Listen to Tom Herrmann, MHA, of The Ohio State University Wexner Medical Center, and Jennifer Lorenz, DNP, MHA, MA, RN, CPXP, CNE, of University Hospitals, explain the differences between patient experience and patient satisfaction and why improving patient experience matters. They will review the factors that influence patient experience and outline strategies for improvement.
Moderated by Ashley Sneed, NP, The Ohio State University
Resources on this and other topics are available at www.Cardi-OH.org.
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Listen to Tom Herrmann, MHA, of The Ohio State University Wexner Medical Center, and Jennifer Lorenz, DNP, MHA, MA, RN, CPXP, CNE, of University Hospitals, explain the differences between patient experience and patient satisfaction and why improving patient experience matters. They will review the factors that influence patient experience and outline strategies for improvement.
Moderated by Ashley Sneed, NP, The Ohio State University
Resources on this and other topics are available at www.Cardi-OH.org.
Cardi-OH Radio 54 - Addressing Low Nutritional Literacy: Strategies for Primary Care
Cardi-OH
19 minutes 37 seconds
7 months ago
Cardi-OH Radio 54 - Addressing Low Nutritional Literacy: Strategies for Primary Care
Listen to Karen Bailey, MS, RDN, LD, CDCES, from Ohio University, discuss the prevalence of low nutrition literacy and its impact on health outcomes. She will share screening tools for primary care providers and, along with Jennifer Gilmore, RN, BSN, CRCC, from the University of Toledo, demonstrate effective communication strategies to help patients make healthier food choices through a brief role-play. Additionally, resources for food access will be provided to support patients facing food insecurity.
Moderated by Colin Crowe, MD, Case Western Reserve University
Resources on this and other topics are available at www.Cardi-OH.org.
Cardi-OH
Listen to Tom Herrmann, MHA, of The Ohio State University Wexner Medical Center, and Jennifer Lorenz, DNP, MHA, MA, RN, CPXP, CNE, of University Hospitals, explain the differences between patient experience and patient satisfaction and why improving patient experience matters. They will review the factors that influence patient experience and outline strategies for improvement.
Moderated by Ashley Sneed, NP, The Ohio State University
Resources on this and other topics are available at www.Cardi-OH.org.