In this episode, ConnectWise SVP, International Sales and Strategy Gregg Lalle shares his thoughts on the channel’s future with host Ryan Goodman. From advances in managed services tools to the latest cybersecurity, he discusses how technology changes over the past two decades have affected the IT services business. Today’s MSPs have to support a multitude of continually changing advancements and support a growing number of business models and infrastructure designs. While IT services firms are flourishing in this “age of technology” and enjoying a plethora of opportunities and solutions options, keeping up with the fast pace of innovation and continually changing clients' needs can be a real challenge. While dealing with the complexities of innovation and working through issues related to industry consolidation, MSPs still have businesses to manage. How can IT entrepreneurs continue to grow sales and profitability with so many distractions? Tune into this episode of Confessions of an IT Business Owner to find out.