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This week on ChattingGPT, we have Stephen Redmond - an influential leader in data analytics and digital transformation, with a background spanning AI leadership roles at BearingPoint and Accenture. He's the Founder and Chief AI Officer of Straitéis AI, a consultancy focused on helping SMEs cut through AI noise to find real value. He is also now working with the AI Institute to deliver AI strategy for clients - combining his expertise in strategy, prioritisation and governance with ours in AI literacy training and implementation.
In this show we talk about:
How some executives are stuck in conference-induced paralysis whilst their staff are already using ChatGPT on their phones.
Stephen Redmond talks about what actually works when implementing AI in business.
Key Topics:
The Freeze Response Why C-suite leaders attend conferences, hear everything they should be doing, then do nothing. The third option beyond fight or flight that's stopping AI adoption.
Shadow AI Reality Billions of weekly ChatGPT users aren't waiting for corporate approval. Staff are using AI anyway—often unsafely. The security risk hiding in plain sight.
AI Literacy vs AI Strategy Why training needs to start at the top and bubble up through middle managers. How literacy is climbing the Gartner hype cycle whilst generative AI slides into the trough of disillusionment.
The Practical Approach Show, tell, ideate. Map customer journeys, identify pain points, prioritise by value. Why some problems need process tweaks, not AI.
From Fear to Curiosity Maryrose on how the conversation shifted from "AI will take my job" (2023) to "data security" (2024) to "overwhelm" (early 2025) and now "curiosity" (now heading into 2026).
The SME Gap Why Irish small-to-medium enterprises—especially construction and professional services—represent the biggest untapped opportunity for practical AI implementation.
Stephen Redmond LinkedIn: https://www.linkedin.com/in/stephenredmond/
Straitéis AI website: https://www.straiteis.ie/
AI Institute website: https://weareaiinstitute.com/
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John Clancy of Galvia and Maryrose Lyons of the AI Institute, AI Adoption specialists for the built environment sector make the case for curiosity, shared data, and human-AI collaboration that improves decisions across every store.
This episode centres on people: giving Retail Managers a clear, shared view of performance and using gen-AI to ask better questions of the business.
John Clancy outlines how to spread successful tactics across locations how they discuss talent pipelines, internships, and why Manchester and France offer useful models for pro-AI environments.
Subscribe to Chatting GPT for clear, human-first stories on from people who are using AI to deliver real results—fortnightly drops.
AI literacy, Built Environment AI, AI Adoption, AI Transformation, AI culture, human-AI collaboration, democratising data, store manager insights, generative AI at work, curiosity at work, retail decision-making, UK Ireland AI, Manchester ecosysem, France AI policy, team enablement, knowledge sharing, Galvia, Chatting GPT
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In this episode of Chatting GPT, Maryrose Lyons speaks with Breffni Greene, the head of AI and design innovation at Henry J Lyons Architects.
They discuss the integration of AI in architecture, the challenges faced in traditional practices, and the evolving roles of graduates in an AI-driven environment.
Breffni shares his journey of becoming an AI champion within his firm, the importance of engaging sceptics, and innovative uses of AI in projects.
The conversation also touches on the future of architectural education and the skills needed for upcoming professionals in the field.
Connect with Breffni on LinkedIn: https://www.linkedin.com/in/breffnigreene/
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THIS EPISODE'S HIGHLIGHTS
GUEST BIO Lee Bristow is originally from Cape Town, now based in Ireland, working with Saros Consulting on cybersecurity, AI governance, and helping enterprises navigate AI implementation strategically.
CONNECT Find Lee on LinkedIn or through Saros Consulting for AI governance and cybersecurity expertise.
SUBSCRIBE Hit subscribe to ChattingGPT to continue learning from leaders navigating the messy reality of AI implementation.
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What if AI could let you test a million building designs before laying a single brick? Or age a structure 50 years to see how climate change might affect it?
Sharon Richardson reveals how artificial intelligence is quietly revolutionising one of the world's oldest industries. From robots that lay tiles with surgical precision to AI systems that run thousands of design iterations in minutes, construction is getting a complete overhaul.
We also tackle the big question everyone's asking: does AI's energy appetite matter if it helps us slash the other 97% of global electricity use? Sharon breaks down the numbers that might surprise you.
In this episode:
Smart, grounded, and refreshingly honest, this is a must-listen for leaders shaping the future of cities, sustainability, and innovation.
You can connect with Sharon on LinkedIn: https://www.linkedin.com/in/sharonr/
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A Look Back from 2030: The Human Side of AI
How Skills, Culture, and Transformation Shaped the Future of Work
In this episode of Chatting GPT, Maryrose Lyons sits down with transformation expert Stephanie Prenderville for a playful yet thought-provoking conversation set in the year 2030.
Together, they explore how work has evolved in an AI-first world—from three-day work weeks and skills-based rewards to the critical importance of human literacy. You’ll hear insights about why creativity, emotional intelligence, and critical thinking have become the core skills of the modern workforce, and how leaders can overcome fear and overwhelm to build cultures that thrive alongside technology.
Topics Covered:
Connect with Stephanie Prenderville:
👉 Follow Stephanie on LinkedIn
Learn more about the AI Institute:
👉 Visit the AI Institute Website
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What if AI didn’t just take tasks off your plate but actually made you smarter?
Stephen Klein – marketer, educator, disruptor and soulful tech strategist – joins Maryrose Lyons to unpack why he believes meaning will be the last competitive edge.
Follow him on LinkedIn: https://www.linkedin.com/in/stephenbklein/
Check out: https://curiouser.ai/
We cover:
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From cyber law to Kabul, from the UN to Brussels, Caro Robson has been at the frontline of AI regulation for two decades. In this episode, she joins Maryrose Lyons of the AI Institute to dissect the global power struggle over AI.
They talk DeepSeek, Deep State, and the deep flaws in Europe’s AI readiness. Caro breaks down the delays in the EU AI Act, the surprising innovation culture in China, and the human cost behind every clever chatbot.
Expect a smart, clear-eyed take on ethics, enforcement, and why Malta is outperforming Ireland on AI preparation.
📚 Read Caro’s latest work: carorobson.com/blog-news-resources including her post on the EU AI Act 'Is it dead on arrival?'
📚 Kate Crawford's book "Atlas of AI" which Caro highly recommends.
📚 Link to the podcast with Declan Power on AI in warfare.
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Paul Kortman - OG of Zapier and founder of Connex Digital - joins us to talk about the future of automation, noCode, and the shift towards smarter SaaS. We unpack why copy-pasting, exporting data, and checklist-chasing are red flags that scream automate me. Paul shares how AI is pushing the boundaries of what’s possible, and why the real win isn't replacing jobs - it's freeing up brains for better thinking.
From empowering citizen developers to building Emailstream.ai for email sanity, this episode is packed with real-world examples and bold takes on where automation is headed next.
If you like the sound of this and you'd like to learn how to get started with AI Automation in your own business, why not join us for the next edition of our AI Automations Course?
Starts on 19 June.
Its got 3 training sessions and 3 workshop sessions; everyone will walk away with a minimum of 3 automations built out for their business, plus an understanding of how to build out more.
Bonus: use the code CHATTINGGPT when booking and get 100 EURO off (valid until 19 June)
https://www.instituteofaistudies.com/product/product-ai-marketing-automations
#citizendevelopment #nocode #aiautomation
Connect with Paul on LinkedIn: https://www.linkedin.com/in/paulkortman/
Check out Emailstream.ai
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In this episode of Chatting GPT, host Maryrose Lyons speaks with Ning Na, co-founder and CEO of Greentally AI, a Y Combinator–backed startup revolutionising greenhouse gas accounting for small and medium businesses. Ning shares how his platform automates carbon emissions tracking, why SMEs can’t afford to ignore sustainability, and how AI can help reduce environmental impact, down to how you prompt your chatbot. They also unpack the upcoming EU AI Act, the hidden carbon cost of digital habits, and why having a decarbonisation plan is fast becoming a competitive advantage. A must-listen for any business owner serious about climate action.
👉 Connect with Ning on LinkedIn: https://www.linkedin.com/in/ning-na-51999a1b/
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In this conversation, Maryrose Lyons chats with Miklós Veszprémi, a sustainability strategy consultant at Boston Consulting Group and member of the World Economic Forum.
Miklós shares how AI is already helping tackle climate challenges — from tracking CO₂ emissions without burning soil, to optimising energy grids, to scaling regenerative farming through satellite imagery. He also breaks down why small actions aren’t enough, and what really makes a difference when it comes to impact.
A thoughtful and practical listen for anyone curious about AI's role in building a more sustainable future.
Find out more about Miklós: https://miklosveszpremi.com/
Follow Miklós on LinkedIn: https://www.linkedin.com/in/miklosveszpremi/
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In this week's episode, Maryrose Lyons of the AI Institute chats with Christopher S. Penn - data scientist, co-founder of Trust Insights, and in-demand keynote speaker. Chris breaks down how fine-tuning your website's discoverability for LLMs is the most important thing you can do right now for your SEO strategy, the window for being included in the models' training is closing. Act now.
Check out Chris's post that goes into more detail on optimizing for LLMs: https://youtu.be/ThCCmTdwv8A?si=vFEAlfRWjc7JzM4o
Follow Chris on LinkedIn @https://www.linkedin.com/in/cspenn/
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In this conversation, Maryrose Lyons chats with Doyin Badamosi, an AI innovator who has developed a system to assist GPs in detecting cancer earlier.
Doyin shares his personal journey into medical technology, driven by family experiences with cancer. The discussion covers the impact of AI on healthcare, particularly in reducing reporting times for cancer diagnoses and enhancing the capabilities of general practitioners through data-driven insights. A hopeful listen for anyone who has been touched by cancer.
Find out more about Durotimi AI: https://www.durotimi.com/
Follow Doyin on LinkedIn: https://www.linkedin.com/in/doyinbademosi/
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If your Microsoft Copilot feels like an expensive extra rather than an essential assistant, you need this episode. Maryrose Lyons and Beau Warren tackle Copilot head-on, sharing precise, practical hacks to help you squeeze genuine value out of your investment. Learn how to deploy specialised agents, tighten up your data governance, use Outlook and Teams like a pro, and finally understand how to make Copilot earn its keep. No more wasted potential - just clarity, efficiency, and genuine productivity boosts.
Summary
In this episode of Chatting GPT, Maryrose Lyons speaks with Beau Warren about the current state of Microsoft's Co-Pilot, its functionalities, and its integration into various business applications. They discuss the promise of Co-Pilot, the role of agents, and how to maximise its use in Teams and Outlook. The conversation also touches on data governance issues, the challenges companies face in implementing Co-Pilot, and the importance of training and readiness for users.
Takeaways
Co-Pilot is envisioned as a supercharged search tool for files.
Agents can be specialised GPTs trained on specific company data.
Co-Pilot can generate meeting summaries and documentation from transcripts.
Data governance is crucial for companies using Co-Pilot.
Outlook's Summarise feature helps users catch up on long email threads.
Co-Pilot can assist in creating formulas and data analysis in Excel.
Companies need to ensure proper access controls to prevent data leaks.
Training and readiness are essential for effective Co-Pilot use.
Microsoft offers a six-week readiness course for Co-Pilot users.
Smaller companies may benefit more from Co-Pilot due to agility.
The Microsoft Copilot training: https://support.microsoft.com/en-us/topic/copilot-tutorial-what-s-for-dinner-3c0e65b1-7e64-49b2-b88c-23c5c372cd62
Our (far superior) training: Copilot Masterclass takes place live on 25 March: https://www.instituteofaistudies.com/product/copilot-crash-course
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In this episode of Chatting GPT, host Maryrose Lyons sits down with marketing thought leader Mark Schaefer to discuss his latest book, Audacious: How to Be Spotted in an AI-Driven World. Mark dives into why most marketing today is stuck in a "pandemic of dullness", how AI is rapidly reshaping the industry, and why simply being competent is no longer enough.
🔥 Key Topics:
Mark also shares insider insights from top brands, practical tips for standing out, and his take on where marketing is headed next. If you want to zig when others zag and future-proof your marketing, this episode is a must-listen! 🎧
📖 Book Mentioned: Audacious by Mark Schaefer https://www.amazon.com/Audacious-How-Humans-Marketing-World/dp/B0DSHRN3PC
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How do we make AI more human? In this episode of Chatting GPT, host Maryrose Lyons talks with Marie Toft, CEO and co-founder of Emotionise AI, about integrating emotional intelligence into artificial intelligence. Marie shares how her team has created tools like EMUR to foster empathetic, emotionally intelligent communication in the workplace.
They explore the critical role of data quality in training AI, the ethical challenges posed by AGI, and why kindness should be a cornerstone of technology development. From practical business applications to a broader vision for human-centric AI, this conversation offers actionable insights and thought-provoking ideas for anyone interested in the future of AI.
Tune in for a compelling discussion on how empathy can transform technology and the way we connect in a digital world.
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Kick off 2025 with this eye-opening conversation featuring futurist David Kerrigan on the transformative yet complex future of AI.
From LED-walled classrooms to robots roaming retail aisles, Kerrigan reveals how emerging technologies will reshape our world sooner than we think.
Have a listen to him talk about "the messy future", be warned in advance.
Whether you're curious about AI's impact on education, retail, or the workplace, this timely discussion has valuable insights we all need to know as we start a new year.
David Kerrigan's Books: Available on Amazon, books on artificial intelligence, driverless cars, the future of retail, and "Unlocking Your Learning" (using cognitive psychology and technology)
Related Episodes:
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What happens when cutting-edge AI meets a forward-thinking team?
In this episode of Chatting GPT, Maryrose Lyons chats with Blake Rizk, Head of AI at Laya Healthcare, about transforming customer experience with AI. From automated call summaries to seamless claim processing, Blake shares how his team delivered seven generative AI solutions in a year.
Explore how leadership, rapid experimentation, and a commitment to transparency are reshaping healthcare and what exciting innovations lie ahead for 2025. This is a conversation you won’t want to miss!
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How does AI in science fiction shape our understanding of its real-world potential? Join Maryrose Lyons and tech journalist Niall Kitson as they delve into iconic sci-fi portrayals of AI, from The Matrix and Ready Player One to Black Mirror and Star Trek. Together, they explore how these fictional narratives influence perceptions of AI ethics, consciousness, and its use for good and cautionary tales like autonomous drones and unregulated AI companions.
Discover insights into the crossroads of imagination and reality, and how safeguards like the EU AI Act could define AI's societal impact. Perfect for sci-fi fans, tech lovers, and anyone curious about where AI might take us next.
Nial's AI-inspired Christmas watch-list:
Amazon Prime
Ready Player One (2018) – A thrilling adventure set in a VR universe where AI plays a pivotal role in shaping humanity's future.
The Matrix (1999) – The iconic story of a dystopian world controlled by AI and the fight to break free.
Demon Seed (1977) – A 1970s cult classic about an AI developing unsettling human desires for domesticity and family.
Her (2013) – A lonely writer forms a surprising connection with “Samantha,” an advanced AI with emotional depth.
Marjorie Prime (2017) – A reflective exploration of memory and identity, featuring holographic AI recreations of loved ones.
Netflix
Black Mirror (2011) (Metalhead & Be Right Back) – Dark, thought-provoking takes on AI’s potential to shape life and loss.
Star Trek: Voyager (1995) – Classic sci-fi featuring The Doctor, a holographic AI exploring sentience and humanity.
Disney+
Aliens (1986) – Sci-fi horror where AI in the form of androids proves both helpful and terrifying.
Star Wars (1977) – A galaxy of droids and AI entities playing critical roles in epic battles and personal quests.
BBC
Rossum's Universal Robots (1921) – The play that coined the term “robot,” exploring AI's origins and its potential rebellion.
YouTube
I Have No Mouth, and I Must Scream (1967) – A haunting adaptation of the classic story about an omnipotent AI punishing the last remnants of humanity.
Vote for us to speak at SXSW London 2025.
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Vote here: https://sxswlondon.awardsplatform.com/entry/vote/lZArWWKl/zJxepWmp?search=9e0b50d5dd8aa955-1
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