Holly Hamilton leads the consumer fightback - getting answers, righting wrongs and making things better for consumers everywhere.
If you have a story or experience you want to share with Consumer Fight Back, email cfb@bbc.co.uk
Holly Hamilton leads the consumer fightback - getting answers, righting wrongs and making things better for consumers everywhere.
If you have a story or experience you want to share with Consumer Fight Back, email cfb@bbc.co.uk
With fewer than 100 days until the self-assessment tax return deadline, Linzi asks who needs to fill in a return and why?
If you have a story or experience you want to share email cfb@bbc.co.uk
If you have a story or experience you want to share email cfb@bbc.co.uk
This week we discuss premium bonds with Iona Bain - BBC Morning Live’s money expert.
Want to know more about pensions but don’t know where to start with the basics? Consumer Fight Back has you covered.
Janine Maher from the Money and Pensions Service talks through the State Pension, Defined Benefit (DB) pensions, Defined Contribution (DC) pensions and a Self-Invested Personal Pension (SIPP) and explains how they can interact with each other.
If you have a story or experience you want to share email cfb@bbc.co.uk
We explore just how much you’re paying to go to university – and ask, is it worth it?
Holly asks how much are we willing to spend on a children’s birthday party?
Holly finds out how people are coping with rising food bills at a social supermarket.
We take to the streets of Belfast to find out how much people were paid in their first jobs. And we chat to the CEO of Youth Employment UK about what rights young workers have as they start out in their first part-time jobs. Are there enough jobs for young people looking to earn a few quid? What other options are out there?
What does it actually look like to shop with ethics in mind?
If you’ve ever dreamed of ditching the 9-5 daily grind and found yourself counting down the days until retirement...what if that day was in weeks, not years? Holly chats to a couple who are retired and travelling the world..
If you have a story or experience you want to share email cfb@bbc.co.uk
We're officially in the middle of wedding season and it costs £451 on average to be a guest at the big day. How much do you gift the happy couple? And when is it ok to politely decline the invitation?
If you have a story or experience you want to share email cfb@bbc.co.uk
Holly jumps aboard a cross-border train to find out why a ticket from Dundalk to Belfast is cheaper than a ticket from Newry to Belfast.
If you have a story or experience you want to share email cfb@bbc.co.uk
When Kate was asked to provide a video to prove she returned her package to an online shop, something didn’t sound right. Consumer expert Harry Kind sheds some light on online returns that seem impossible.
If you have a story or experience you want to share email cfb@bbc.co.uk
Motoring journalist Neil Briscoe lifts the bonnet on holiday car hire, after an experience that was very close to home.
If you have a story or experience you want to share email cfb@bbc.co.uk
Pet owners travelling from Britain to Northern Ireland will need new documents from 4 June 2025; Nina Downing from PDSA explains who needs one, how to get one and how to avoid scammers.
If you have a story or experience you want to share email cfb@bbc.co.uk
Holly speaks to Ofcom’s James Stinson about the regulator’s latest customer service research results, and we hear from one listener who cancelled their phone line but kept receiving bills.
If you have a story or experience you want to share email cfb@bbc.co.uk
Holly speaks to consumer expert Rebecca Wilcox about what hacks on major brands mean for shoppers and how people can protect their information. Is it worth having a burner email account for mailing lists and shopping, and what responsibilities do businesses have to tell you if your data has been compromised?
If you have a story or experience you want to share email cfb@bbc.co.uk
After safely booking your holiday you can start thinking about getting there and enjoying yourself...almost. Have you checked your passport is in date, do you know the Ts&Cs for your car hire package and what do you do if your flight is delayed or cancelled? Holly Hamilton, Sandra Corkin from the Association of British Travel Agents and consumer expert Jane Hawkes share top tips for making your holiday a stress free success.
If you have a story or experience you want to share email cfb@bbc.co.uk
Consumer finance expert Iona Bain joins Holly Hamilton to explain the three best options for managing your money when you’re on holiday; cash, a travel friendly credit or debit card, or a preloaded money card.
If you have a story or experience you want to share email cfb@bbc.co.uk
Do you have travel insurance? Holly Hamilton, Sandra Corkin from the Association of British Travel Agents and consumer expert Jane Hawkes discuss whether you need travel insurance for your upcoming trip, when to start your cover and what type of insurance to get.
If you have a story or experience you want to share email cfb@bbc.co.uk