The 5-Step System to Fill Your Chiropractic Schedule with High-Value Patients.
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Revolutionizing Patient Retention: How to Double Your Chiropractic Lifetime Value with Dr. Tabor Smith
We are joined by Dr. Tabor Smith, the founder of the Spinal Hygiene Movement, who reveals his blueprint for solving patient retention issues in chiropractic practices.
Dr. Smith discusses how his retention strategies, inspired by the dental profession, have more than doubled the lifetime value of his patients. Learn about the systems and educational frameworks he uses to convert new patients into lifetime clients, and why focusing on spinal hygiene could be the game-changer your practice needs.
Dr. Smith also shares insights on the pitfalls of rapid growth, the importance of stabilization, and practical tips for building long-term patient relationships. Don't miss this episode if you're looking to enhance patient retention and build a stable, thriving chiropractic practice.
00:00 Introduction to Retention Strategies
00:24 Guest Introduction: Dr. Tabor Smith
01:29 The Dental Profession's Influence on Retention
03:39 Implementing Spinal Hygiene for Better Retention
06:23 Patient Education and Retention Systems
09:16 Automated Systems for Retention
12:45 Challenges and Lessons in Practice Growth
20:16 Financial Instability and Business Challenges
20:42 Importance of Legal Protection
21:06 Building a Stable Practice
21:32 Shifting Focus to Patient Retention
21:56 Content as a Marketing Tool
23:09 Targeting the Right Patients
24:28 Simplifying Patient Care
25:18 Core Spinal Hygiene Exercises
27:26 Training and Educating the Team
31:05 Implementing Retention Strategies
32:19 Engaging Patients Through Workshops
37:17 Final Thoughts and Resources
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