BizTalk is a podcast talk hosted by Emmanuel Setyawan, owner and founder of Accolade Coaching. This show will discuss various business topics as well as entrepreneurs story to inspire and inform audiences on real business life.
Accolade Coaching specialises in remote strategy facilitation and coaching services for companies of any size looking to formulate, implement as well as renew their organisational strategy and align them with their strategic team across multiple locations.
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BizTalk is a podcast talk hosted by Emmanuel Setyawan, owner and founder of Accolade Coaching. This show will discuss various business topics as well as entrepreneurs story to inspire and inform audiences on real business life.
Accolade Coaching specialises in remote strategy facilitation and coaching services for companies of any size looking to formulate, implement as well as renew their organisational strategy and align them with their strategic team across multiple locations.
Ep. 013 – How to use idea management to improve customer experience, Jessica Day & Whitney Bernstein, IdeaScale
BizTalk with Emmanuel
25 minutes
5 years ago
Ep. 013 – How to use idea management to improve customer experience, Jessica Day & Whitney Bernstein, IdeaScale
IdeaScale is back on BizTalk with Emmanuel podcast. In this episode, Jessica Day and Whitney Bernstein discuss the relationship between idea management and how it can help organizations improve customer experience.
Traditionally, organizations have had a heavy focus on improving customer experience by getting feedback from the customer themselves. In this podcast, Jessica and Whitney described real-life case studies based on client experience how managing internal ideas can lead to better customer experience in the end.
BizTalk with Emmanuel
BizTalk is a podcast talk hosted by Emmanuel Setyawan, owner and founder of Accolade Coaching. This show will discuss various business topics as well as entrepreneurs story to inspire and inform audiences on real business life.
Accolade Coaching specialises in remote strategy facilitation and coaching services for companies of any size looking to formulate, implement as well as renew their organisational strategy and align them with their strategic team across multiple locations.
