, a podcast from Uniphore
Framework Over Fragment - Bill Hawks - Conversations That Matter - Episode # 61
Joining us this week is Vice President and Sr. Digital Product Manager of Conversational AI at Citizens Bank, Bill Hawks.
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2 years ago
31 minutes 52 seconds

Conversations That Matter, a podcast from Uniphore
Creating Innovative Mobile Experiences - Jose Quesada - Conversations That Matter - Episode #60
Our guest this week is Jose Quesada, the Vice President of Global Mobile Products at American Express.
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2 years ago
26 minutes 31 seconds

Conversations That Matter, a podcast from Uniphore
Uniphore’s Chief Scientist - Roberto Pieraccini - Conversations That Matter - Episode #59
On this episode of Conversations That Matter we're joined by Uniphore's new Chief Scientist Roberto Pieraccini.
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2 years ago
12 minutes 31 seconds

Conversations That Matter, a podcast from Uniphore
Designing Through The Lens Of Your Customer - David Vader - Conversations That Matter - Episode #58
This week's guest on Conversations That Matter is a AI expert. Joining the show this episode is Product Owner of Virtual Assistants at AGL, David Vader!
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2 years ago
24 minutes 11 seconds

Conversations That Matter, a podcast from Uniphore
Focusing Conversation Design On CX - Ben Hazel - Conversations That Matter - Episode #57
This week's guest is Senior Chatbot Conversational Designer at Admiral Group Plc, Ben Hazel!
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2 years ago
34 minutes 38 seconds

Conversations That Matter, a podcast from Uniphore
Sandra Thompson - Purpose Over Paycheck
2 years ago
1 minute 40 seconds

Conversations That Matter, a podcast from Uniphore
Sandra Thompson - The Role Your Identity Plays In How You Feel Emotions
2 years ago
47 seconds

Conversations That Matter, a podcast from Uniphore
Creating Communities for Conversation Designers - Barend Jungerius - Conversations That Matter - Episode #56
On this episode of Conversations That Matter, we're joined by the Co-Founder of Botrepreneurs, Barend Jungerius!
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2 years ago
42 minutes 38 seconds

Conversations That Matter, a podcast from Uniphore
Knowing How To Test Your Product - Kayla Orozco - Conversations That Matter - Episode # 55
Joining us this episode is a Product Designer in the retail industry. Welcome to the show Kayla Orozco!
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2 years ago
24 minutes 19 seconds

Conversations That Matter, a podcast from Uniphore
Designing Effective Chatbots - Rachel Whitehorn - Conversations That Matter - Episode #54
On this episode of Conversations That Matter we're joined by Rachel Whitehorn, a Conversation Designer in the insurance industry.
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2 years ago
25 minutes 46 seconds

Conversations That Matter, a podcast from Uniphore
The Role Of Conversational AI In The Enterprise - Dan Miller - Conversations That Matter - Episode #53
This episode of Conversations That Matter features Lead Analyst & Founder of Opus Research, Dan Miller.
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2 years ago
38 minutes 49 seconds

Conversations That Matter, a podcast from Uniphore
Creating More Equitable Workplaces With Upward - Lisa Lambert & Umesh Sachdev - Conversations That Matter - Episode #52
In celebration of International Women's Day we have a special episode of Conversations That Matter. In this round table discussion between Annie Weckesser, Lisa Lambert, and Umesh Sachdev, we’ll explore the work Upward does, the challenges women are still facing in the workplace, initiatives companies can take to create more diverse spaces, and the ways that Uniphore is creating a more inclusive workplace.
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2 years ago
29 minutes 29 seconds

Conversations That Matter, a podcast from Uniphore
Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.