Jane Middleton from The Authentic Travel Company talks about her journey from Aviation into the cruise industry. Hear how she discovered CLIA and how one webinar changed her life as she fell in love with expedition and Antarctica. Jane also shares her tips for other agents looking to sell Expedition cruises and also what she thought when she visited Svalbard during CLIA’s expedition showcase in 2025.

Kelly Jackson, Managing Director at The Travel Corporation (TTC) Tour Brands EMEA tells Andy about her journey into travel and also shares a hugely exciting news about their newly announced river cruise product.

Andy Harmer talks to Wade Korzon, Director of Cruise Managers at AmaWaterways about his role and the fascinating river cruise destination of Columbia plus the unique experiences guests can look forward to on board and also ashore.

Crystal Cruises, VP President, Trade Sales UK & EMEA Luke Smith sat down with CLIA’s Andy Harmer to talk about joining Crystal Cruises , his goals for making them the most trade friendly and easy to do business with ultra-luxury cruise line. Updates coming to their travel agent portals and how to get in touch with him and his team.

Seabourn VP, UK, Europe & EMEA Lynn Narraway sat down with CLIA’s Andy Harmer to share her decades of experiences in the cruise industry. She also highlights the role of people driven individuals who work in cruise industry and why it remains as important as event even in the era of Ai. Hear how Lynn feels the industry, demographic and her role has changed. Lynn also tells about what’s attracting those “New to Cruise” and also those “New to Seabourn” guests. Not forgetting Seabourn moments, Lynn shares some inspirational and emotional Seabourn moments they have given guests and also locals to the regions their ultra-luxury ships visit.

Andrew Turner from AE Expeditions shares his journey into his current role which initially started onshore in travel before moving into cruise. He also shares how the crossover from other types of holidays can be a great way to find customers who would love the expedition experience. Andrew also tells us more about achieving B-Corp accreditation AE Expeditions and what the guest experience looks like on board. Beyond the destinations it’s also crucial to sell the on board experience.

Louise Craddock Oceania Cruises (Director of Sales UK & Ireland) shares her journey into her current role as well as an overview of the Oceania brand. Having been with Oceania Cruises for over 14 years her passion remains as she tells us more about what sets Oceania apart and how they have elevated what they offer their guests onboard and ashore. For those lucky to be joining us at CLIA conference they will get their first chance to catch a glimpse of their latest ship Oceania Vista which will also give agents a taste of what’s to come in their upcoming ship Allura. She also has some exciting updates about shorter sailings which can be a great entry point for first time customers looking to experience Oceania. Join the Join the Trader Inside Oceania Cruises UK Facebook group at https://www.facebook.com/share/g/1EXD1z6ZTg/?mibextid=wwXIfr

Andy talks to Paul Melinis (APT Luxury River Cruises & Tours UK and Europe Managing Director. Paul shares the importance of developing new products and their ability to tune into what their guests are looking for. He also shares the exciting current transformation of their entertainment programme to provide more memorable moments and enhance the immersive experience. Paul also shares more details ahead of the christening of Godmother MS Estrela. For those who missed the news of them announcing the UK Godmother Travel Weekly’s Lucy Huxley we can’t wait to attend.

Episode 130 - Andy Harmer talks to Jos Dewing from explorearth.com by CLIA

Andy Harmers talks with Quark Expeditions National Strategic Key Account (Manager UK & Ireland) Sarah Schlederer as she shares exciting details about their new tagline as well as some great insights for agents looking to increase their expedition training and sales. Andy also shares some of his experiences from when he sailed with Quark Expedtions last year.

Andy Harmer speaks to Celebrity Cruises, Giles Hawke (VP & MD UK, Ireland & EMEA) as he teases what’s coming for their latest edge class ship Excel, the importance of business partners and their “Destination Unknown” incentive launched in conjunction with Virgin Atlantic & Royal Caribbean. Giles shares what his 18 months have been like since he joined Celebrity Cruises.

As part of CLIA UK & Ireland’s cruise week interviews with leading cruise line executive’s Andy Harmer sat down Katie Harber AE Expeditions, Senior Business Development Manager for the UK to find out her favourite cruise destination.

Andy Harmer speaks to Peter Shanks Managing Director UK for Silversea. Peter shares his journey in the cruise industry that took him to being at Silversea. He also shares his belief of the transformation of how cruise is now seen as a mainstream holiday option, the way people’s interest in cruising has changed and how people talk about cruise. Hear more about what’s happening at Silversea including their Sea and Land Taste programme (S.A.L.T) available on their ships Moon, Dawn, Nova & Ray plus what’s next!

Andy Harmer talks to industry veteran Bernie Carter about expedition cruising and the real buzz it’s experiencing as well as sharing what took him to his role at Atlas Voyages. Bernie shares a huge excitement at being involved in creating a unique experience for guests and how the importance of being able to educate travel partners via events from CLIA as well as a plethora of resources and contacts for agents to utilise.

Andy (CLIA UK MD) and Tom Mahoney (Cunard Director, UK Sales) sit down in the Queens Room aboard the newly launched Queen Anne to talk new spaces, wellness, shows, dining options and the importance of Cunard’s relationship with the travel trade. Tom talks about how the Queen Anne launching has attracted lots of loyal Cunard Royalists as well as many New to Cruise passengers. Also hear what the plans are for Queen Anne going forward, Andy does his best to get some secrets about what’s happening at the Christening ceremony.

CLIA MD for UK & Ireland Andy Harmer sat down with Rob Scott Vice President for Sales and Marketing & Brand for P&O Cruises to discuss how as a brand they have evolved and putting the holiday maker at the center of their strategy. Rob also shares exciting details about existing and upcoming partnerships including Gary Barlow, Wallace, and Gromit. 2024 and beyond looks to be a hugely exciting time for agents looking to learn more about P&O cruises as well as how agents can get on board ships to see the amazing ships for themselves.

Andy Harmer talks with Eithne Williamson (Vice President of Princess Cruises UK and Europe). Eithne tells as all about her journey into her current role at Princess Cruises whom she joined in 2022 as well as what makes Princess Cruises special. As an exciting 2024 builds up speed Eithne has lots to share about "Princess Medallion" as well as what’s instore for guests on "Sun Princess" when she sets sail in the Med in February. Listen out for exciting news about agents looking to see "Sun Princess" in the UK.

CLIA favourite Janet Parton joins Andy Harmer to talk about her new role of VP Business Development UK, Europe & Australiaat Celestyal Cruise as she makes her switch from River Cruise back to the Ocean Cruises sector. After recent announcments from Celestyal Cruises in terms of fleet updates and also new exciting destinations as well as switching to an all year round cruising company.

Andy Harmer caught up with Shane Riley (vice-president of international sales and marketing) for Virgin Voyages in Portugal to talk about the importance of the UK, Virgin Voyages returning with a ship to the UK, expanding across Europe, Australia and beyond with unique itineraries. Importance of the trade as well as his feelings of having what he describes as “pinch myself moments” from when he first joined Virgin Voyages. 2023 has been a bumper year for award wins which looks set to continue in 2024.

Learn more about the range of CLIA Member Cruise Lines available to UK & Ireland customers as Adele Foster talks with Andy Harmer.