Send us a text In this episode of Buzzing About HR, host Kate Underwood tackles a familiar challenge for many businesses: what happens when your best doer becomes your newest manager. You know the story. Someone’s brilliant at their job, so you promote them… then watch them drown in rotas, one-to-ones and tough conversations they’ve never been trained for. Kate walks through a fair, practical way to grow real managers without losing your top talent along the way. She starts with the big tensi...