Jordan Pedraza, VP of Global Support at Handshake, talks about how to improve DEI in customer support organizations and how support leaders can be more inclusive. She shares the amazing work she’s ...
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Jordan Pedraza, VP of Global Support at Handshake, talks about how to improve DEI in customer support organizations and how support leaders can be more inclusive. She shares the amazing work she’s ...
How Patreon Uses Data and Segmentation to Support 7M+ Customers (feat. Angela Raiford)
Beyond the Queue: Inside Customer Support
46 minutes
4 years ago
How Patreon Uses Data and Segmentation to Support 7M+ Customers (feat. Angela Raiford)
Beyond the Queue: Inside Customer Support
Jordan Pedraza, VP of Global Support at Handshake, talks about how to improve DEI in customer support organizations and how support leaders can be more inclusive. She shares the amazing work she’s ...
