There’s a big difference between feeling for someone and truly understanding them. Today we unpack the key difference between sympathy and empathy, and why mastering this distinction can transform the way you lead, sell, serve, and communicate in business.If you’re in leadership, sales, or customer service, this conversation will give you the edge to connect on a deeper level and lead with emotional intelligence.Want to go deeper? Take our Emotional Intelligence Course to sharpen your self-awareness, communication, and leadership skills.https://commit.chrisandtammy.com/courses/