In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. 📈 What’s inside: – Why global growth is slowing but still strong – How Gen Z and Millennials are redefining value in luxury – The rise of experiential retail and live commerce – Why AI-powered personalization is now a competitive necessity – Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
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In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. 📈 What’s inside: – Why global growth is slowing but still strong – How Gen Z and Millennials are redefining value in luxury – The rise of experiential retail and live commerce – Why AI-powered personalization is now a competitive necessity – Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
In this quick episode of Clienteling Unveiled, Katie chats with Meiling about the booming secondhand luxury market—and what it means for clienteling. From shifting values to new opportunities in service and personalization, discover how forward-thinking brands are embracing resale to build stronger, more meaningful customer relationships. BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysi...
BSPK Clienteling Unveiled
In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. 📈 What’s inside: – Why global growth is slowing but still strong – How Gen Z and Millennials are redefining value in luxury – The rise of experiential retail and live commerce – Why AI-powered personalization is now a competitive necessity – Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
