Exploring the B&B Finder Difference with Michelle Gilliland and Tim Wilson
In this episode of Casa Cast, host Steve Schwab sits down with Michelle Gilliland and Tim Wilson from B&B Finder to discuss their unique business model and recent success. The conversation covers their mission to reduce travel costs by cutting out excessive fees and commissions, thus linking travelers directly with property management companies. They also explore the evolution and history of B&B Finder since its inception in 1998 and their recent expansion to include professionally managed vacation rentals. Key points include the benefits of listing on B&B Finder, such as free listings, premium service levels, no traveler fees, easy onboarding, and personalized support. They also discuss the importance of maintaining direct communication between travelers and hosts and how their platform supports the direct guest-property manager relationship. The episode concludes with a discussion about the community spirit within Casago and the mutual benefits of the partnership.
00:00 Introduction to Casa Cast
00:15 Meet the Guests: Michelle Gilliland and Tim Wilson
02:33 B&B Finder's Mission and Industry Impact
06:45 Seven Things You Didn't Know About B&B Finder
06:49 B&B Finder's History and Evolution
19:15 The Freemium Service Model
24:52 Casago Community and Final Thoughts