Strategies Coaching & Training for Salons, Spas, and Medspas
43 episodes
6 days ago
What if your clients chose your salon for the experience and results, not the name on the station? We sit down with Cindy Reynolds, owner of Mermaid Hair Extensions in Seattle and Kirkland, to unpack a brand-first, team-based model that turns marathon extension services into a smooth, three-hour transformation. Instead of booking a stylist, guests book the salon. The calendar reads “Team Mermaid,” the pricing is transparent and all-inclusive, and the systems guarantee speed, consistency, and ...
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What if your clients chose your salon for the experience and results, not the name on the station? We sit down with Cindy Reynolds, owner of Mermaid Hair Extensions in Seattle and Kirkland, to unpack a brand-first, team-based model that turns marathon extension services into a smooth, three-hour transformation. Instead of booking a stylist, guests book the salon. The calendar reads “Team Mermaid,” the pricing is transparent and all-inclusive, and the systems guarantee speed, consistency, and ...
Transforming Salon Culture by Valuing Every Voice with Michell Bartlein
Beauty Business Strategies
25 minutes
1 year ago
Transforming Salon Culture by Valuing Every Voice with Michell Bartlein
On this episode, we sit down with Michell Bartlein, owner of Savoye Salon in Green Bay, Wisconsin, Certified Strategies Coach, and recent Salon Today Top 200 winner in the Culture category. Michelle shares her personal journey of transforming Savoye Salon into a thriving community where team members are valued as equals, fostering a culture of trust, collaboration, and innovation. From annual retreats that reinforce trust to a brand identity that unites rather than divides, get ready to...
Beauty Business Strategies
What if your clients chose your salon for the experience and results, not the name on the station? We sit down with Cindy Reynolds, owner of Mermaid Hair Extensions in Seattle and Kirkland, to unpack a brand-first, team-based model that turns marathon extension services into a smooth, three-hour transformation. Instead of booking a stylist, guests book the salon. The calendar reads “Team Mermaid,” the pricing is transparent and all-inclusive, and the systems guarantee speed, consistency, and ...
