Cinch has done wonders for my repair shop - let them do the same for you. See how it works today! CLICK HERE

In this episode, Chris Cotton is joined by Justin Rae, founder and CEO of Cinch. Justin explains how Cinch uses data science and automation to enhance customer communication and streamline operations for auto repair shops. Justin also says that clean data for effective AI implementation is critical but hard to master. Making that a huge reason many people use Cinch.

00:00 Automated CRM Solutions Evolution

03:23 Product Launch and Covid Disruption

06:40 Audiobook Enthusiast Over Podcasts

12:37 Automated Communication for Repeat Transactions

14:31 "Cinch: Flexible Marketing Solutions"

19:39 Old Phone Book: A Family Tech Tale

21:48 "Data Accuracy Expertise"

26:25 Optimizing Communication with Data Science

29:07 Enhanced Location Management Tool Launch