In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. 📈 What’s inside: – Why global growth is slowing but still strong – How Gen Z and Millennials are redefining value in luxury – The rise of experiential retail and live commerce – Why AI-powered personalization is now a competitive necessity – Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
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In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. 📈 What’s inside: – Why global growth is slowing but still strong – How Gen Z and Millennials are redefining value in luxury – The rise of experiential retail and live commerce – Why AI-powered personalization is now a competitive necessity – Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
In this episode of Clienteling Unveiled, we explore how unified customer profiles are revolutionizing retail. Join host Alexis Dulin and BSPK’s VP of Sales, Meiling Fournier, as they discuss how enriched, real-time profiles enable brands to deliver personalization at scale, build loyalty, and drive growth. BSPK is a leading innovator in retail technology, empowering businesses to thrive in a dynamic market. Through cutting-edge solutions and insightful analysis, BSPK redefines the retail e...
BSPK Clienteling Unveiled
In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. 📈 What’s inside: – Why global growth is slowing but still strong – How Gen Z and Millennials are redefining value in luxury – The rise of experiential retail and live commerce – Why AI-powered personalization is now a competitive necessity – Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
