In Episode 354 of the CIAOPS "Need to Know" podcast, host Robert Crane sits down with Philip Meyer, a seasoned Microsoft veteran, to explore the seismic shifts in the IT landscape driven by artificial intelligence. From reflections on decades of industry evolution to practical advice for SMBs and partners, this episode delivers a rich blend of insights, personal stories, and actionable strategies. Topics include AI's impact on employment, cybersecurity challenges, digital labor, and the future of partner enablement. Resources Explore the tools, communities, and content mentioned in this episode: CIAOPS Need to Know Podcast: https://ciaops.podbean.com/  CIAOPS Blog: https://blog.ciaops.com/  CIAOPS Labs: https://blog.ciaopslabs.com/  CIAOPS Brief: https://blog.ciaops.com/tag/cia-brief/  Join the Teams Shared Channel: https://blog.ciaops.com/2022/07/29/join-my-teams-shared-channel/  CIAOPS Merch Store: https://my-store-c5d877-2.creator-spring.com/  Become a Patron: https://www.ciaopspatron.com/  Direct Support: https://ko-fi.com/ciaops  Get Your M365 Questions Answered: https://blog.ciaops.com/2025/06/11/get-your-m365-questions-answered-via-email-2/  Test Your Microsoft 365 Speed: https://blog.ciaops.com/2025/07/21/test-your-microsoft-365-speed-in-seconds-for-free/  Show Notes Email philme@catalyst345.com to receive the invitation to Phil’s online meetings http://aka.ms/wti for that Work Trends Index Philip Meyer | LinkedIn for LinkedIn profile Microsoft named a Leader in the IDC MarketScape for XDR - https://www.microsoft.com/en-us/security/blog/2025/10/02/microsoft-named-a-leader-in-the-idc-market… Retail at risk: How one alert uncovered a persistent cyberthreat - https://www.microsoft.com/en-us/security/blog/2025/09/24/retail-at-risk-how-one-alert-uncovered-a-p… Fluid forms, vibrant colors - https://microsoft.design/articles/fluid-forms-vibrant-colors/ What’s new in Microsoft 365 Copilot | September 2025 - https://techcommunity.microsoft.com/blog/Microsoft365CopilotBlog/what%E2%80%99s-new-in-microsoft-36… An IT pro’s guide to Windows 11, version 25H2 - https://techcommunity.microsoft.com/blog/windows-itpro-blog/an-it-pro%E2%80%99s-guide-to-windows-11… Announcing Microsoft Sentinel Model Context Protocol (MCP) server – Public Preview - https://techcommunity.microsoft.com/blog/microsoft-security-blog/announcing-microsoft-sentinel-mode… Microsoft Sentinel data lake is now generally available - https://techcommunity.microsoft.com/blog/microsoft-security-blog/microsoft-sentinel-data-lake-is-no… Empowering defenders in the era of agentic AI with Microsoft Sentinel - https://www.microsoft.com/en-us/security/blog/2025/09/30/empowering-defenders-in-the-era-of-agentic… Microsoft 365 Backup: Protect your business with data recovery - https://techcommunity.microsoft.com/blog/microsoft_365_backup_blog/microsoft-365-backup-protect-you… Office Agent – “Taste driven” multi-agent system for Microsoft 365 Copilot - https://techcommunity.microsoft.com/blog/microsoft365copilotblog/office-agent-%E2%80%93-%E2%80%9Cta… Vibe working: Introducing Agent Mode and Office Agent in Microsoft 365 Copilot - https://www.microsoft.com/en-us/microsoft-365/blog/2025/09/29/vibe-working-introducing-agent-mode-a… Building Agent Mode in Excel - https://techcommunity.microsoft.com/blog/excelblog/building-agent-mode-in-excel/4457320 Microsoft Sentinel and Defender: ITSM Integrations Explained – https://techcommunity.microsoft.com/blog/microsoftsentinelblog/microsoft-sentinel-and-defender-itsm… AI vs. AI: Detecting an AI-obfuscated phishing campaign – https://www.microsoft.com/en-us/security/blog/2025/09/24/ai-vs-ai-detecting-an-ai-obfuscated-phishi… Expanding model choice in Microsoft 365 Copilot – https://www.microsoft.com/en-us/microsoft-365/blog/2025/09/24/expanding-model-choice-in-microsoft-3… Introducing Channel Agent in Teams – https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/introducing-channel-agent-in-teams… Sha

In this episode I talk about a recent series of blog posts I wrote about some analysis I did on various AI services available today as well as my thoughts on these. I also cover off the latest news and information in the Microsoft Cloud for you. Listen along. Resources CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPS X - https://www.twitter.com/directorcia Join my Teams shared channel - Join my Teams Shared Channel – CIAOPS CIAOPS Merch store - CIAOPS Become a CIAOPS Patron - CIAOPS Patron CIAOPS Blog - CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency CIAOPS Brief - CIA Brief – CIAOPS CIAOPS Labs - CIAOPS Labs – The Special Activities Division of the CIAOPS Support CIAOPS - https://ko-fi.com/ciaops Get your M365 questions answered via email   Welcome to the Microsoft Incident Response Ninja Hub – https://techcommunity.microsoft.com/blog/microsoftsecurityexperts/welcome-to-the-microsoft-incident… Listen to an audio recap of your meetings in Teams – https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/listen-to-an-audio-recap-of-your-m… Introducing Surveys Agent, your personal survey expert – https://techcommunity.microsoft.com/blog/microsoft365insiderblog/introducing-surveys-agent-your-per… What’s New in AI for Security from Microsoft Entra? – https://techcommunity.microsoft.com/blog/microsoft-entra-blog/what%E2%80%99s-new-in-ai-for-security… Microsoft ranked number one in modern endpoint security market share third year in a row – https://www.microsoft.com/en-us/security/blog/2025/08/27/microsoft-ranked-number-one-in-modern-endpoint-security-market-share-third-year-in-a-row/ Securing and governing the rise of autonomous agents – https://www.microsoft.com/en-us/security/blog/2025/08/26/securing-and-governing-the-rise-of-autonomous-agents/ How systems integrators are scaling innovation with Microsoft 365 Copilot and agents – https://partner.microsoft.com/en-US/blog/article/copilot-partner-spotlight-august-2025 Microsoft deployment blueprint – Address oversharing concerns for your M365 Copilot deployment – https://techcommunity.microsoft.com/blog/healthcareandlifesciencesblog/microsoft-deployment-blueprint—address-oversharing-concerns-for-your-m365-copi/4434598 Staying Ahead of Compliance: Keep Up with Key Insights from our Quarterly Compliance Update – https://techcommunity.microsoft.com/blog/microsoft365copilotblog/staying-ahead-of-compliance-keep-up-with-key-insights-from-our-quarterly-complia/4448011 Microsoft Security Copilot in Intune deep dive – Part 1: Features available in public preview – https://techcommunity.microsoft.com/blog/intunecustomersuccess/microsoft-security-copilot-in-intune-deep-dive-%E2%80%93-part-1-features-available-in-pu/4406244 What’s New in Microsoft Intune: August 2025 – https://techcommunity.microsoft.com/blog/microsoftintuneblog/what%E2%80%99s-new-in-microsoft-intune-august-2025/4445612 OneNote for Windows 10 support is ending – https://techcommunity.microsoft.com/blog/microsoft365insiderblog/onenote-for-windows-10-support-is-ending/4445230 Think before you Click(Fix): Analyzing the ClickFix social engineering technique – https://www.microsoft.com/en-us/security/blog/2025/08/21/think-before-you-clickfix-analyzing-the-clickfix-social-engineering-technique/ Deep Dive: DLP Incidents, Alerts & Events – Part 1 – https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-1/4443691 Deep Dive: DLP Incidents, Alerts & Events – Part 2 – https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-2/4443700 New SKUs available for M365 Business premium - https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-2/4443700 Testing the differences between AI services – CIAOPS - https://blog.ciaops.com/2025/09/06/testing-the-differences-betwee

In this episode of the CIAOPS "Need to Know" podcast, we dive into the latest updates across Microsoft 365, GitHub Copilot, and SMB-focused strategies for scaling IT services. From new Teams features to deep dives into DLP alerts and co-partnering models for MSPs, this episode is packed with insights for IT professionals and small business tech leaders looking to stay ahead of the curve. I also take a look at building an agent to help you work with frameworks like the ASD Blueprint for Secure Cloud. Resources CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPS X - https://www.twitter.com/directorcia Join my Teams shared channel - Join my Teams Shared Channel – CIAOPS CIAOPS Merch store - CIAOPS Become a CIAOPS Patron - CIAOPS Patron CIAOPS Blog - CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency CIAOPS Brief - CIA Brief – CIAOPS CIAOPS Labs - CIAOPS Labs – The Special Activities Division of the CIAOPS Support CIAOPS - https://ko-fi.com/ciaops Get your M365 questions answered via email   Microsoft 365 & GitHub Copilot UpdatesGPT-5 in Microsoft 365 Copilot: https://www.microsoft.com/en-us/microsoft-365/blog/2025/08/07/available-today-gpt-5-in-microsoft-365-copilot/ GPT-5 Public Preview for GitHub Copilot: https://github.blog/changelog/2025-08-07-openai-gpt-5-is-now-in-public-preview-for-github-copilot/ Microsoft Teams & UX Enhancements   Mic Volume Indicator in Teams: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/new-microphone-volume-indicator-in-teams/4442879 Pull Print in Universal Print: https://techcommunity.microsoft.com/blog/windows-itpro-blog/pull-print-is-now-available-in-universal-print/4441608 Audio Overview in Word via Copilot: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/listen-to-an-audio-overview-of-a-document-with-microsoft-365-copilot-in-word/4439362 Hidden OneDrive Features: https://techcommunity.microsoft.com/blog/microsoft365insiderblog/get-the-most-out-of-onedrive-with-these-little-known-features/4435197 SharePoint Header/Footer Enhancements: https://techcommunity.microsoft.com/blog/spblog/introducing-new-sharepoint-site-header--footer-enhancements/4444261 Security & Compliance DLP Alerts Deep Dive (Part 1 & 2): https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts--events---part-1/4443691   https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts--events---part-2/4443700 Security Exposure Management Ninja Training: https://techcommunity.microsoft.com/blog/securityexposuremanagement/microsoft-security-exposure-management-ninja-training/4444285 Microsoft Entra Internet Access & Shadow AI Protection: https://techcommunity.microsoft.com/blog/microsoft-entra-blog/uncover-shadow-ai-block-threats-and-protect-data-with-microsoft-entra-internet-a/4440787   ASD Blueprint for Secure Cloud - https://blueprint.asd.gov.au/  

In Episode 351 of the CIAOPS “Need to Know” podcast, we explore how small MSPs can scale through shared knowledge. From peer collaboration and co-partnering strategies to AI-driven security frameworks and Microsoft 365 innovations, this episode delivers actionable insights for SMB IT professionals looking to grow smarter, not harder. Resources CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPS X - https://www.twitter.com/directorcia Join my Teams shared channel - Join my Teams Shared Channel – CIAOPS CIAOPS Merch store - CIAOPS Become a CIAOPS Patron - CIAOPS Patron CIAOPS Blog - CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency CIAOPS Brief - CIA Brief – CIAOPS CIAOPS Labs - CIAOPS Labs – The Special Activities Division of the CIAOPS Support CIAOPS - https://ko-fi.com/ciaops Get your M365 questions answered via email   Security & Threat Intelligence Secret Blizzard AiTM Campaign: Microsoft uncovers a phishing campaign targeting diplomats. https://www.microsoft.com/en-us/security/blog/2025/07/31/frozen-in-transit-secret-blizzards-aitm-campaign-against-diplomats  Multi-modal Threat Protection: Defender’s advanced capabilities against complex threats. https://techcommunity.microsoft.com/blog/microsoftdefenderforoffice365blog/protection-against-multi-modal-attacks-with-microsoft-defender/4438786  AI Security Essentials: Microsoft’s approach to AI-related security concerns. https://techcommunity.microsoft.com/blog/microsoft-security-blog/ai-security-essentials-what-companies-worry-about-and-how-microsoft-helps/4436639 macOS TCC Vulnerability: Spotlight-based flaw analysis. https://www.microsoft.com/en-us/security/blog/2025/07/28/sploitlight-analyzing-a-spotlight-based-macos-tcc-vulnerability/ Copilot Security Assessment: Microsoft’s framework for secure AI deployments. https://security-for-ai-assessment.microsoft.com/ Identity & Access Management   Modern Identity Defense: New threat detection tools from Microsoft. https://www.microsoft.com/en-us/security/blog/2025/07/31/modernize-your-identity-defense-with-microsoft-identity-threat-detection-and-response/ AI Agents & Identity: How AI is reshaping identity management. https://techcommunity.microsoft.com/blog/microsoft-entra-blog/ai-agents-and-the-future-of-identity-what%E2%80%99s-on-the-minds-of-your-peers/4436815 Token Protection in Entra: Preview of enhanced conditional access. https://learn.microsoft.com/en-us/entra/identity/conditional-access/concept-token-protection Microsoft Earnings & Business Updates FY25 Q4 Earnings: Strong growth in cloud and AI revenue. https://www.microsoft.com/en-us/Investor/earnings/FY-2025-Q4/press-release-webcast Copilot & AI Enhancements   Copilot Without Recording: Use Copilot in Teams without meeting recordings. https://support.microsoft.com/en-us/office/use-copilot-without-recording-a-teams-meeting-a59cb88c-0f6b-4a20-a47a-3a1c9a818bd9 Copilot Search Features: Acronyms and bookmarks walkthrough. https://www.youtube.com/watch?v=nftEC73Cjxo Copilot Search Launch: General availability announcement. https://techcommunity.microsoft.com/blog/microsoft365copilotblog/announcing-microsoft-365-copilot-search-general-availability-a-new-era-of-search/4435537 Productivity & Power Platform PowerPoint Tips: 7 hidden features to elevate your presentations. https://techcommunity.microsoft.com/blog/microsoft365insiderblog/take-your-presentation-skills-to-the-next-level-with-these-7-lesser-known-powerp/4433700   New Power Apps: Generative AI meets enterprise-grade trust. https://www.microsoft.com/en-us/power-platform/blog/power-apps/introducing-the-new-power-apps-generative-power-meets-enterprise-grade-trust/  

In Episode 350 of the CIAOPS “Need to Know” podcast, along with the latest news from the Microsoft Cloud, we explore how Microsoft Power Pages is revolutionising web development for SMBs. Learn how this low-code platform enables businesses to build secure, scalable portals—without needing full-stack developers. From customer support portals to partner onboarding, discover real-world use cases, a step-by-step guide to building your first portal, and how Managed Service Providers (MSPs) can offer Power Pages as a service. This episode is a must-listen for IT professionals, MSPs, and business leaders driving digital transformation. Resources CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPS X - https://www.twitter.com/directorcia Join my Teams shared channel - Join my Teams Shared Channel – CIAOPS CIAOPS Merch store - CIAOPS Become a CIAOPS Patron - CIAOPS Patron CIAOPS Blog - CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency CIAOPS Brief - CIA Brief – CIAOPS CIAOPS Labs - CIAOPS Labs – The Special Activities Division of the CIAOPS Support CIAOPS - https://ko-fi.com/ciaops Get your M365 questions answered via email   Show Notes Security & Compliance Microsoft Purview powers data protection in Security Copilot: https://techcommunity.microsoft.com/blog/microsoft-security-blog/microsoft-purview-powering-data-security-and-compliance-for-security-copilot/4433522 AI Governance with Purview: https://techcommunity.microsoft.com/blog/microsoft-security-blog/secure-and-govern-ai-apps-and-agents-with-microsoft-purview/4429925 Defender for Office 365 email security performance: https://www.microsoft.com/en-us/security/blog/2025/07/17/transparency-on-microsoft-defender-for-office-365-email-security-effectiveness/ Cloud Storage Protection in the age of AI: https://techcommunity.microsoft.com/blog/MicrosoftDefenderCloudBlog/protecting-cloud-storage-in-the-age-of-ai/4433854 New Regulatory Frameworks in Defender for Cloud: https://techcommunity.microsoft.com/blog/microsoftdefendercloudblog/microsoft-defender-for-cloud-adds-four-new-regulatory-frameworks/4433440 AI & Copilot Copilot Memory for personalised AI: https://techcommunity.microsoft.com/blog/microsoft365copilotblog/introducing-copilot-memory-a-more-productive-and-personalized-ai-for-the-way-you/4432059 Security Copilot Admin Tools: https://techcommunity.microsoft.com/blog/securitycopilotblog/new-tools-for-security-copilot-management-and-capacity-planning/4432723 Intune Integration with Copilot: https://techcommunity.microsoft.com/blog/intunecustomersuccess/microsoft-security-copilot-in-intune-deep-dive---part-3-explore-and-act-on-your-/4433019 Surface Management Portal now supports Copilot: https://techcommunity.microsoft.com/blog/surfaceitpro/now-generally-available-microsoft-security-copilot-in-surface-management-portal/4429558 Learning & Productivity Microsoft Forms Tips: https://techcommunity.microsoft.com/blog/microsoft365insiderblog/get-the-most-out-of-microsoft-forms-with-these-little-known-features/4432179 Threat Intelligence Octo Tempest Attacks: https://www.microsoft.com/en-us/security/blog/2025/07/16/protecting-customers-from-octo-tempest-attacks-across-multiple-industries/ Defender Experts on proactive threat hunting: https://www.youtube.com/watch?v=iqlxXf6JeQg Platform & Tools Apple Device Enrollment in Intune: https://techcommunity.microsoft.com/blog/intunecustomersuccess/understanding-apple-enrollment-methods-in-microsoft-intune/4434586 Recognition & Industry Updates Microsoft Named Leader in Gartner Magic Quadrant for Endpoint Protection: https://www.microsoft.com/en-us/security/blog/2025/07/16/microsoft-is-named-a-leader-in-the-2025-gartner-magic-quadrant-for-endpoint-protection-platforms/ AI Governance & Design Agent Governance in Microsoft 365: https://techcommunity.microsoft.com/blog/healthcareandlifesciencesblog/mastering-agen

Explore the future of AI integration, Microsoft Cloud updates, and security innovations tailored for the SMB market. In this episode, we dive into the transformative role of AI MCP servers, the latest Microsoft 365 and Teams updates, and practical security and compliance strategies. Whether you're an IT pro, business leader, or tech enthusiast, this episode delivers actionable insights and resources to stay ahead in the Microsoft ecosystem.   Resources CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPS X - https://www.twitter.com/directorcia Join my Teams shared channel - Join my Teams Shared Channel – CIAOPS CIAOPS Merch store - CIAOPS Become a CIAOPS Patron - CIAOPS Patron CIAOPS Blog - CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency CIAOPS Brief - CIA Brief – CIAOPS CIAOPS Labs - CIAOPS Labs – The Special Activities Division of the CIAOPS Support CIAOPS - https://ko-fi.com/ciaops Get your M365 questions answered via email What’s new in Microsoft Entra – June 2025: Highlights include upcoming support for backing up account names in the Authenticator app using iCloud KeychainEnhancing Defense Security with Entra ID Governance: Discusses how Entra ID Governance strengthens defense sector securityWhat’s New in Microsoft Teams | June 2025: Covers new Teams features and enhancements 3. What’s new in Microsoft Intune: June 2025: Summarizes Intune updates including device management improvementsMicrosoft Intune data-driven management | Device Query & Copilot: Introduces new Copilot-powered device query features Data Breach Reporting with Microsoft Data Security Investigations: Guidance on regulatory breach reportingModern, unified data security in the AI era: New Microsoft Purview capabilities for AI-driven data protectionSafeguarding data with Microsoft 365 Copilot: Focuses on compliance and security in Copilot deploymentsProtection Against Email Bombs: Microsoft Defender for Office 365 introduces new protectionsIntroducing the Microsoft 365 Copilot App Learning Series: Learning resources for Copilot adoptionMaking the Most of Attack Simulation Training: Best practices for security trainingProcessing status pane for SharePoint Autofill: New UI enhancements for SharePoint Introducing the New SharePoint Template Gallery: Streamlined template discovery and usagePlanning your move to Microsoft Defender portal: Transition guidance for Sentinel customersJasper Sleet: North Korean IT infiltration tactics: Threat intelligence updateManaging warehouse devices with Microsoft Intune: Real-world Intune use case Integrating Microsoft Learn Docs with Copilot Studio using MCP

Welcome to Episode 348 of the CIAOPS Need to Know podcast — your regular dose of insights, updates, and practical guidance on Microsoft technologies, cybersecurity, and the evolving digital workplace with a special focus on what's best for SMB. Resources CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPS X - https://www.twitter.com/directorcia Join my Teams shared channel - Join my Teams Shared Channel – CIAOPS CIAOPS Merch store - CIAOPS Become a CIAOPS Patron - CIAOPS Patron CIAOPS Blog - CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency CIAOPS Brief - CIA Brief – CIAOPS CIAOPS Labs - CIAOPS Labs – The Special Activities Division of the CIAOPS Support CIAOPS - https://ko-fi.com/ciaops   Microsoft Defender & Security Case management now supports multiple tenants – Enhances multi-tenant visibility in Microsoft Defender. Best Practices for Investigating Phishing Incidents – Guidance for handling phishing in Defender for Office 365. Microsoft 365 & Copilot Copilot Notebooks in OneNote – Now available for enterprise users on Windows. Microsoft 365 Insider Round-Up: June 2025 – Monthly feature and update digest. Copilot Release Notes – June 4 – Latest improvements and fixes. New FAQ web part in SharePoint – Copilot-powered FAQ integration. Copilot vulnerability report – Security concerns around AI agent hacking. AI & Innovation New methods boost LLM reasoning – Research on improving model reasoning. Empowering AI skills in teams – Microsoft’s initiative to boost AI adoption. Identity & Access Getting started with Microsoft Entra Suite – Overview of Entra capabilities. Understanding and Mitigating Golden SAML Attacks – Security guidance for identity compromise. Governance & Policy Microsoft to block third-party app access – Policy change on app consent. Microsoft 365 Local – Sovereign cloud solutions for Europe. Thought Leadership Breaking down the infinite workday – Microsoft WorkLab’s insights on work-life balance. Get your M365 questions answered via email

In this episode I take a look at some of the latest announcements from Microsoft Build as well as recent changes to the Microsoft 365 home page. As expected Build gave us lots of new and enhanced capabilities coming to services like Copilot Studio and provide a raft of enhanced ways to better use AI across tenant information. There are still plenty of security updates to be across so listen along for all the details. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS Build 2025 Book of news Microsoft Build Introducing Microsoft 365 Copilot Tuning Multi-agent orchestration, maker controls, and more: Microsoft Copilot Studio announcements at Microsoft Build 2025 The Microsoft 365 Copilot app: Built for the new way of working What’s new in Microsoft 365 Copilot | May 2025 Automating Phishing Email Triage with Microsoft Security Copilot Defending against evolving identity attack techniques What’s new in Microsoft Intune: May 2025 Monitoring & Assessing Risk with Microsoft Entra ID Protection Discover how automatic attack disruption protects critical assets while ensuring business continuity Access chats while sharing your screen in Teams meetings New Russia-affiliated actor Void Blizzard targets critical sectors for espionage

In this episode I have a chat about the E5 security add on for Microsoft 365 Business premium and what additions it provides for security. Microsoft Build is also this week so we expect plenty of news and update there. Stay tuned for that but for now listen along get up to date with the Microsoft Cloud. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS Microsoft 365 Business Premium and Office 365 E1 grant discontinuation Simple, Smart, and Secure: The next step in sharing files in Microsoft 365 Introducing all-new Surface Copilot+ PCs: The Surface Pro, 12-inch and Surface Laptop, 13-inch Copilot on Windows: “Hey, Copilot!” begins rolling out to Windows Insiders  Start, Fresh — Redesigning the Windows Start menu for you  SharePoint in the Era of AI: Spring 2025 Updates Empowering multi-agent apps with the open Agent2Agent (A2A) protocol  Managing and migrating Macs with Microsoft Intune Getting Started with the New Purview eDiscovery (E3) Transitioning to Microsoft Planner and retiring Microsoft Project for the web OneDrive: Personalized Intelligence. Seamless Collaboration. Always On Microsoft 365 E5 versus Business Premium with E5 Security Add-on: A Comparative Analysis for Small Businesses

Join me for the latest news an updates from the Microsoft Cloud just on eve of Microsoft Build. Microsoft 365 Copilot Wave 2 is upon u and I provide some thoughts and information on what to expect as well as some thoughts around why data is the important thing to consider with AI rather than which model might currently be better. Listen along and let me know your thoughts. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS Microsoft 365 Copilot Wave 2 Spring updates Microsoft 365 Copilot: Built for the era of human–agent collaboration 2025 release wave 1 brings hundreds of updates to Microsoft Dynamics 365 and Power Platform What’s new in Copilot Studio: April 2025 Researcher agent in Microsoft 365 Copilot Analyst agent in Microsoft 365 Copilot What's new in the Microsoft 365 Copilot app - April 2025 Announcing Public Preview of DLP for M365 Copilot in Word, Excel, and PowerPoint Explore practical best practices to secure your data with Microsoft Purview​​  Project Manager in Planner Demo What's new in Microsoft Intune: April 2025 Introducing ActorInfoString: A New Era of Audit Log Accuracy in Exchange Online Advanced deployment guide for Conditional Access Policy templates

Join me to hear about the latest news and update from the Microsoft cloud as well as a deep dive into SharePoint agents. Plenty of AI news is again coming your way in this episode as Copilot spreads its wings and continues to grow across the stack. List in for more details. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS Widespread Microsoft Entra lockouts tied to new security feature rollout FYAI: How agents will transform business and daily work Announcing new computer use in Microsoft Copilot Studio for UI automation  Introducing agent flows: Transforming automation with AI-first workflows Five things for IT administrators to know about SharePoint agent management How to deploy Microsoft Purview DSPM for AI to secure your AI apps Transforming security​ with Microsoft Security Exposure Management initiatives Microsoft Purview: New data security controls for the browser & network Step-by-Step Guide : How to enable QR code authentication for Microsoft Entra ID (Preview) ActiveX disabled by default in Microsoft 365 Achieve greater security with Intune and Microsoft 365 Troubleshooting Windows Feature updates in Microsoft Intune Azure Files: More performance, more control, more value for your file data Feature deep dive: Using PDFs in OneDrive and our journey thus far

Celebrate the 50 year anniversary of Microsoft. Like them or not you have to admire what they have been able to achieve and opportunities they have provided my business with their products and services. Unsurprisingly, AI was also part of that celebration with a raft of updates worth noting. Purview is big! If you haven't yet dived in then maybe it's time you did. Lots of things to learn in this episode. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS MS turn 50 50 Years of Microsoft | Our future is you Satya Nadella recreates Microsoft's first product Microsoft 50th anniversary + Copilot event Cheers to 50 years The origin story of Microsoft Source code - Bill Gates AI Your AI Companion Introducing Copilot Search in Bing Create pages with Copilot in SharePoint  Security Strengthen data security posture in the era of AI with Microsoft Purview Microsoft Purview – Data Security Posture Management (DSPM) for AI  Multi-workspace for Multi-tenant is now in Public Preview in Microsoft's Unified SecOps Platform Threat actors leverage tax season to deploy tax-themed phishing campaigns Why Windows Autopatch is the smart update solution New innovations in Microsoft Purview for protected, AI-ready data New innovations in Microsoft Entra to strengthen AI security and identity protection Building layered protection: New Microsoft Purview data security controls for the browser & network Windows 365 Maximize productivity and ROI with Windows 365: New innovations now generally available Vibe coding Introducing GitHub Copilot agent mode (preview)

Join me for this episode with all the latest news and update from Microsoft as well as my take on the importance of logging as a security basic that many overlook. Plenty of security news in this episode especially around the latest exploits of MSHTA.EXE that you should be prepared for. Listen for all the information. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS Comparing Copilot Chat included with Microsoft 365 to a paid Copilot license Adobe and Microsoft Empower Marketers with AI Agents in Microsoft 365 Copilot Introducing Copilot in the Microsoft 365 admin centers Jailbreaking is (mostly) simpler than you think  Level up your defense: protect against attacks using stale user accounts  Defender XDR - Monthly news - March 2025 AI innovation requires AI security: Hear what’s new at Microsoft Secure Microsoft Technical Takeoff: Windows + Intune Continuing with Microsoft Entra: Advanced Identity Management Phishing campaign impersonates Booking .com, delivers a suite of credential-stealing malware  Take Flight with Microsoft Security Copilot Flight School  Securing Your Nonprofit Environment (Part 1) - Enabling Security Defaults Securing Your Nonprofit Environment (Part 2): Best Practices to Secure Your Admin Accounts How to infect your PC in three easy steps

In this episode I provide the benefits that become available once you add and Azure subscription to your Microsoft environment. From pay as you go options with Copilot and SharePoint all the way through adding more security to your environment, Azure contain a range of features that you should consider. I'll also bring you up to date with all the latest news from the Microsoft Cloud, so listen along and enjoy. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS Microsoft 365 E5 Security is now available as an add-on to Microsoft 365 Business Premium Microsoft Technical Takeoff: Windows + Intune Azure Lighthouse support for MSSP use of Security Copilot Sentinel scenarios in Public Preview Get the most out of OneNote with these little-known features Edit your name in Teams meetings Rethinking remote assistance security in a Zero Trust world  Introducing Exchange Online Tenant Outbound Email Limits 

I take a look at something many overlook when it comes to security in their Microsoft 365 environment - Exposure score. In essence it is like a targeted Secure Score for a particular threat like Business Email Compromise. There is also news and updates from the Microsoft Cloud so listen along and review the show notes for more information. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS The way to control EWS usage in Exchange Online is changing New Microsoft-managed policies to raise your identity security posture Storm-2372 conducts device code phishing campaign Block malicious command lines with Microsoft Defender for Endpoint Clipchamp: Elevating work communication with seamless video creation in Copilot  Sharing with Microsoft Whiteboard AI agents at work: The new frontier in business automation Copilot learning hub New Certification for Microsoft information security administrators What is Security Exposure Managenet?

In this episode I try and explain Microsoft 365 Copilot Chat and where it fits into the Microsoft 365 environment, which is challenging without visual but hopefully it gives you a better idea. In essence Microsoft 365 Copilot chat is free to all Microsoft 365 users and provides the same AI across just the web but with commercial data protection. You can extend those capabilities by adding metered billing if desired before stepping up to the full paid version of Microsoft 365 Copilot. I also have Microsoft Cloud news and updates for you as well as part of this episode so tune in. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS Access Copilot anywhere on the canvas in Word for the web Microsoft Lists forms: What's New Diagnose Safe/Blocked Senders Issues in Microsoft 365 Do more with Copilot and agents Microsoft Copilot help & learning  Securing Identities: 10 recommendations for building a stronger identity security posture Accelerating the Anomalous Sign-Ins detection with Microsoft Entra ID and Security Copilot  Get visibility into your DeepSeek use with Defender for Cloud Apps Microsoft Loop, a year in review: greater integration and richer collaboration Introducing new Surface Copilot+ PCs for Business Copilot for all: Introducing Microsoft 365 Copilot Chat  

A change of format for this episode. I recorded an interview with Andrew Bremner and Tim Stephinson around insurance for MSPs which I think provides a lot of value. Been a while since I have done an interview episode, so let me know what you think and whether you want to see more interviews like this? In the meantime, the news in the Microsoft Cloud never stops and I'll bring you up to date with the latest as well. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS Announcing mandatory multifactor authentication for the Microsoft 365 admin center  New Identity Secure Score recommendations in General Availability  Enhancing Security with Entra PIM and Conditional Access Policy using Authentication Context Windows 11 Security Book Microsoft Teams, a year in review: AI-powered customization and upgraded presentations  Enabling agents in Microsoft 365 Copilot Chat SherpaTech Insurance Health Check MSP/ IT Professional Insurance Quote and Policy portal  Insurance Checklists

Welcome to 2025. Thanks so much for listening. A couple of 'summary' or 'annual' blog posts that are worth taking a look at. I also do some annual posts on my blog around what I used over the previous year if you wanted to know. I also share how I capture and work with information on a daily and the tools I use to achieve this. Let me know what works for you. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS The transition to the new Outlook will begin on January 1, 2025 Action Pack goes away  Microsoft OneNote, a year in review: AI innovation and enhanced creativity Build custom email security reports and dashboards with workbooks in Microsoft Sentinel  6 AI trends you’ll see more of in 2025 CES 2025: The year of the Windows 11 PC refresh SharePoint Roadmap Pitstop December 2024  Microsoft Entra: Top 50 features of 2024 Get ready for the new year with Microsoft 365 Pocket CIAOPS OneNote Daybook template

A final episode for 2024. Thanks all for listening in 2024. For this episode I thought I'd wrap up my thoughts on the previous AI episodes experiment as well a let you know how I use Ai currently I also have some resources that I suggest you dig into to give you a better understanding of where all this Ai hype may end up. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS The Coming Wave: Technology, Power, and the Twenty-first Century's Greatest Dilemma - Mustafa Suleyman, Michael Bhaskar My Goodreads feed Mustafa Suleyman on the coming wave of AI What is Ai anyway? Free Github Copilot Create a Microsoft Licensing Agent  

Happy Christmas to all listeners. A final episode before the holidays, again with some AI generated content but this time from technical articles not product announcements. I pointed NotebookLM at some Exchange Online best practices documents to see what it came up with and love your feedback on whether this a better or worse than the previous two episodes that also had AI generated content. Happy holidays everyone and thanks again for listening. Brought to you by www.ciaopspatron.com Resources @directorcia Join my shared channel CIAOPS merch store Become a CIAOPS Patron CIAOPS Blog CIAOPS Brief CIAOPSLabs Support CIAOPS Free Github Copilot for VS code Exchange Online best practices resources