In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. 📈 What’s inside: – Why global growth is slowing but still strong – How Gen Z and Millennials are redefining value in luxury – The rise of experiential retail and live commerce – Why AI-powered personalization is now a competitive necessity – Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
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In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. 📈 What’s inside: – Why global growth is slowing but still strong – How Gen Z and Millennials are redefining value in luxury – The rise of experiential retail and live commerce – Why AI-powered personalization is now a competitive necessity – Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
From Click to Client: How Luxury Brands Are Turning Online Browsers into In-Store Buyers
BSPK Clienteling Unveiled
2 minutes
6 months ago
From Click to Client: How Luxury Brands Are Turning Online Browsers into In-Store Buyers
Luxury retail is changing—and it starts long before the client walks into the store. In this episode of Clienteling Unveiled, host Katie Tame sits down with clienteling strategist Alexis to explore one of 2025’s hottest trends: Client-to-Store Commerce. Discover how leading luxury brands are using digital behavior, AI segmentation, and CRM intelligence to turn online browsers into high-value, in-person clients. 🔍 What you’ll learn in under 3 minutes: How online data is powering personalized b...
BSPK Clienteling Unveiled
In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. 📈 What’s inside: – Why global growth is slowing but still strong – How Gen Z and Millennials are redefining value in luxury – The rise of experiential retail and live commerce – Why AI-powered personalization is now a competitive necessity – Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
