Behind Enemy Lines

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Behind Enemy Lines

ThreatMark

10 episodes

6 months ago

In this episode of the Behind Enemy Lines podcast, host Mike LaFleur speaks with Hailey Windham, Board Member of Operation Shamrock, about advanced fraud-fighting strategies. Hailey shares her journey into fraud prevention and highlights the importance of helping others within the industry. She emphasizes that fraud fighters are eager to collaborate, regardless of competing institutions. The conversation explores the significance of internal culture in combating fraud. Hailey stresses that o...

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Episodes (10/10)

Behind Enemy Lines

Bank Teller to Fraud Fighter

6 months ago

35 minutes

Behind Enemy Lines

Trends in Fraud Regulation with Chris Oakley

In this episode of Behind Enemy Lines, Michael LaFleur sits down with Chris Oakley, Director of Fraud Intelligence at ThreatMark, to explore the shifting world of fraud regulation. With decades of experience spanning banking and fintech, Chris unpacks how fraud prevention strategies must evolve beyond compliance. They dig into the unintended consequences of well-meaning regulations—how fraudsters exploit loopholes and why banks often miss the mark by treating regulation as a checkbox. Chris s...

6 months ago

37 minutes

Behind Enemy Lines

Using a Red Team to Fight Fraud with Jason Bartolacci

Fraud is evolving, and financial institutions need to keep up. In this episode of Behind Enemy Lines, host Michael LaFleur sits down with Jason Bartolacci, Co-Founder of Red Team 27, to break down how fraudsters exploit vulnerabilities in banking systems—and how red teaming can help stop them. Jason shares his journey from law enforcement to financial fraud prevention and explains how his team mimics real-world attacks to uncover weak spots in bank security. The conversation covers the bigges...

6 months ago

34 minutes

Behind Enemy Lines

Fake Document Fraud with Jan Indra

On this episode of Behind Enemy Lines, host Mike LaFleur interviews Jan Indra of Resistant AI, exploring the surprisingly large world of fake document fraud. Jan's background as an investigative reporter and data journalist gives him a unique perspective on this criminal activity. He explains how easily accessible these fake documents are, often sold openly online through "template farms." Jan describes two main types of these online operations. Some resemble typical e-commerce sites, offerin...

7 months ago

38 minutes

Behind Enemy Lines

Fighting Back Against Fraudsters with Romano Ramanti

In this episode of Behind Enemy Lines, host Michael LaFleur speaks with Romano Ramanti, an ethical hacker from Zürcher Kantonalbank. Romano shares his journey into cybersecurity, from working in a call center to becoming a fraud hunter. He explains how ethical hacking is less about learning to break systems and more about thinking like a hacker—understanding vulnerabilities and using that knowledge to protect institutions and customers. Romano dives into his work on threat intelligence and fr...

7 months ago

35 minutes

Behind Enemy Lines

Building vs. Buying Fraud Prevention with Chen Zamir

In this episode of Behind Enemy Lines, Mike LaFleur speaks with Chen Zamir, founder of Native[risk], about fraud prevention strategies in the financial technology sector. Chen discusses his background in fraud prevention, starting at PayPal and later founding his own startup. He emphasizes that fraud prevention is a complex domain requiring deep knowledge and a strategic approach. Chen compares fraud prevention to a chess match, emphasizing the importance of predicting adversaries' moves rath...

8 months ago

39 minutes

Behind Enemy Lines

Behind the Role: Fraud Response Officer at Mercantile Bank

In this episode of Behind Enemy Lines, host Mike LaFleur speaks with Matt Wezeman, Fraud Response Officer at Mercantile Bank. Matt shares his journey from the Air Force to his current role, highlighting how his military background and diverse banking experience shaped his approach to combating fraud. With insights into his career pivot, Matt discusses how adaptability and a passion for problem-solving prepared him for the challenges of fraud prevention. The conversation delves into the rising...

8 months ago

32 minutes

Behind Enemy Lines

Exploring Romance Scams and the Future of Fraud with Becky Holmes

In this episode of Behind Enemy Lines, host Mike LaFleur sits down with Becky Holmes, keynote speaker and author of Keanu Reeves Is Not in Love with You. Becky shares her unconventional journey into the fight against fraud, sparked by her lockdown pastime of wasting romance scammers’ time on Twitter. Her candid reflections reveal the harsh realities of romance fraud, where victims lose not only their money but also their sense of trust, self-worth, and future aspirations. Becky and Mike explo...

9 months ago

39 minutes

Behind Enemy Lines

Battling Account Takeovers and ID Theft with John Fick, Head of Fraud at Northwest Bank

In this episode of Behind Enemy Lines, host Mike LaFleur sits down with John Fick, Corporate Vice President and Head of Fraud at Northwest Bank, to dive deep into the ever-evolving world of account takeovers. John breaks down how fraudsters exploit stolen credentials, social engineering, and hybrid attacks to infiltrate online banking systems and drain accounts. He explains why account takeover has become so prevalent, with nearly $13 billion in losses across North America alone. John highlig...

9 months ago

34 minutes

Behind Enemy Lines

Diving into Phishing 2.0 with Lukáš Jakubíček

In this episode, host Michael LaFleur sits down with Lukáš Jakubíček, Lead Principal Solution Consultant at ThreatMark, to explore the ever-evolving world of phishing and fraud. Lukáš explains the fundamentals of phishing, highlighting its psychological underpinnings, such as urgency and fear, that fraudsters exploit to steal sensitive information. He contrasts phishing with newer scams like Authorized Push Payment (APP) fraud, which relies on social engineering to coerce victims into grantin...

10 months ago

32 minutes