Ep 54 - Josh Coomes and Josh Rainwater | Growing a Repair Shop Is a Slow Process

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/63/6b/e1/636be13e-f385-d9fb-a01f-a6bb2376d16c/mza_9755867024338397325.jpg/600x600bb.jpg

Confessions of a Shop Owner

Mike Allen

62 episodes

16 hours ago

Confessions of a Shop Owner is hosted by Mike Allen, a third-generation shop owner, perpetual pot-stirrer, and brutally honest opinion sharer. In this weekly podcast, Mike shares his missteps so you don’t have to repeat them. Along the way, he chats with other industry personalities who’ve messed up, too, pulling back the curtain on the realities of running an independent auto repair shop. But this podcast isn’t just about Mike’s journey. It’s about confronting the divisive and questionable tactics many shop owners and managers use. Mike is here to stir the pot and address the painful truths while offering a way forward. Together, we’ll tackle the frustrations, shake things up, and help create a better future for the auto repair industry.

All content for Confessions of a Shop Owner is the property of Mike Allen and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business,

Management

Ep 54 - Josh Coomes and Josh Rainwater | Growing a Repair Shop Is a Slow Process

Confessions of a Shop Owner

1 hour

2 weeks ago

Ep 54 - Josh Coomes and Josh Rainwater | Growing a Repair Shop Is a Slow Process

Tekmetrics' business model of listening to customers' needs and implementing new systems makes them super shop-friendly. Start using them at your shop today HERE

Turnkey Marketing has made my life SOOO much simpler, AND they've helped keep the phone ringing. Do you need these two things too? Learn more HERE

Elite Worldwide is helping me make my shop elite. Monthly coaching with actionable goals and accountability, I need. I highly recommend them to you. See what they're all about HERE

In this episode, Mike Allen is joined by Josh Coomes and Josh Rainwater. New co-hosts of "The Morning Drive with Josh and Josh"? Hmmmm. Josh Rainwater shares the recent story of when Josh Coomes visited his shop and helped him identify and correct key operation and process issues. Josh Coomes emphasizes the importance of structured processes and having the financial stability to step away from your shop, all while the group reflects on the value of mentorship, coaching, and industry events like ASTA for growth and relationship-building.

Timestamps:
00:00 ASTA Expo 2025 Logistics and Staff Efficiency

05:02 Improving User Experience Suggestions

07:14 "Satire Becomes Reality"

10:59 Breaking Point Amid Work Pressure

15:21 "Building Structure for Business Freedom"

16:18 "Fired Technician for Integrity"

20:31 "ASTA Mastermind for Startup Shops"

23:38 Volunteer Mentorship with Accountability

27:42 Key Tagging Streamlines Operations

29:14 "Levels of Coaching Explained"

33:28 Gratitude for Trust and Support

36:43 Aligning Processes for Team Growth

40:00 "Streamline Systems to Retain Clients"

44:38 City Comparison by Car Dealerships

45:19 Improving Repair Sales Strategies

51:23 Training Gap and Emotional Strain

53:20 "Role-Playing with Chat GPT"