In this episode we talk to Brian Dolan, one of the world’s leading voices in whole system working about his experiences of bringing people from all disciplines together to have the right conversations.

Problem solving is central to much that we do in health & care, yet doesn’t always receive the attention it deserves. Dr Hambleton talks to experts from Yale University about their experience in developing a methodology for solving problems in complex systems. Join Professor Leslie Curry and Erika Linnander as they describe their work on the Global Health Leadership Initiative - ghli.yale.edu’ – and the Yale strategic problem solving model. Some of the models and further information on what was discussed can be found below: 1. Chalk talks from Leadership Saves Lives: https://www.youtube.com/watch?v=8WNYpZKRbUw https://www.youtube.com/watch?v=9ikZBo7ivaA 2. On Covid Protect: https://www.easternahsn.org/covid-protect-shielding-programme-yale 3. On leadership development design for integration: https://pubmed.ncbi.nlm.nih.gov/32265250

Dr Hambleton talks with Justin Kennington, Chief Executive of Lightfoot Solutions, a UK based consultancy company that specialises in healthcare organisation transformation, Stephen Childs Chief Executive of North of England Commissioning Support (NECS) and our old friend Carolyn Gullery about the best ways to integrate data into your health system every day, and the importance of letting the data help guide your decision making.

Dr Hambleton is joined by Carolyn Gullery, former Head of planning, funding and analytics in Canterbury, New Zealand including during the 2011 earthquake, and by Mélissa Généreux, former Director of Public Health in the Estrie region if Quebec in Canada during the Lac-Mégantic rail tragedy in 2013. Together they discuss what is important in the aftermath of a disaster, and how best to approach these challenges.

Dr Hambleton explores the importance of deep conversations and changing behaviours, not structures, in making meaningful, long-term change in health systems.

Dr Hambleton talks about his own experiences in South Tyneside and how a chance with health system leaders from the other side of the world helped them make steps towards a truly integrated health system.