Join us on Conversations at The Edge as we dive into the evolving role of HR with Peter Laughter, a renowned talent management and recruitment strategies expert.This episode explores the challenges organizations face when transitioning from cost-cutting to talent optimization. Peter shares his unique perspective on aligning strategic decisions with HR functions and offers practical solutions for attracting and retaining top talent.Discover how HR can become a core function and pivotal in driv...
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Join us on Conversations at The Edge as we dive into the evolving role of HR with Peter Laughter, a renowned talent management and recruitment strategies expert.This episode explores the challenges organizations face when transitioning from cost-cutting to talent optimization. Peter shares his unique perspective on aligning strategic decisions with HR functions and offers practical solutions for attracting and retaining top talent.Discover how HR can become a core function and pivotal in driv...
Tiffani Bova - The Missing Piece for Success: Integrating Employee and Customer Experiences
Conversations at The Edge
18 minutes
2 years ago
Tiffani Bova - The Missing Piece for Success: Integrating Employee and Customer Experiences
Focusing on employee experience is crucial for creating great customer experiences and business growth.A holistic approach to employee experience is crucial for growth, as companies with high employee satisfaction ratings have a faster growth rate than those without.On the other hand, poor employee experience can negatively impact customers and growthWe invited Tiffani Bova, Growth and Innovation Evangelist at Salesforce, to help us break down the impact of employee experience.In her new book...
Conversations at The Edge
Join us on Conversations at The Edge as we dive into the evolving role of HR with Peter Laughter, a renowned talent management and recruitment strategies expert.This episode explores the challenges organizations face when transitioning from cost-cutting to talent optimization. Peter shares his unique perspective on aligning strategic decisions with HR functions and offers practical solutions for attracting and retaining top talent.Discover how HR can become a core function and pivotal in driv...
