In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. π Whatβs inside: β Why global growth is slowing but still strong β How Gen Z and Millennials are redefining value in luxury β The rise of experiential retail and live commerce β Why AI-powered personalization is now a competitive necessity β Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
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In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. π Whatβs inside: β Why global growth is slowing but still strong β How Gen Z and Millennials are redefining value in luxury β The rise of experiential retail and live commerce β Why AI-powered personalization is now a competitive necessity β Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...
Clienteling and Gifting β How to Recommend the Perfect Gift
BSPK Clienteling Unveiled
2 minutes
11 months ago
Clienteling and Gifting β How to Recommend the Perfect Gift
The holidays are here, and so is the pressure to find the perfect gift. In this episode of Clienteling Unveiled, Katie Tame sits down with Meiling Fournier, VP of Sales at BSPK, to discuss how clienteling can transform the holiday shopping experience. Learn how to: π Use customer insights to make personalized gift recommendations π Build trust and loyalty during the holiday season π Follow up post-holidays to maintain customer engagement Whether itβs suggesting thoughtful bundles or making gi...
BSPK Clienteling Unveiled
In this episode of Clienteling Unveiled, host Katie sits down with Alexis to unpack the key trends transforming luxury retail in 2026. π Whatβs inside: β Why global growth is slowing but still strong β How Gen Z and Millennials are redefining value in luxury β The rise of experiential retail and live commerce β Why AI-powered personalization is now a competitive necessity β Actionable strategies for sales associates and clienteling teams From immersive brand experiences to omnichannel client ...