Send us a text In this episode of Buzzing About HR, host Kate Underwood tackles a familiar challenge for many businesses: what happens when your best doer becomes your newest manager. You know the story. Someone’s brilliant at their job, so you promote them… then watch them drown in rotas, one-to-ones and tough conversations they’ve never been trained for. Kate walks through a fair, practical way to grow real managers without losing your top talent along the way. She starts with the big tensi...
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Send us a text In this episode of Buzzing About HR, host Kate Underwood tackles a familiar challenge for many businesses: what happens when your best doer becomes your newest manager. You know the story. Someone’s brilliant at their job, so you promote them… then watch them drown in rotas, one-to-ones and tough conversations they’ve never been trained for. Kate walks through a fair, practical way to grow real managers without losing your top talent along the way. She starts with the big tensi...
How One Appeal Mistake Cost a Pub More Than Halloumi Fries
Buzzing About HR
10 minutes
2 months ago
How One Appeal Mistake Cost a Pub More Than Halloumi Fries
Send us a text A shift manager with a clean record was unfairly dismissed for giving a colleague a 50% staff discount for takeaway food instead of the policy-compliant 20%. The tribunal ruled that the appeal process failed to consider proportionality, treating negligence as deliberate dishonesty and ignoring the employee's long service. • Long-serving shift manager allowed 50% discount on takeaway food when policy only permitted 20% • Business dismissed for gross misconduct after CCTV and ti...
Buzzing About HR
Send us a text In this episode of Buzzing About HR, host Kate Underwood tackles a familiar challenge for many businesses: what happens when your best doer becomes your newest manager. You know the story. Someone’s brilliant at their job, so you promote them… then watch them drown in rotas, one-to-ones and tough conversations they’ve never been trained for. Kate walks through a fair, practical way to grow real managers without losing your top talent along the way. She starts with the big tensi...