Leadership is not only personal, but truly SPECIAL: Selflessness—know that improving an organization starts by improving ourselves Potential—help others exceed more than what they thought possible Empathy—meet others where they are to embrace who they are Connection—adopt a collaborative mindset within organizations Inclusion—create a sense of belonging by including all Authenticity—ensure others trust what we say, so they can believe in what we do Love—lead with our hearts not just our heads