In this 5th installment of Illuminate Webinar Series "Embracing the Un-Normal", Illuminate Asia is collaborating with Ivosights, a technology company which provide customer engagement platform.
In this webinar, we used Social Listening Tools called Ripple 10 from Ivosights combined with our expertise in qualitative discourse analysis to understand the consumer sentiments in Indonesia on the relaxation of lockdown as the government is transitioning towards "New Normal".