What do “Rethink, Reconnect, Revolutionize” mean for business analysis? Find out in this special episode of Business Analysis Live! 🎉Join host Susan Moore for this special episode of Business Analysis Live as we celebrate this year’s Festival of Business Analysis conference in Australia and New Zealand with inspiring conversations, fresh perspectives, and a look at what’s new for 2025.This episode dives into the “Three R’s” of business analysis—rethink, reconnect, and revolutionize. We meet the conference organizers, Luigi Bini, president of IIBA Australia and Abi Sachithanantham, Director of Branch Events & Marketing for IIBA Australia. Then we talk to four speakers to get a sample of the talks that are shaping the future of our profession. From antifragility to the “data dance,” to essential human skills in the age of AI, you’ll get a taste of what this year’s festival has to offer!2025 Festival of Business AnalysisThe online portion of the festival starts on Mon, Oct 13 and ends Fri, Oct 17.
The in-person portion begins on Mon, Oct 20 and ends Fri, Oct 24 and will take place across New Zealand and Australia, with events in multiple cities and a flagship closing day in Sydney featuring keynote speakers, panels, and global IIBA leaders.
Get your tickets, find the agenda and learn about the speakers at the Festival of Business Analysis.
🎙️Episode Highlights• Hear about this year’s Festival of Business Analysis organized by IIBA Australia• Rethink, reconnect, revolutionize our thinking about business analysis • Anti-fragility and thriving in disruption with Jan De Vries• Data governance and “mastering the data dance” with Dr. Joe Perez• Business analysts as leaders with Filip Hendrickx• Practical tools for BA planning with Kathy Berkidge
🔗 Resources· Connect with Susan on LinkedIn
· Find IIBA Australia on LinkedIn
· Connect with Jan on LinkedIn
· Connect with Dr. Perez on LinkedIn
· Connect with Filip on LinkedIn
· Connect with Kathy on LinkedIn
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at https://www.iiba.org/#BusinessAnalysis #FestivalOfBusinessAnalysis #Leadership
What is a Solutions Architect, and how do you become one? In this episode, Susan Moore sits down with Solutions Architect, Sachin Bhoria, who shares his journey from business analysis to solutions architecture. We dig into the technical and human skills needed for the work and the surprising role that curiosity and trust play in solving business problems.
If you’ve ever wondered how this role bridges strategy and technology—or if you’re considering it as your next career step—this conversation is full of insights you won’t want to miss.
🎙️Episode Highlights• What does a Solutions Architect do?• Your transferable skills from business analysis• The role of curiosity in solutions architecture work• Working with a tech stack (hello Microsoft!)• Building relationships and stakeholder trust• Spotting opportunities for process improvement• Certifications and career tips• Balancing business needs with technical solutions🔗 Resources• Connect with Susan on LinkedIn• Connect with Sachin on LinkedIn• Listen to episode #56 Launching Your Business Analysis Career with guest Sachin Bhoria• Listen to episode #81 What is a Functional Consultant? with guest AJ HawleyBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #SolutionsArchitect #CareerGrowth
What if the secret to delivering real value isn’t doing more, but thinking differently?In this episode of Business Analysis Live, I sit down with friend, storyteller, and author, Fabrício Laguna — the Brazilian BA — to explore the power of outcome-driven thinking. We talk about why focusing on outcomes (not just outputs) changes how we work, connect, and deliver change, and how this mindset can transform not only our projects, but our organizations and careers.Fabrício shares insights from his new book Please Hold: The Power of Outcome-Driven Thinking, blending the business analysis mindset with the art of storytelling. We talk about empathy, purpose, collaboration, and what it takes to move from “just doing tasks” to truly enabling change.🎙️Episode Highlights• How Fabricio defines outcome-driven vs. output-driven mindsets• Why storytelling is a powerful business analysis tool• The role of empathy in achieving better outcomes• How business analysis techniques build “muscle memory” for critical thinking• Connecting personal purpose to organizational goals• Encouraging collaboration and shared perspectives• Practical examples of shifting to an outcome focus🔗 Resources
Connect with Susan on LinkedIn
Connect with Fabricio on LinkedIn
Learn more about Fabricio at https://thebrazilianba.com/
Download a free preview edition of Please Hold: The Powerof Outcome-Driven Thinking
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #OutcomeDriven #Leadership
Welcome to the 100th episode of Business Analysis Live! 🎉 In this milestone conversation, Susan Moore is joined by Laura Paton, LinkedIn Learning instructor, author and speaker, to explore the sometimes-confusing relationship between business analysts and project managers. We talk about common misunderstandings, areas of overlap, and how BAs and PMs can support each other for better outcomes. Laura gives lots of practical advice for navigating agile vs. waterfall approaches, transitioning roles, and expanding your career using business analysis competencies. Whether you work regularly with project managers or wear both hats yourself, this episode offers insights into how you can have better communication, collaboration, and outcomes with your project management partners. 🎙️Episode Highlights• Common misconceptions between BAs and PMs• How organizational context affects business analysis and project manager roles • Transferable skills between business analysis and project management• Collaboration tips for working with project managers early in an initiative• Areas of overlap including risk management and business analysis planning and monitoring• Advice on how business analysis professionals can assist project managers with managing up and seeing around corners• Project Managers, Scrum Masters, and Business Analysts. Oh my! • Expanding your business analysis career path into project management (or another path)• Business analysts and project managers working in non-IT environments• Portfolio and program management explained
🔗 Resources
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/#BusinessAnalysis #ProjectManagement #AgileLeadership
In this episode of Business Analysis Live, Susan Moore is joined by Salesforce consultant and business analysis advocate Vanessa Grant to talk about what business analysis looks like when working with enterprise platforms, like Salesforce. They explore the evolving role of BAs in low-code/no-code environments and how business analysis work is critical even when it seems invisible.
Vanessa shares her journey into the Salesforce ecosystem,the importance of business analysis planning, how technical debt creeps into platform implementations, and the adjacent skills business analysis professional need to grow from junior to senior roles. Whether you're a business analyst, product owner, admin, or just curious about business analysis for low code/no code enterprise platforms (not just Salesforce!),this conversation delivers practical insights with humor, honesty, and plenty of real-world examples.
Don't forget to check out the Salesforce Business Analysis Trailblazer community that Vanessa discussed for more resources and networking opportunities. Link in the Resources section.
🎙️Episode Highlights
· Defining the role of business analysts inlow-code/no-code platforms
· Why business analysis is essential but ofteninvisible
· Technical debt and the cost of skipping analysis
· Skills that separate senior BAs from junior ones
· Building respect for the BA role throughplanning and collaboration
· Writing effective user stories and thinking likea developer
· Navigating stakeholder dynamics and platformconstraints
· The rise of AI and the future of junior businessanalysis roles
· The value of soft skills and empathy in techprojects
🔗 ResourcesConnect with Susan on LinkedInConnect with Vanessa on LinkedInSalesforce Business Analysis Trailblazer CommunityBusiness Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.Learn more at https://www.iiba.org/#BusinessAnalysis #LowCodeNoCode #SalesforceBA
In this episode of Business Analysis Live, Susan Moore is joined by Iryna Sizikova, a business analysis leader in the medical device space, for a discussion into what it really takes to work in one of the most regulated, complex, and impactful industries out there - healthcare.
Iryna shares her 18-year journey from junior analyst toshaping cross-organizational processes for a global medical device company. Along the way, she breaks down what makes healthcare different: the number of stakeholders, the constant need for documentation, and the critical role ofcompliance. From regulatory submissions and ISO standards to agile in a regulated environment, Iryna offers valuable insights into compliance, documentation, stakeholder collaboration, and why curiosity is your strongestskill in this field.
🎙️Episode Highlights
• The impact of domain and regulatory context on business analysis• Types of stakeholders in healthcare projects• Handling compliance with multiple regulatory agencies and standards• The importance of documentation, traceability, and audit readiness• Strategies for translating complex terminology• Cross-functional collaboration with developers, regulatory, and quality teams• How business analysis professionals support risk mitigation and product safety• Advice for entering and growing in the healthcare domain🔗 ResourcesConnect with Iryna on LinkedInLearn more about the *Business Analysis Core Concept Model *I accidentally referred to this as the Business Analysis Core Competency Model, which is a different thing. Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.#BusinessAnalysis #HealthcareProjects #RegulatoryCompliance
In this episode of Business Analysis Live, Susan Moore sitsdown with Tyler Kenny, the product manager behind the evolution of the ECBA (Entry Certificate in Business Analysis). Go behind the scenes to learn why the ECBA has changed, how AI and shifting workplace expectations influenced itsredesign, and what it means to be "real-world ready" as afoundational business analyst today. Whether you’re a candidate, hiring manager, or leader in the business analysis community, this conversation breaks down what you need to know.
🎙️Episode Highlights
• Why the ECBA was updated and the factors that shaped the thinking behind how to change it
• Understanding the difference between a certificate and certification
• The focus on applied knowledge vs. memorization in the new exam
• The growing importance of strategy at all career levels
• How the ECBA supports new professionals entering the workforce
• A behind-the-scenes look of the development and validation processes
• Resources to help candidates prepare for the ECBA
• Balancing employer expectations and candidate readiness
• What the evolution of the ECBA means for the profession
🔗 Resources
• Connect with Tyler on LinkedIn
• Access additional ECBA resources on the IIBA website
• Watch to the Business Analysis Live! episode where Tyler talks about the latest version of the Business Analysis Standard
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #ECBA #AIandWorkplace
In this episode of Business Analysis Live, we explorethe power of structured, standardized content in the age of generative AI. Susan Moore (IIBA) is joined by Stephanie De Waegenaere from Information Mapping to discuss how a decades-old methodology can dramatically improve howAI tools like ChatGPT and Microsoft Copilot perform.
Learn why structured content isn't enough on its own, how totreat AI as a stakeholder in your documentation process, and why information mapping might just be the secret sauce for business analysts working with AI.
Whether you're struggling with hallucinations in your AIoutput or looking to improve the ROI on documentation efforts, this conversation is packed with insights you won't want to miss.
🎙️Episode Highlights
· What is information mapping and why it matters
· Structure vs. standardization in documentation
· Real-world AI performance tests with structuredcontent
· Treating AI as a stakeholder
· Data mapping vs. information mapping
· AI tool comparisons: ChatGPT vs. MicrosoftCopilot
· Security and sensitivity in AI usage
· Future of information mapping with AIintegration
🔗 Resources
Connect with Stephanie on LinkedIn
Find out more about the Information Mapping methodology
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#InformationMapping #GenerativeAI #BusinessAnalysis
In this episode of Business Analysis Live, Susan Moore isjoined by Kent McDonald—freelance product manager, author, and speaker—for a candid conversation on what business analysis professionals really need to understand about agile. Together, they explore the evolution (and dilution) of agile practices, the confusion around roles like product owner vs. business analyst, and how professionals can navigate agile environments without getting lost injargon or rigid frameworks.
You’ll hear real-world stories, practical advice, and arefreshing perspective on how business analysis professionals can meet the real definition of agile - supporting better collaboration, faster learning, andmeaningful outcomes for their teams.
If you've ever felt boxed in by "the agile way" or wondered how to demonstrate your impact as a business analysis professional — this episode is for you!
🎯 Episode Highlights
• The history and intent behind agile
• Why agile feels broken in many organizations
• Common myths about agile and business analysis roles
• How to demonstrate impact instead of talking about "value"
• Understanding the important role context plays in agile approaches
• Why collaboration and feedback matter more than ceremonies
• Making stealth business analysis contributions that support the team
• Advice for aligning your work with how your organization makes money
• Why you should stop saying "agile" and just focus on working better
🔗 Resources
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice andcertifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #Agile #ProductManagement
In this episode of Business Analysis Live!, SusanMoore is joined by Deirdre Caren, Founder and Director of Agora Insights Ltd, for an in-depth conversation about the evolving role of business analysts in the age of AI. They discuss what it means to treat AI as a stakeholder, notjust a tool, and why documenting alone is no longer enough to call yourself a business analysis professional in the AI era. They unpack the concept of prompt engineering—highlighting how business analysts are already well-equipped for it—and explore the mindset shifts required to adapt through learning and unlearning. The conversation turns to the value of context making, the importance of conceptual models, and how AI can enhance human skills rather than replace them. You’ll also hear about real examples of AI agents trained for business analysis and architecture roles, and how BAs can play a key partin shaping AI strategy within their organizations. Whether you're curious, cautious, or fully immersed in AI, this episode will inspire you to think critically about your future in the profession.
🎙️Episode Highlights
🔗 Resources
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #ArtificialIntelligence #FutureOfWork
In this episode of Business Analysis Live, SusanMoore is joined by business analysis practitioner, speaker and author, Pamela Paterson for a discussion into how AI and human skills combine to elevate stakeholder interviews. From tactical planning to empathy-driven conversations, discover how AI can be your trusted research assistant, whileyour human skills will help you uncover the “hidden” information in every interview. Pam shares insights from her upcoming book and real-world examples of how business analysts can harness both technology and emotional intelligence to drive better outcomes from their interviews.
Whether you're new to interviewing or a seasoned BA, thisconversation will shift how you approach interviews in an AI-augmented world.
🎙️Episode Highlights
🔗 Resources
Connect with Pamela on LinkedIn
Meet Pamela at an upcoming event!
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #ArtificialIntelligence #HumanSkills
Asking the right questions is at the heart of great business analysis—and in this episode, we’re taking a look at what makes a good question. Host Susan Moore is joined by Jamie Champagne, LinkedIn Learning instructor, author and speaker, as they explore how thoughtful questioning not only drives clarity and understanding but also empowers teams and uncovers valuable insights.
Jamie brings her signature blend of energy and expertise to share practical techniques, real-world examples, and her favorite go-to questions that drive understanding and forward momentum.
Whether you're leading stakeholder interviews, facilitating workshops, or just trying to make sense of business needs, this conversation will elevate your skills and mindset around one of the most fundamental tools in the BA toolkit.
📌 Episode Highlights:
• Why good questions matter more than good answers
• Framing your role to set the stage for successful interactions
• The power of silence in stakeholder conversations
• Uncovering hidden and unspoken requirements
• Building trust and relationships through questioning
• How observation enhances elicitation
• The role of good questions in executive-level communication
• Favorite go-to questions that spark insights
📚 Resources:
Connect with Jamie on LinkedIn
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #StakeholderEngagement #GoodQuestions
Soft skills are often misunderstood as secondary totechnical expertise, but, in fact, they are fundamental to the success of both business analysis professionals and requirements engineers. In this episode of BusinessAnalysis Live!, we explore how and why soft skills make the difference in requirements elicitation. Susan Moore is joined by guest Stan Bühne from the International Requirements Engineering Board (IREB) to discuss why soft skills aren’t “soft”—they’re essential!
🎙️Episode Highlights
🔗 Resources
Connect with Stan on LinkedIn
Learn more about the International Requirements Engineering Board
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#softskills #humanskills #requirements
Business analysis is evolving—are you keeping up? IIBA hasjust released the next iteration of The Business Analysis Standard, offering a more accessible, practical guide to business analysis that goes beyond just practitioners. This 60-page free business analysis resource simplifies key concepts, making it easier to communicate the value of business analysis, align with leadership, and drive better business outcomes.
In this episode, guest, Tyler Kenny, IIBA Product Manager forthe latest version, joins Susan to share his insights on the evolution of the Standard, key improvements, and how it helps organizations drive better outcomes. Whetheryou're a business analyst, product owner, consultant, or leader, this iteration of the Standard (and this episode) has something for you!
🎙️Episode Highlights
• Introduction to the new Business Analysis Standard
• Why the update was needed
• Key improvements: accessibility, readability, and organizational considerations
• The role of volunteers in shaping the Standard
• How the Standard complements the BABOK Guide
• Future updates and evolving business analysis practices
🔗 Resources
Download The Business Analysis Standard
Connect with Tyler on LinkedIn
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysisStandard #BACommunity #businessanalysis
Decision-making is an essential skill in both personal andprofessional life, yet many of us struggle with it. Overthinking, fear, and uncertainty often cloud our judgment, making it difficult to take action. In this episode of Business Analysis Live!, host Susan Moore speaks with author, speaker and coach, Lison Mage, about breaking free from overthinking and making more effective decisions. We also explore the impact of fear, the importance of emotional intelligence, and how storytelling enhances decision-making. You won’t want to miss this episode!
🎙️Episode Highlights
🔗 Resources
Connect with Lison on LinkedIn
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#businessanalysis #decisionmaking #overthinking#emotionalintelligence
Prioritization is more than just sorting a to-do list—it'sabout making decisions about what you will and won’t do. In this episode, Susan talks with Kent McDonald, speaker, author and product management practitioner, about the myths and misconceptions around prioritization.
Kent brings years of experience in product management,business analysis, and agile methodologies to the discussion. He’s seen a lot of prioritization issues over all those years! We explore the difference between prioritization and sequencing, why "priority" isn’t always singular, and how filters—not buckets—can help organizations make betterdecisions.
You’ll learn how to challenge traditional prioritizationtechniques, ask the right questions to uncover true business objectives, and ensure that your backlog is a strategic tool rather than a cluttered wish list. If you’ve ever struggled with stakeholder demands, competing priorities, orbacklog bloat, this conversation is for you!
🎙️Episode Highlights
• The misconceptions about prioritization
• Why organizations struggle with defining priorities
• The difference between prioritization and sequencing
• How to apply a filters, not buckets approach
• Why business analysts play a key role in prioritization
• The power of focusing on outcomes, not just lists
• Why popular frameworks like MoSCoW and RICE can be misleading
• How to navigate stakeholder resistance when making prioritization decisions
🔗 Resources
Connect withKent on LinkedIn
Read Kent’s article on prioritization that inspired this discussion
Business Analysis Live is hosted by Susan Moore, CommunityEngagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Likebutton, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is anon-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintainglobal standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #Prioritization #Agile
In this episode of Business Analysis Live!, Susan chats with IIBA Partner Manager Koketso Chaba- and BA COE (Center of Excellence) Manager, Wilna Coetzee, to explore how business analysts can successfully navigate strategy changes within their organizations. Our guest shares insights and lessons on how their strong COE gave them an advantage by enabling them to sense and respond to change without significant disruption. Wilna shares how a focus on foundational business analysis skills, good metrics and leadership support makes an organization “nimble” and more resilient when change happens.
🎙️Episode Highlights
• The role of a Business Analysis Center of Excellence
• Foundational skills for adapting to strategy shifts
• Collaborating across multiple Centers of Excellence
• Recruiting and developing future-fit business analysts
• How analytics and data drive business analysis success
🔗 Resources
Connect with Wilna Coetzee on LinkedIn
Connect with Koketso Chaba-Matibidi on Linkedin
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
In this episode Susan Moore and guest Laura Brandenburg, founder and CEO of Bridging the Gap, discuss how having a structured approach to business analysis can improve the outcomes, quality and value of our work. This approach can also lead to more confidence and credibility for the business analysis professionals. Laura introduces one such framework, her “Business Analyst Framework for Success," detailing its eight steps, from understanding business objectives to evaluating value created. This framework will be the source of her 3-part IIBA member webinar series starting in March also titled The Business Analyst Framework for Success.
The conversation highlights how frameworks complement project, software development and agile methodologies, adapt to various project contexts, and support both new and experienced BAs in delivering impactful outcomes.
✨Episode Highlights:
• What a business analysis framework is and why it's essential for practitioners.
• How to navigate the complexities of project management and software development frameworks while maintaining your unique business analysis approach.
• The benefits of being proactive and strategic in your role as a business analyst.
• A preview of Laura's upcoming three-part IIBA webinar series, "The Business Analyst Framework for Success," where she will break down an eight-step framework designed to help you excel in your business analysis work.
🔗 Resources:
Connect with Laura Brandenburg on LinkedIn Register for the 3-part webinar series (IIBA Member Exclusive) Learn more about the framework that Laura shared Laura offers a Quick Start to Success Workshop
Business Analysis Live! is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). She talks with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #FrameworkForSuccess #ProfessionalGrowth
As we start 2025, Susan looks back at the most memorable moments from Business Analysis Live! In this special episode she shares the top five episodes from 2024, with these experts:
🏆 Top 5 2024 Episodes
5. What is Business Architecture? (with Roger Burlton)
4. Working With Developers (with Tamara Copple)
3. What is Requirements Management? (with Jenn Bedell)
2. AI For Business Analysis (with Vince Mirabelli)
1. How To Do Business Analysis (with Howard Podeswa)
And we invited a few guest co-hosts to join us on topics they are passionate about:
🎤 Episodes With Guest Co-Hosts
(with co-host Fabricio Laguna)
s (with co-host Andy Grazebrook)
(with co-host Blake Heggestad)
It’s also been a year of transformation for the podcast, with a big change that’s shaped our upcoming season (Season 4!). Don’t miss this chance to reflect on last year and get a glimpse of what’s ahead!
Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience.
If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications.
Learn more at https://www.iiba.org/
#BusinessAnalysis #BestOf #Podcast
In this episode of Business Analysis Live!, Susan Moore, Community Engagement Manager at IIBA, speaks with Laura Paton, a LinkedIn Learning instructor, speaker, and trainer, about the critical role of communication in successful business analysis. Effective communication ensures that all stakeholders share a clear understanding of objectives and desired outcomes. Business analysis professionals often act as the bridge between stakeholders and solution implementation, engaging with individuals across various levels of an organization, each with unique communication needs.
To connect effectively with this diverse audience, business analysis professionals must employ a range of techniques and skills tailored to different contexts and stakeholder groups. Communicating in a one-size-fits-all manner simply doesn’t work. The consequences of miscommunication can be severe, leading to misaligned goals, project delays, or even failure. Discover why clear and effective communication is essential for achieving business outcomes, learn strategies to overcome common challenges, and gain actionable tips to enhance your communication skills as a business analyst—all in this insightful episode! 🎙️Episode Highlights: • The Role of Communication • Challenges in Communication • Tailored Communication Strategies • Techniques for Effective Communication • The Cost of Miscommunication • Communication in a Digital World • Building Strong Stakeholder Relationships 🔗 Resources: Connect with Laura on LinkedIn Link to Laura's LinkedIn Learning course Business Analysis Communication Business Analysis Live is hosted by Susan Moore, Community Engagement Manager with the International Institute of Business Analysis (IIBA). We talk with business analysis professionals about business analysis topics and answer questions from our live audience. If you enjoyed the episode, don’t forget to hit that Like button, subscribe to the channel, and share it with your friends. Your support helps us keep bringing you great content! The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. Learn more at https://www.iiba.org/ #BusinessAnalysis #CommunicationSkills #ProfessionalDevelopment
