Builders Wanted features candid conversations with the leaders and industry pioneers who are reimagining customer engagement, driving transformation, and fostering innovation with transformative technologies. Step inside the minds of the builders reshaping how businesses connect, engage, and grow.
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Builders Wanted features candid conversations with the leaders and industry pioneers who are reimagining customer engagement, driving transformation, and fostering innovation with transformative technologies. Step inside the minds of the builders reshaping how businesses connect, engage, and grow.
How Real-Time Data Drives Unparalleled Customer Loyalty with John O’Melia, Chief Customer Officer at Contentsquare
Builders Wanted
35 minutes 14 seconds
9 months ago
How Real-Time Data Drives Unparalleled Customer Loyalty with John O’Melia, Chief Customer Officer at Contentsquare
This episode features an interview with John O’Melia, Chief Customer Officer at Contentsquare, where his team works to ensure all customers harness the full power of Contentsquare’s technology and drive significant business value. Previously, he was the CEO of Seal Software (acquired by Docusign in 2020) and held leadership roles in Customer Success and Sales at Dell EMC.
In this episode, Kailey and John discuss the challenges of balancing business decisions with customer-centric values, evolving customer expectations, and the importance of real-time data in enhancing digital customer experiences.
Builders Wanted
Builders Wanted features candid conversations with the leaders and industry pioneers who are reimagining customer engagement, driving transformation, and fostering innovation with transformative technologies. Step inside the minds of the builders reshaping how businesses connect, engage, and grow.
