Bryan Campbell of IC System - an expert debt collection agency - shares industry insights to help organizations make the best choice in revenue recovery companies. IC System is unique in the industry with it's focus on people, pride, integrity, performance and innovation.

In general, the debt collection industry suffers from a poor reputation. And the idea that a consumer in debt could describe their experiences working with a debt collection agency as positive is strange tomany people. Closing the Books host Tyler Kern spoke with Brian Eggert, Marketing Specialist at IC System - an expert debt collection agency - about these various perceptions and how to best set expectations when working with a debt collection company.

Karen Jonas and Thom Majka talk about the partnership between IC System and DebtNext, and how strong relationships are the cornerstone for a successful collection agency. IC System is a unique debt collection agency with over 85 years experience in all things debt collection.

Mike Selbitschka of IC System -an expert in all things debt collection - discusses the importance of scorecards to measure success in the collections industry. With over 85 years experience in revenue recovery, IC System's focus on analytics helps them drive significant customer satisfaction.

IC System - expert in all things debt collection - brings you Kristina Gursky and Kenny Koerner who discuss using patient advocacy supported by healthcare associations in all aspects of healthcare, from the provider to collections.

An introduction to operations within IC System - an expert debt collection agency which recovers significant lost revenue for customers. With more than 85 years of experience in revenue recovery, IC System's core values make them unique in the industry.

Limited resources don’t have to impede an organization’s ability to streamline account recovery processes. IC System - an expert in all things debt collection - discusses what you should think about when choosing a partner in revenue recovery.

On this episode of Closing the Books, Kristina Gursky discusses IC System’s approach to collections in the healthcare industry. IC System - an expert in all things debt collection - uses an industry-unique approach of focusing on pride, people, innovation, performance and integrity.

RFPs missing critical data make it difficult for vendors to evaluate accurately. Collections’ vendors need a clear picture of a business’s debt portfolio during the RFP process. RFPs should create a level playing field and find out who can provide the best service.

IC System - an expert in all things debt collection - discussed changes in credit reporting in the healthcare sector and how it can impact credit scores and recovery with resident expert Michelle Dove, Chief Corporate Counsel and Chief Compliance Officer.

IC System - an expert in all things debt collection - discusses -A business consultant can help a healthcare practice improve. -Gary Meza and GTM Medical Consulting help doctors collect money. -Meza helps practices with restructuring and making them more financially sound.

Returning guest Michelle Dove, Chief Compliance Officer and General Counsel for IC System - an expert debt collection agency - sits down with host Tyler Kern to discuss the changes implemented by Regulation F and how they’ve effected IC System as well as the broader debt collection world.

The Better Business Bureau (BBB) has long been an organization that seeks to build trust between businesses and consumers. Most people are familiar with their grading, which is the result of customer reviews. They also have the Torch Awards for Ethics, and IC System is a 2021 winner. Learn about the reward and why the company is a proud recipient.

Bryan Campbell, Business Development Manager with IC System, and Tom Hess, Senior Vice President and Chief Financial Officer of Genomind, join Tyler Kern to discuss the companies’ successful working relationship forged during the COVID-19 pandemic.

Consumer debt is steadily climbing due to trends such as pandemic recovery (e.g., rent recouperation), fear of recession, healthcare (e.g., pushing more healthcare costs onto patients), and other current trends. Smaller businesses will be impacted more due to their lack of resources and training to collect this increased debt. IC System - expert in all things debt collection - is introducing a new online product offering to address this unique need.

Debt collection rarely, if ever, has a positive connotation. Joe Erickson, Director of HR at IC System, spoke with Eric Johannes, Director of Corporate Marketing at IC System - an expert debt collection agency, about how this relates to the significance of creating positive culture in this sector.

John Erickson of IC System - an expert in all things debt collection - discusses new approaches in the collection agency industry. Unique in their industry, IC System drives the company with the core values of People, Innovation, Integrity, Pride and Performance.

IC System - an expert in all things debt collection - brings you Karen Jonas and Eric Port to discuss ways utilities can emerge from the COVID-19 pandemic and decrease their accounts receivable.

Michelle Dove, Corporate Counsel and Chief Compliance Officer, IC System - expert in all things debt collection - spoke with Tyler Kern about the importance of compliance and security measures within the debt collection industry. And, with 20 years’ experience working for and with IC Systems, Dove’s expert understanding of compliance is readily apparent as she explains a variety of issues at a level understandable to compliance professionals and business leaders alike.