In this episode of Business Analysis Live, Susan Moore is joined by Iryna Sizikova, a business analysis leader in the medical device space, for a discussion into what it really takes to work in one of the most regulated, complex, and impactful industries out there - healthcare.
Iryna shares her 18-year journey from junior analyst toshaping cross-organizational processes for a global medical device company. Along the way, she breaks down what makes healthcare different: the number of stakeholders, the constant need for documentation, and the critical role ofcompliance. From regulatory submissions and ISO standards to agile in a regulated environment, Iryna offers valuable insights into compliance, documentation, stakeholder collaboration, and why curiosity is your strongestskill in this field.
🎙️Episode Highlights
• The impact of domain and regulatory context on business analysis• Types of stakeholders in healthcare projects• Handling compliance with multiple regulatory agencies and standards• The importance of documentation, traceability, and audit readiness• Strategies for translating complex terminology• Cross-functional collaboration with developers, regulatory, and quality teams• How business analysis professionals support risk mitigation and product safety• Advice for entering and growing in the healthcare domain🔗 ResourcesConnect with Iryna on LinkedInLearn more about the *Business Analysis Core Concept Model *I accidentally referred to this as the Business Analysis Core Competency Model, which is a different thing. Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.#BusinessAnalysis #HealthcareProjects #RegulatoryCompliance
In this episode of Business Analysis Live, Susan Moore sitsdown with Tyler Kenny, the product manager behind the evolution of the ECBA (Entry Certificate in Business Analysis). Go behind the scenes to learn why the ECBA has changed, how AI and shifting workplace expectations influenced itsredesign, and what it means to be "real-world ready" as afoundational business analyst today. Whether you’re a candidate, hiring manager, or leader in the business analysis community, this conversation breaks down what you need to know.
🎙️Episode Highlights
• Why the ECBA was updated and the factors that shaped the thinking behind how to change it
• Understanding the difference between a certificate and certification
• The focus on applied knowledge vs. memorization in the new exam
• The growing importance of strategy at all career levels
• How the ECBA supports new professionals entering the workforce
• A behind-the-scenes look of the development and validation processes
• Resources to help candidates prepare for the ECBA
• Balancing employer expectations and candidate readiness
• What the evolution of the ECBA means for the profession
🔗 Resources
• Connect with Tyler on LinkedIn
• Access additional ECBA resources on the IIBA website
• Watch to the Business Analysis Live! episode where Tyler talks about the latest version of the Business Analysis Standard
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #ECBA #AIandWorkplace
In this episode of Business Analysis Live, we explorethe power of structured, standardized content in the age of generative AI. Susan Moore (IIBA) is joined by Stephanie De Waegenaere from Information Mapping to discuss how a decades-old methodology can dramatically improve howAI tools like ChatGPT and Microsoft Copilot perform.
Learn why structured content isn't enough on its own, how totreat AI as a stakeholder in your documentation process, and why information mapping might just be the secret sauce for business analysts working with AI.
Whether you're struggling with hallucinations in your AIoutput or looking to improve the ROI on documentation efforts, this conversation is packed with insights you won't want to miss.
🎙️Episode Highlights
· What is information mapping and why it matters
· Structure vs. standardization in documentation
· Real-world AI performance tests with structuredcontent
· Treating AI as a stakeholder
· Data mapping vs. information mapping
· AI tool comparisons: ChatGPT vs. MicrosoftCopilot
· Security and sensitivity in AI usage
· Future of information mapping with AIintegration
🔗 Resources
Connect with Stephanie on LinkedIn
Find out more about the Information Mapping methodology
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#InformationMapping #GenerativeAI #BusinessAnalysis
In this episode of Business Analysis Live, Susan Moore isjoined by Kent McDonald—freelance product manager, author, and speaker—for a candid conversation on what business analysis professionals really need to understand about agile. Together, they explore the evolution (and dilution) of agile practices, the confusion around roles like product owner vs. business analyst, and how professionals can navigate agile environments without getting lost injargon or rigid frameworks.
You’ll hear real-world stories, practical advice, and arefreshing perspective on how business analysis professionals can meet the real definition of agile - supporting better collaboration, faster learning, andmeaningful outcomes for their teams.
If you've ever felt boxed in by "the agile way" or wondered how to demonstrate your impact as a business analysis professional — this episode is for you!
🎯 Episode Highlights
• The history and intent behind agile
• Why agile feels broken in many organizations
• Common myths about agile and business analysis roles
• How to demonstrate impact instead of talking about "value"
• Understanding the important role context plays in agile approaches
• Why collaboration and feedback matter more than ceremonies
• Making stealth business analysis contributions that support the team
• Advice for aligning your work with how your organization makes money
• Why you should stop saying "agile" and just focus on working better
🔗 Resources
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice andcertifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #Agile #ProductManagement
In this episode of Business Analysis Live!, SusanMoore is joined by Deirdre Caren, Founder and Director of Agora Insights Ltd, for an in-depth conversation about the evolving role of business analysts in the age of AI. They discuss what it means to treat AI as a stakeholder, notjust a tool, and why documenting alone is no longer enough to call yourself a business analysis professional in the AI era. They unpack the concept of prompt engineering—highlighting how business analysts are already well-equipped for it—and explore the mindset shifts required to adapt through learning and unlearning. The conversation turns to the value of context making, the importance of conceptual models, and how AI can enhance human skills rather than replace them. You’ll also hear about real examples of AI agents trained for business analysis and architecture roles, and how BAs can play a key partin shaping AI strategy within their organizations. Whether you're curious, cautious, or fully immersed in AI, this episode will inspire you to think critically about your future in the profession.
🎙️Episode Highlights
🔗 Resources
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #ArtificialIntelligence #FutureOfWork
In this episode of Business Analysis Live, SusanMoore is joined by business analysis practitioner, speaker and author, Pamela Paterson for a discussion into how AI and human skills combine to elevate stakeholder interviews. From tactical planning to empathy-driven conversations, discover how AI can be your trusted research assistant, whileyour human skills will help you uncover the “hidden” information in every interview. Pam shares insights from her upcoming book and real-world examples of how business analysts can harness both technology and emotional intelligence to drive better outcomes from their interviews.
Whether you're new to interviewing or a seasoned BA, thisconversation will shift how you approach interviews in an AI-augmented world.
🎙️Episode Highlights
🔗 Resources
Connect with Pamela on LinkedIn
Meet Pamela at an upcoming event!
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #ArtificialIntelligence #HumanSkills
Asking the right questions is at the heart of great business analysis—and in this episode, we’re taking a look at what makes a good question. Host Susan Moore is joined by Jamie Champagne, LinkedIn Learning instructor, author and speaker, as they explore how thoughtful questioning not only drives clarity and understanding but also empowers teams and uncovers valuable insights.
Jamie brings her signature blend of energy and expertise to share practical techniques, real-world examples, and her favorite go-to questions that drive understanding and forward momentum.
Whether you're leading stakeholder interviews, facilitating workshops, or just trying to make sense of business needs, this conversation will elevate your skills and mindset around one of the most fundamental tools in the BA toolkit.
📌 Episode Highlights:
• Why good questions matter more than good answers
• Framing your role to set the stage for successful interactions
• The power of silence in stakeholder conversations
• Uncovering hidden and unspoken requirements
• Building trust and relationships through questioning
• How observation enhances elicitation
• The role of good questions in executive-level communication
• Favorite go-to questions that spark insights
📚 Resources:
Connect with Jamie on LinkedIn
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #StakeholderEngagement #GoodQuestions
Soft skills are often misunderstood as secondary totechnical expertise, but, in fact, they are fundamental to the success of both business analysis professionals and requirements engineers. In this episode of BusinessAnalysis Live!, we explore how and why soft skills make the difference in requirements elicitation. Susan Moore is joined by guest Stan Bühne from the International Requirements Engineering Board (IREB) to discuss why soft skills aren’t “soft”—they’re essential!
🎙️Episode Highlights
🔗 Resources
Connect with Stan on LinkedIn
Learn more about the International Requirements Engineering Board
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#softskills #humanskills #requirements
Business analysis is evolving—are you keeping up? IIBA hasjust released the next iteration of The Business Analysis Standard, offering a more accessible, practical guide to business analysis that goes beyond just practitioners. This 60-page free business analysis resource simplifies key concepts, making it easier to communicate the value of business analysis, align with leadership, and drive better business outcomes.
In this episode, guest, Tyler Kenny, IIBA Product Manager forthe latest version, joins Susan to share his insights on the evolution of the Standard, key improvements, and how it helps organizations drive better outcomes. Whetheryou're a business analyst, product owner, consultant, or leader, this iteration of the Standard (and this episode) has something for you!
🎙️Episode Highlights
• Introduction to the new Business Analysis Standard
• Why the update was needed
• Key improvements: accessibility, readability, and organizational considerations
• The role of volunteers in shaping the Standard
• How the Standard complements the BABOK Guide
• Future updates and evolving business analysis practices
🔗 Resources
Download The Business Analysis Standard
Connect with Tyler on LinkedIn
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysisStandard #BACommunity #businessanalysis
Decision-making is an essential skill in both personal andprofessional life, yet many of us struggle with it. Overthinking, fear, and uncertainty often cloud our judgment, making it difficult to take action. In this episode of Business Analysis Live!, host Susan Moore speaks with author, speaker and coach, Lison Mage, about breaking free from overthinking and making more effective decisions. We also explore the impact of fear, the importance of emotional intelligence, and how storytelling enhances decision-making. You won’t want to miss this episode!
🎙️Episode Highlights
🔗 Resources
Connect with Lison on LinkedIn
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#businessanalysis #decisionmaking #overthinking#emotionalintelligence
Prioritization is more than just sorting a to-do list—it'sabout making decisions about what you will and won’t do. In this episode, Susan talks with Kent McDonald, speaker, author and product management practitioner, about the myths and misconceptions around prioritization.
Kent brings years of experience in product management,business analysis, and agile methodologies to the discussion. He’s seen a lot of prioritization issues over all those years! We explore the difference between prioritization and sequencing, why "priority" isn’t always singular, and how filters—not buckets—can help organizations make betterdecisions.
You’ll learn how to challenge traditional prioritizationtechniques, ask the right questions to uncover true business objectives, and ensure that your backlog is a strategic tool rather than a cluttered wish list. If you’ve ever struggled with stakeholder demands, competing priorities, orbacklog bloat, this conversation is for you!
🎙️Episode Highlights
• The misconceptions about prioritization
• Why organizations struggle with defining priorities
• The difference between prioritization and sequencing
• How to apply a filters, not buckets approach
• Why business analysts play a key role in prioritization
• The power of focusing on outcomes, not just lists
• Why popular frameworks like MoSCoW and RICE can be misleading
• How to navigate stakeholder resistance when making prioritization decisions
🔗 Resources
Connect withKent on LinkedIn
Read Kent’s article on prioritization that inspired this discussion
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #Prioritization #Agile
In this episode of Business Analysis Live!, Susan chats with IIBA Partner Manager Koketso Chaba- and BA COE (Center of Excellence) Manager, Wilna Coetzee, to explore how business analysts can successfully navigate strategy changes within their organizations. Our guest shares insights and lessons on how their strong COE gave them an advantage by enabling them to sense and respond to change without significant disruption. Wilna shares how a focus on foundational business analysis skills, good metrics and leadership support makes an organization “nimble” and more resilient when change happens.
🎙️Episode Highlights
• The role of a Business Analysis Center of Excellence
• Foundational skills for adapting to strategy shifts
• Collaborating across multiple Centers of Excellence
• Recruiting and developing future-fit business analysts
• How analytics and data drive business analysis success
🔗 Resources
Connect with Wilna Coetzee on LinkedIn
Connect with Koketso Chaba-Matibidi on Linkedin
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
In this episode Susan Moore and guest Laura Brandenburg, founder and CEO of Bridging the Gap, discuss how having a structured approach to business analysis can improve the outcomes, quality and value of our work. This approach can also lead to more confidence and credibility for the business analysis professionals. Laura introduces one such framework, her “Business Analyst Framework for Success," detailing its eight steps, from understanding business objectives to evaluating value created. This framework will be the source of her 3-part IIBA member webinar series starting in March also titled The Business Analyst Framework for Success.
The conversation highlights how frameworks complement project, software development and agile methodologies, adapt to various project contexts, and support both new and experienced BAs in delivering impactful outcomes.
✨Episode Highlights:
• What a business analysis framework is and why it's essential for practitioners.
• How to navigate the complexities of project management and software development frameworks while maintaining your unique business analysis approach.
• The benefits of being proactive and strategic in your role as a business analyst.
• A preview of Laura's upcoming three-part IIBA webinar series, "The Business Analyst Framework for Success," where she will break down an eight-step framework designed to help you excel in your business analysis work.
🔗 Resources:
Connect with Laura Brandenburg on LinkedIn Register for the 3-part webinar series (IIBA Member Exclusive) Learn more about the framework that Laura shared Laura offers a Quick Start to Success Workshop
Business Analysis Live! is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). She talks with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #FrameworkForSuccess #ProfessionalGrowth
As we start 2025, Susan looks back at the most memorable moments from Business Analysis Live! In this special episode she shares the top five episodes from 2024, with these experts:
🏆 Top 5 2024 Episodes
5. What is Business Architecture? (with Roger Burlton)
4. Working With Developers (with Tamara Copple)
3. What is Requirements Management? (with Jenn Bedell)
2. AI For Business Analysis (with Vince Mirabelli)
1. How To Do Business Analysis (with Howard Podeswa)
And we invited a few guest co-hosts to join us on topics they are passionate about:
🎤 Episodes With Guest Co-Hosts
(with co-host Fabricio Laguna)
s (with co-host Andy Grazebrook)
(with co-host Blake Heggestad)
It’s also been a year of transformation for the podcast, with a big change that’s shaped our upcoming season (Season 4!). Don’t miss this chance to reflect on last year and get a glimpse of what’s ahead!
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #BestOf #Podcast
In this episode of Business Analysis Live!, Susan Moore, Community Engagement Manager at IIBA, speaks with Laura Paton, a LinkedIn Learning instructor, speaker, and trainer, about the critical role of communication in successful business analysis. Effective communication ensures that all stakeholders share a clear understanding of objectives and desired outcomes. Business analysis professionals often act as the bridge between stakeholders and solution implementation, engaging with individuals across various levels of an organization, each with unique communication needs.
To connect effectively with this diverse audience, business analysis professionals must employ a range of techniques and skills tailored to different contexts and stakeholder groups. Communicating in a one-size-fits-all manner simply doesn’t work. The consequences of miscommunication can be severe, leading to misaligned goals, project delays, or even failure. Discover why clear and effective communication is essential for achieving business outcomes, learn strategies to overcome common challenges, and gain actionable tips to enhance your communication skills as a business analyst—all in this insightful episode! 🎙️Episode Highlights: • The Role of Communication • Challenges in Communication • Tailored Communication Strategies • Techniques for Effective Communication • The Cost of Miscommunication • Communication in a Digital World • Building Strong Stakeholder Relationships 🔗 Resources: Connect with Laura on LinkedIn Link to Laura's LinkedIn Learning course Business Analysis Communication Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content! The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. Learn more at https://www.iiba.org/ #BusinessAnalysis #CommunicationSkills #ProfessionalDevelopment
In this episode of Business Analysis Live!, Susan talks with Stuart Mullinger, business analysis practitioner, speaker and a self-proclaimed "business analysis community cheerleader” to talk about the importance and power of community in the business analysis profession. We explore how professional relationships, and collaboration can elevate both individual analysts, organizations and the profession.
We discuss strategies for building meaningful connections with colleagues, overcoming collaboration challenges, and expanding perspectives through diverse professional networks.
Episode Highlights
RESOURCES:
Connect with Stu on LinkedIn
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#businessanalysis #community #collaboration
In this episode of Business Analysis Live!, host, Susan Moore, talks with Dan Funk and Alex Herron from Sartography, a business process automation company, about business process models and why they matter to the work of business analysis. Hosted by Susan Moore, Community Engagement Manager at the International Institute of Business Analysis, this episode unpacks the key role of process models in driving project success and improving communication across teams.
We begin by addressing a common question: “Why do we need process models?” Many organizations struggle to recognize the value of process modeling, often viewing it as complicated or unnecessary. Through the insights and stories from Dan and Alex, we address these misconceptions and demonstrate how process models create a shared understanding among team members and stakeholders.
We also talk about introducing process modeling into your work, particularly where you may have some resistance to using them. With plenty of real-world examples, we highlight how business process models can drive better communication, improve decision-making, enhance collaboration, and contribute to more successful project outcomes.
Episode Highlights: • Why business process models are essential for clarity and alignment. • Overcoming resistance to modeling within teams and organizations. • Real-world examples of how process models enhance collaboration and decision-making. • Tips for introducing process models effectively and building stakeholder trust. • The tangible impact of process modeling on project outcomes, including risk mitigation and faster delivery. Resources
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#businessanalysis #businessprocess #processmodeling
In this episode of Business Analysis Live!, host, Susan Moore talks with functional consultant and guest, AJ Hawley, about the role and work of functional consultants and how it relates to business analysis.
Functional consultants, or functional analysts, have a mix of business analysis skills and technical expertise, allowing them to be a full service provider of solutions for their tech stack.
We discuss:
• The Role of Functional Consultants: We discuss what a functional consultant does, including how their skills and responsibilities may overlap with or differ from those of business analysts. • Skill Sets and Competencies: We identify specific skills that make functional consultants effective in their roles, such as their ability to not only elicit requirements, technical expertise and domain knowledge. • Relationship with Business Analysis: We talk about how functional consultants often come from business analysis backgrounds and how this helps them to be better at delivering their outcomes! • Real-World Applications: We talk about what functional consultants do daily.
Resources: • Connect with AJ on LinkedIn • Listen to the Analysts After Dark podcast
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/ #BusinessAnalysis #FunctionalConsulting #ProblemSolving
In this episode of Business Analysis Live!, Susan Moore, the Community Engagement Manager at the International Institute of Business Analysis (IIBA), is joined by guest co-host Blake Heggestad, IIBA's Director of Programs and Partnerships, and guest LN Mishra, founder of Adaptive US, to discuss how certifications can empower business analysts in their careers.
The conversation begins with an overview of why agile certifications have become essential for business analysts, especially as more organizations embrace agile practices. LN shares the advantages of becoming certified in agile business analysis, emphasizing the development of role-specific skills, improved adaptability, and strengthened collaboration within agile teams.
They then discuss two key agile certifications offered by IIBA. First, they discuss the Agile Analysis Certification (IIBA-AAC), a credential specifically designed for business analysts working in agile roles. The IIBA-AAC combines agile principles with practical business analysis techniques, preparing professionals for real-world project needs. Next, they cover the Certificate in Product Ownership Analysis (CPOA), another certification aligned with agile practices. The CPOA focuses on the product ownership role within agile frameworks, helping business analysts develop the skills needed to connect business goals with development teams and effectively lead product-focused initiatives.
This episode provides an in-depth look at the agile certification process, offering preparation tips, recommended resources, and insights into how these certifications have positively impacted the careers of business analysts.
RESOURCES:
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager at IIBA We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#agile #certificiation #businessanalysis #productownership
In this episode of Business Analysis Live, Susan Moore, Community Engagement Manager at the International Institute of Business Analysis (IIBA), is joined by guest co-host Andy Grazebrook, IIBA Partner Manager for Europe, to explore how to get started in business analysis. They talk with Stuart Ecuyer, who leads a program within his organization that takes an innovative approach to helping aspiring business analysts enter the profession. The discussion explores how the program is set up, offering participants a mix of learning opportunities and hands-on experience within the organization. Junior business analysts not only learn business analysis but also immediately apply their knowledge to real-world projects, making the learning experience highly practical and impactful.
We meet 2 new business analysts from the first cohort of the program, Leah Charlotte Facey and Marie Ete, who share their journeys, what they've learned, and how they are applying those lessons in their roles. Susan and Andy explore the ways they've entered the business analysis field—whether through formal education or transitioning from another role. They also discuss the importance of the soft skills (essential skills!) that are transferrable from their previous education and which are critical for those just starting out. They also touch on the key role mentorship and community support play in shaping early career growth.
Packed with personal stories, practical advice, and encouragement for aspiring business analysts, this episode offers valuable insights not only for beginners but also for business leaders looking to develop similar training programs in their organizations. Stuart’s program serves as a model for how structured learning combined with real-world application can help organizations grow internal talent while delivering tangible results. Whether you're just beginning your business analysis career or looking to develop talent within your organization, this episode offers plenty of takeaways and inspiration.
RESOURCES:
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager at IIBA
We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#businessanalysis #careerdevelopment #professionaldevelopment
