In the fourth episode of our commercial banking takeover, Jessika Wood, SVP of Commercial Payment Products at Fifth Third Bank, joins guest host Alex Jimenez to explore how banks can simplify complexity and scale growth through smarter commercial payments. With insights from fintech and traditional banking, Jessika shares what it takes to move from siloed services to integrated money movement ecosystems.
Looking to reshape your bank’s payments strategy? Visit our content hub for deeper insights on commercial innovation.
–
Follow us on LinkedIn:
-> Backbase
-> Alex Jimenez
-> Jessika Wood
Timestamps
(00:00) – Welcome to the “Banking Reinvented” commercial banking takeover
(01:00) – The biggest disconnect between client needs and actual experiences
(06:17) – Friction that’s holding back commercial payment innovation
(09:24) – The changing expectations of commercial payments buyers
(14:48) – Structuring your portfolio to simplify complexity
(16:28) – Aligning product with compliance and growth
(21:03) – Key factors that enable growth
(24:43) – Building relationships between bankers and product leaders
(26:54) – Keeping teams focused on value delivery
(30:18) – The future of commercial payments
(31:44) – Building a commercial payments experience from scratch
(33:26) – Skillsets needed to grow payments franchises
(36:34) – Key takeaway from Jessika
(36:50) – Episode wrap-up
