Jordan Pedraza, VP of Global Support at Handshake, talks about how to improve DEI in customer support organizations and how support leaders can be more inclusive. She shares the amazing work she’s ...
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Jordan Pedraza, VP of Global Support at Handshake, talks about how to improve DEI in customer support organizations and how support leaders can be more inclusive. She shares the amazing work she’s ...
How to Build and Maintain a Relationship with Product (feat. Eric Broulette)
Beyond the Queue: Inside Customer Support
36 minutes
4 years ago
How to Build and Maintain a Relationship with Product (feat. Eric Broulette)
Beyond the Queue: Inside Customer Support
Jordan Pedraza, VP of Global Support at Handshake, talks about how to improve DEI in customer support organizations and how support leaders can be more inclusive. She shares the amazing work she’s ...
