Listen to Tom Herrmann, MHA, of The Ohio State University Wexner Medical Center, and Jennifer Lorenz, DNP, MHA, MA, RN, CPXP, CNE, of University Hospitals, explain the differences between patient experience and patient satisfaction and why improving patient experience matters. They will review the factors that influence patient experience and outline strategies for improvement.
Moderated by Ashley Sneed, NP, The Ohio State University
Resources on this and other topics are available at www.Cardi-OH.org.
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Listen to Tom Herrmann, MHA, of The Ohio State University Wexner Medical Center, and Jennifer Lorenz, DNP, MHA, MA, RN, CPXP, CNE, of University Hospitals, explain the differences between patient experience and patient satisfaction and why improving patient experience matters. They will review the factors that influence patient experience and outline strategies for improvement.
Moderated by Ashley Sneed, NP, The Ohio State University
Resources on this and other topics are available at www.Cardi-OH.org.
Cardi-OH Radio 53 - Using Health-Promoting Technology to Enhance Care and Improve Outcomes
Cardi-OH
27 minutes 15 seconds
8 months ago
Cardi-OH Radio 53 - Using Health-Promoting Technology to Enhance Care and Improve Outcomes
Listen to Patricia Ryan, MD, from The Ohio State University, provide an overview of the technology available to help patients adopt healthy lifestyles behaviors. These technologies range from well-known options, like text messaging and email, to newer options, such as mobile apps and wearables. Dr. Ryan will discuss the evidence for these tools and explain how primary care physicians can incorporate technology into patient care.
Moderated by Robert Bales, MD, of Case Western Reserve University
Resources on this and other topics are available at www.Cardi-OH.org.
Cardi-OH
Listen to Tom Herrmann, MHA, of The Ohio State University Wexner Medical Center, and Jennifer Lorenz, DNP, MHA, MA, RN, CPXP, CNE, of University Hospitals, explain the differences between patient experience and patient satisfaction and why improving patient experience matters. They will review the factors that influence patient experience and outline strategies for improvement.
Moderated by Ashley Sneed, NP, The Ohio State University
Resources on this and other topics are available at www.Cardi-OH.org.
