The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
All content for Contact Center Perspectives🎙️ is the property of wow24-7.io and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
Episode 35 | The Golden Triangle of Data, Technology, and BPO Partnerships
Contact Center Perspectives🎙️
38 minutes 6 seconds
6 months ago
Episode 35 | The Golden Triangle of Data, Technology, and BPO Partnerships
Contact Center Perspectives🎙️
The podcast presents valuable insights from contact center leaders, tailor-made for their industry peers. We cover a diverse array of topics, such as AI integration, agent turnover management, revenue impact assessment, and transitioning perceptions from cost to value centers for starters.
