Customer Loyalty Pandemic Playbook

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breakfree to the 'success-side'

corporate hippie (raj)

26 episodes

4 days ago

business and people success stories, conversations & ideas. 3 types of episodes 1. xpresso learning shots - 15 secs to 1 min long bite-size learning, on the go practical tips for self, team & business. 2. the succes-side: a preparedness series, where i speak to HR / LnD Heads on people capabilities & employee engagement now & post covid19. 3. the leader next-door: Success stories of people who live around us a friend, a neighbour, a colleague, family-member, people who have made it big and are successful in their field

Management

Business

RSS

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Management

Business

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Customer Loyalty Pandemic Playbook

breakfree to the 'success-side'

9 minutes 32 seconds

5 years ago

Customer Loyalty Pandemic Playbook

4 key steps to drive Customer Loyalty now & post #covid19

Pandemic Loyalty Playbook

1. Acknowledge the human condition

2. Make loyalty your customer lifeline

3. Use your program to activate the human drive to bond

4. Be open to transparency beyond your loyalty program

Recognize the Power of Your Loyalty Program to Reaffirm Customer Commitment.

#breakfreeconsulting #customerexperience #customerloyalty #customerretention #customercentricity #customerservice #customercare #customersupport #customerexperiencestrategy