Do you ever wonder what goes through your client's head as they reach for the box dye and mess up all your hard work? Do you wish you could get inside their head to make them change their mind? On this episode I talk with Kyle, a client who has a fantastic relationship with her stylist but still found herself wandering down the color aisle at target. Listen to the episode to hear her reasoning behind it and her journey to get her color back to normal.

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