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Business Matters: In Conversation
Business Matters - Capital Business Media
25 episodes
5 days ago
If you own a small or medium size business in the UK right now you’re being bombarded with a wealth of information - and it’s hard to know who or what to believe. And when you’re struggling to ensure your business survives you don’t have the time to listen to something just to see if it’s useful. That’s why UK’s leading business magazine has launched this new podcast from the and we will be speaking to some of Britain’s leading entrepreneurs, business owners and experts to get the best advice possible on managing your business through this new normal in a brand new podcast. To receive every episode as it’s released make sure you subscribe on your favourite podcast app.
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Business
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All content for Business Matters: In Conversation is the property of Business Matters - Capital Business Media and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
If you own a small or medium size business in the UK right now you’re being bombarded with a wealth of information - and it’s hard to know who or what to believe. And when you’re struggling to ensure your business survives you don’t have the time to listen to something just to see if it’s useful. That’s why UK’s leading business magazine has launched this new podcast from the and we will be speaking to some of Britain’s leading entrepreneurs, business owners and experts to get the best advice possible on managing your business through this new normal in a brand new podcast. To receive every episode as it’s released make sure you subscribe on your favourite podcast app.
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Business
Episodes (20/25)
Business Matters: In Conversation
Gary Moffatt & Lesley Leach: How Chubb is building great leaders at every level

In this episode, we’re joined by Gary Moffatt, Managing Director, and Lesley Leach, People Director at Chubb Fire and Safety UK & Ireland.


They share how Chubb Fire and Safety UK's leadership philosophy is empowering every employee—from apprentice to executive—to lead with integrity, confidence and purpose.

Discover how Leader Labs, mentoring, and a values-first culture are transforming performance, boosting engagement, and shaping the future of the business.

Plus, hear the inspiring career journey of COO Dave Dunnigan, who started as an apprentice and rose to the top.

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4 months ago
17 minutes 56 seconds

Business Matters: In Conversation
Sara Sabin, executive & team coach, about the importance of emotional mastery and intuition in leadership

In this episode, Richard Alvin speaks with Sara Sabin, a transformational leadership coach, about the importance of emotional mastery and intuition in leadership. They discuss how emotions influence decision-making, the significance of emotional neutrality, and practical techniques for leaders to process their emotions effectively.

Sara emphasizes the role of intuition as a skill that can be developed and its grounding in neuroscience. The conversation also covers the connection between communication, influence, and emotional awareness, as well as Sarah's journey from accountancy to coaching.


Takeaways

  • Emotional mastery is about achieving emotional neutrality.
  • Leaders must be aware of their internal emotional states.
  • Emotions can drive decisions, impacting outcomes.
  • Emotional neutrality helps in making rational decisions.
  • Simple techniques can help shift emotional states quickly.
  • Intuition is a skill that can be trained and developed.
  • Intuition is grounded in neuroscience, not just gut feeling.
  • Effective communication requires understanding emotions.
  • Storytelling can enhance influence and communication.
  • Leaders should prioritize self-care to regain clarity.




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5 months ago
38 minutes 41 seconds

Business Matters: In Conversation
Navigating Global Trade: AI, Brexit, and Supply Chain Disruptions – In Conversation with John Wegman, CEO of Customs Support Group

Welcome to a new episode of In Conversation, the Business Matters podcast with Richard Alvin. In this episode, we sit down with John Wegman, CEO of Customs Support Group, to discuss the complexities of international trade, the impact of AI on customs processes, and how businesses are adapting to an increasingly turbulent global supply chain.

 

In this episode:

• Customs Support Group’s Growth & Global Expansion:

• How Customs Support Group has rapidly expanded by acquiring over 40 companies in just two years.

• Why businesses are moving towards single customs partners rather than managing multiple brokers across different countries.

• The Impact of Brexit, COVID-19, and Global Conflicts on Trade:

• How recent global disruptions—from Brexit to supply chain crises—have increased customs complexity and trade risk.

• Why companies are now holding more inventory than ever to hedge against uncertainty.

• AI & Digital Transformation in Customs Processes:

• How AI is being used to organise unstructured customs data, reduce human errors, and accelerate clearance times.

• Why machine learning alone isn’t enough—and how AI and human intelligence work together to ensure 100% accuracy in customs declarations.

• The Impact of Political Changes on Global Trade:

• How the Labour government’s EU relationship is affecting UK importers and exporters.

• The potential consequences of Trump’s proposed trade tariffs on US and European supply chains.

• How China’s growing dominance in EV production is shifting global shipping routes and tariffs.

• The Future of Global Shipping & Trade:

• Why businesses are restructuring supply chains and increasing regional manufacturing to mitigate risks.

• Predictions for the next decade of global trade digitisation—from real-time customs clearances to AI-driven supply chain forecasting.

 

With supply chains more unpredictable than ever, John Wegman offers expert insights on how businesses can navigate customs, tariffs, and digital transformation in an increasingly complex world.

 

Don’t forget to like, subscribe, and share the podcast. Follo the UKs leagues business magazine Business Matters for more in-depth discussions on trade, finance, and global business trends.

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8 months ago
24 minutes 47 seconds

Business Matters: In Conversation
The business behind the UK farming sector with Guy Singh Watson

In the latest edition of 'In Conversation: The Business Matters podcast,' join host Richard Alvin as he delves deep into the intricacies of the UK organic farming sector with none other than Guy Singh Watson, the visionary founder of Riverford Farm.

In this captivating episode, listeners will gain invaluable insights into the challenges and opportunities facing organic farming in the UK, particularly amidst the complexities of post-Brexit landscapes and the looming spectre of margin pressures.

Through a thought-provoking dialogue, Richard and Guy explore the pivotal role of clear government leadership in safeguarding the future of organic farming. With Guy's wealth of experience and expertise, listeners will uncover the nuanced dynamics shaping the agricultural sector and gain a comprehensive understanding of what lies ahead for UK farmers.

Tune in to this enlightening discussion to discover the indispensable perspectives on the future trajectory of UK agriculture, and gain invaluable knowledge on navigating the ever-evolving landscape of sustainable farming practices.


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1 year ago
20 minutes 11 seconds

Business Matters: In Conversation
How university innovation hubs are bringing support for startups

Richard Alvin sits down with Gareth Scargill from University of Leeds’, Nexus and we thank episode sponsor M&S Corporate Gifts, for more information Visit ⁠marksandspencerforbusiness.com⁠


Now innovation hubs are stepping in to help startups overcome their challenges. One of these pioneering resources is University of Leeds’, Nexus. Here, expert academics advise the surrounding region’s young, innovative businesses - including on best routes to funding and how to scale up rapidly. Members can also take advantage of state-of-the-art labs and office spaces, which further enhance their chances of success. Crucially, Nexus also helps overseas startups bring their offer to Yorkshire and UK markets and promote them there, fostering and maintaining vibrant international trading relationships. 

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1 year ago
19 minutes 5 seconds

Business Matters: In Conversation
Lounges.tv: The new creator-first streaming platform backed by Simon Cowell

Richard Alvin sits down with the co-founders of new streaming platform lounges.tv Scott Green & Craig Gardner.

Lounges.tv, showcases exclusive content of rising content creators and gives a new chance for their talent to be noticed and most importantly, to be more quickly financially rewarded.

The content creator industry has never been bigger. With a staggering 3.7 million new videos flooding YouTube alongside an additional 34 million TikToks uploaded a day. However creators are finding it impossible to be seen and fairly compensated.

The global video streaming market size expected to reach USD 416.84 billion by 2030. Yet, just under half (46%) of full-time creators make under $1,000 annual revenue.

Thousands of creators have already signed up and the company recently got a YES from Simon Cowell joining the company as an investor.

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2 years ago
20 minutes 43 seconds

Business Matters: In Conversation
Redeployable: Transitioning Veterans from the forces to fulfilling new roles in business

Richard Alvin sits down with Ben Read, founder of Redeployable and we thank episode sponsor M&S Corporate Gifts, for more information Visit marksandspencerforbusiness.com


Redeployable is a platform aimed at simplifying the challenging journey out of the military and into new, fulfilling careers. 


As a former British Army Sergeant himself, Read could see that there was a problem; leaving the military can be confusing and unclear. 

So after serving in the army for 12 years, Read embarked on a mission to improve the transition process for military personnel. He recognised that there was a real lack of support or clear guidance about where to go next; leading to widespread veteran underemployment. Veterans have the potential to be excellent employees; they’re highly skilled and driven. Combine this with the skills gap that lots of tech-based companies are facing, and there’s a clear soltuion. To get more vets and service leavers into these great careers. 

 

Redeployable was born out of Read's desire to provide a comprehensive support network for veterans, connecting them with the resources, opportunities, and guidance they need to successfully transition into civilian life. The platform offers a range of services including job placements, training programs and mentorship.

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2 years ago
18 minutes 28 seconds

Business Matters: In Conversation
T Levels and their benefits: with Daniel Brett, and James and John Lack

This week we delve into the world of training and employment schemes, skills, careers and future of work opportunities as we’re joined by Daniel Brett, Vice Chair of the T Level Ambassador Network, and brothers, John and James Lack, who have both studied T Levels in different skills areas.

 

Our guests take us through what T Levels are, with John and James talking us through their first-hand experience of T Levels and industry placements. In addition, we learn about the T Level Ambassador Network, which all three guests are a part of, and why they’re encouraging other employers to host T Level students on industry placement and join the T Level community.

 

This podcast is brought to you by the Department for Education’s Skills for Life campaign. Search ‘Skills Revolution’ to find out more.

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2 years ago
17 minutes 35 seconds

Business Matters: In Conversation
Tevin Tobun on growing your business by empowering your staff
Richard Alvin is joined by, award-winning entrepreneur and the Founder and CEO of cutting edge logistics company GV Group, Tevin Tobun.

Tevin's company is behind a number of brands that offer logistics services to the food service sector. The firm works in both the commercial and public fields and its clients include hotel groups, restaurants, contract caterers, supermarkets, schools and healthcare facilities.
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4 years ago
29 minutes 4 seconds

Business Matters: In Conversation
Colin Bell on the Governments Peer to Peer networking initiative
Colin Bell, business growth director of the North East Local Area Partnerships joins Managing Editor Richard Alvin to talk about the Governments Peer to Peer networking initiative. 
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4 years ago
16 minutes 58 seconds

Business Matters: In Conversation
Marcus Cauchi: How to maximise the sales your business achieves
Founder of Laughs Last and author of Making Sales Channels Work plus Fractional Sales Officer for tech start-ups Marcus joins us to talk about how to boost your businesses sales'.
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4 years ago
41 minutes 38 seconds

Business Matters: In Conversation
Phil Storey: Founder of pioneering website maintenance app Glow
We are joined today by Phil Storey, a Leeds-based tech entrepreneur who has launched a pioneering app designed to highlight the importance of website maintenance and power digital growth.

Storey, a website developer with almost a decade of experience developed multi-functional app Glow to streamline the processes involved with website maintenance and transform perceptions of how important it is to keep websites up to date, efficient and secure.

Offering a full suite of website maintenance tools including backup functionality, uptime monitoring, high-level security, quick, hassle-free updates to the WordPress core, themes and plugins, as well as custom development work, Glow is beneficial to marketing agencies, web developers, and SMEs in need of website support.

Since going live in the middle of a global pandemic, the innovative technology has been snapped up by some of Leeds’s most renowned agencies and website developers, as well as over 40 end user clients.

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5 years ago
22 minutes 57 seconds

Business Matters: In Conversation
Peter Ryding: Award winning CEO mentor and Founder of VIC
Peter Ryding, award winning CEO mentor and Founder of VIC (AI e-coaching interactive software for employees) talks to Richard Alvin about how to navigate through the current business environment.
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5 years ago
44 minutes 40 seconds

Business Matters: In Conversation
Emma Robinson: Founder of Red Diamond Recruitment
Emma Robinson, co-founder of Huddersfield based Red Diamond Recruitment joins Managing Editor Richard Alvin to talk about how Covid-19 has changed the global recruitment process and why many employers have really embraced diversity to grow their businesses. 
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5 years ago
15 minutes 30 seconds

Business Matters: In Conversation
Karen Emanuel: CEO of Key Production and winner of the NatWest Everywoman Award
Karen Emanuel, CEO of Key Production, and winner of the NatWest Everywoman Award in 2018 tells us how her business, and the music production business has fared during the Lockdown and what advice she would give to fellow entrepreneurs on how to cope.

Plus as Karen started Key 30 years ago after being made redundant during a recession with £2,000 redundancy payment she gives advice to others who might find themselves in a similar position. 

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5 years ago
32 minutes 23 seconds

Business Matters: In Conversation
Brad Burton: Founder of 4Networking & the UK's No.1 motivational business speaker
Brad Burton joins Managing Editor Richard Alvin to tell us about what happened when, the face-to-face business networking company he founded, 4Networking came to a shuddering halt when the Coronavirus lock-down hit and they had to create 4online or have their 14 year old die. 

As Brad is also the UK's No.1 motivational business speaker, working with the likes of Bentley, JCB and Xero Richard asked him what business owners should be doing now to ensure their business gets over this crisis. 
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5 years ago
24 minutes 13 seconds

Business Matters: In Conversation
Gareth Smyth: CEO of business brokerage, Hilton Smyth
Gareth Smyth runs business brokerage, Hilton Smyth, which was ranked number one in the UK for volume of businesses sold in the first quarter of 2020. He talks to Richard Alvin, Managing Editor about how to value, sell or buy a small and medium sized business. Gareth also explains that businesses that have survived the Coronavirus pandemic are most probably worth more than they were before the pandemic. 


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5 years ago
28 minutes 34 seconds

Business Matters: In Conversation
Jeff Kelisky: CEO of online investment platform Seedrs
Jeff Kelisky is CEO of, leading online investment platform, Seedrs he joins Managing Editor Richard Alvin to talk about how SMEs and smaller companies can gain investment from other entrepreneurs and the investor community and trade shares as easy as trading as a public company. 
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5 years ago
27 minutes 53 seconds

Business Matters: In Conversation
Barney Wragg: co-founder and CEO of robotics firm Karakuri
Barney Wragg, co-founder and CEO of robotics firm Karakuri talks to Business Matters managing editor Richard Alvin about how his company  is bringing the fourth industrial revolution to the food-to-go industry.

Barney talks about how food retailers and restaurants are having to rethink how technology can be deployed alongside the chefs and staff to help and give reassurance to customers of minimal human contact with their meals. 

At the same time, the old problems of the food industry won't have gone so things like food waste in the industry are still as prevalent as ever.  
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5 years ago
29 minutes 10 seconds

Business Matters: In Conversation
Charlie Mullins OBE: Founder & Chairman of Pimlico Plumbers
Charlie Mullins OBE, the founder and chairman of Pimlico Plumbers and former Channel 4 secret millionaire, joins us to talk about how to survive and thrive during the COVID 19 crisis and he also gives us his thoughts on the Mayor of London Sadique Khan's increase of the congestion charge. 
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5 years ago
26 minutes 46 seconds

Business Matters: In Conversation
If you own a small or medium size business in the UK right now you’re being bombarded with a wealth of information - and it’s hard to know who or what to believe. And when you’re struggling to ensure your business survives you don’t have the time to listen to something just to see if it’s useful. That’s why UK’s leading business magazine has launched this new podcast from the and we will be speaking to some of Britain’s leading entrepreneurs, business owners and experts to get the best advice possible on managing your business through this new normal in a brand new podcast. To receive every episode as it’s released make sure you subscribe on your favourite podcast app.